8 Steps to an efficient SMS Updated 2013

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Positioning for SMS
8 Steps to an efficient SMS
Bob Trevelyan– Sextant Readings
Solutions Inc.
April 30, 2013
Including an updated
Copyright © Sextant Readings Solutions Inc. 2013. All rights reserved.

Safety Management in Aviation Introduction
Fact:
 You are operating safely today
 You are compliant with regulations
 You are conformant to safety principles – generally
 But you must meet standards to operate under SMS
But what about the other market participants that affect
your safe operations
 Airports
 FBO’s
 MRO’s
 Schools

Safety Management in Aviation
Safety Management Background
 Today’s Safety Management is a direct descendant of System
Safety Principles in place since the 1990’s and earlier
 Todays regulations are the result of putting standards in place to
resolve past issues.
However
 The Focus has been on the operator
 Safety principles are applied across segments and regions following
ICAO guidance as in the FAA 14 CFR Part 5 SMS rule
 In the US, coming standards will be applied across Business
Aviation, and Repair Stations to bring them up to the large carrier levels

Safety Management in Aviation Challenges
with Safety Management and Compliance
Today we have Safety Management challenges
that affect our businesses:
 Airports – information sharing
 FBO’s – outsourcing
 MRO’s – outsourcing
 Certificated carriers – own internal processes
 Compliance to regulations – an ongoing issue

Safety Management in Aviation
Getting started and getting ahead!
 Implementing Safety Management is a challenge but we
are going towards global SMS standards
 The task seems huge but it is doable
 You don’t have the people, time or money – but Safety
saves money
 Lots of people jumping in the market because they see
the opportunity but few deliver comprehensive solutions
 We are finally seeing conferences and conventions
enabling discussion and presenting practical approaches
to Safety Management

Safety in Aviation
8 Steps to support efficient
Safety Management
Managing the information that supports your safety culture
Minimizing cost, minimizing extra workload, optimizing your business
Updated

Expectations of an “SMS”
Safety Management Focus
• Safety Risk Management
• Safety Assurance
Safety Risk Management
must be conducted any
time that the design of a
process, procedure, produ
ct, or service is
designed, modified, or
revised or if new or
inadequately controlled
hazards are discovered
during normal operations
or safety assurance
activities. It is also
recommended that SRM
be conducted whenever
repeated problems are
encountered with any
process or procedure.
Safety Assurance
processes concentrate on
proving, through collection
and analysis of objective
evidence
(i.e., documents, records, et
c.), that the processes or
system expectations
continue to be met.

Safety Management Principles apply
• Comprehensive
• Factual
• Auditable
• Consistent
• Easy to use as part of
the job
• Accessible to all
• Secure
• System-based tracking
and follow-up
• Bridge to information
sharing

Top Management Commitment
 Without the commitment you cannot embody SMS in the
business
 The safety culture is unique to your business and is
tempered by top management
 Everybody must operate and manage within a safety
culture
Promoting a Safety Culture
Facilitating reports
Providing analytics
Centralizing safety information
Tracking the cost of safety
Increasing profits!
So how do you enable management to adopt SMS?
An electronic SMS solution can provide a
framework for adoption by:

How do you bring all the information related to safety together?
Implementing Safety Management
Across Your Organization
 How do you capture it when anybody can (should)
report events related to safety?
 How do you relate training to safety?
 How do you enable controlled document
management?
 How do you cross departmental boundaries?
 How can you view the risk profile at any time?
 How do you tie costs to incidents?
 How do you build proper signature authorities?
 How do you follow up on everybody?
You need to enable an information environment

One interconnected environment to house all information related to safety
Implementing Safety Management
Across Your Organization
You need to enable an information environment

 Ensure processes are supported by clear and
concise documentation
 Providing a common, accessible current
library
 Controlling updates and revisions
 Providing an organization-wide distribution
system
 Tracking approval feedback
How do you ensure documentation
compliance?
An electronic SMS solution can help document
management by:

An electronic SMS solution can enable a
reporting culture by:
How do you enable a reporting culture?
 Providing access to all employees
 Capturing all safety events
 Analyzing safety trends
 Providing logical workflow and
task tracking
Under SMS, employees are encouraged to report
without reprisal

An electronic SMS solution can organize data collection
and analysis by:
 Centralizing all safety related information
 Highlighting problem areas
 Improving visibility of results and initiating
corrective/preventative actions
 Supporting mobile workforce
 Sharing with other participants
How do you capture and analyze all
safety related information?

How do you evaluate risk and related
costs?
An electronic SMS solution can track risks and related costs by:
 Bringing all components together
 Understanding the true costs of
action/inaction
 Evaluating processes
 Designing approaches that maximize
safe operations
 Guiding operational decisions
SMS Must do’s:
 Identify a risk profile for all incidents
 Prioritize based on risk and by cost
 Understand the true costs of
action/inaction
6

Create and implement corrective and preventative actions
Audit – Making Sure You Do What You
Say You Will Do
Events
Data
People
Data
Corrective
Action
Data
Result
Data
Create
Audits
Perform Audits
Follow up
Initiate Action
Analyze Results
Data Driven Analysis
Organization’s MUST document audit
procedures, perform audits, document
findings, audit suppliers identify roles &
responsibilities, and initiate
corrective/preventative actions

Report and Share Information With
Employees, Management and Regulators
 How do you do it all?
 Where do you find the time?
 And where do you find the money?
An electronic SMS solution can effectively manage your
information across the business by:
 Repetitive reporting
 Transparency of data across throughout the
organization
 Sharing and distributing in a centrally controlled
location
 Having the ability to capture proof for audit purposes

In Summary
Safety Management Principles apply
• Comprehensive
• Factual
• Auditable
• Consistent
• Easy to use as part of the
job
• Accessible to all
• Secure
• System-based tracking
and follow-up
• Bridge to information
sharing
The solutions you select to support Safety Management in your
organization must be an enabler, be comprehensive and support all
aspects of your quality, risk and safety in your business

Contact us to discuss your
challenges and issues
We can support you in all aspects of
Safety Management
Sextant Readings Solutions Inc.
3020 Kerner Blvd Suite E
San Rafael, CA 94901
415 457 1905
www.sextantreadings.com
aviation@sextantreadings.com

END OF PRESENTATION
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8 Steps to an efficient SMS Updated 2013

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