Diese Präsentation wurde erfolgreich gemeldet.

Social CRM Forum 2012: Nimble Social CRM und SocialSalesMap

0

Teilen

Wird geladen in …3
×
1 von 24
1 von 24

Weitere Verwandte Inhalte

Ähnliche Bücher

Kostenlos mit einer 14-tägigen Testversion von Scribd

Alle anzeigen

Ähnliche Hörbücher

Kostenlos mit einer 14-tägigen Testversion von Scribd

Alle anzeigen

Social CRM Forum 2012: Nimble Social CRM und SocialSalesMap

  1. 1. Andreas Uthmann Stuttgart, Oktober 2012 Nimble Social CRM und SocialSalesMap Praktische Beispiele für den B2B Verkaufserfolg Copyright 2012 by Blueconomics Business Solutions GmbH
  2. 2. 2 The «Social Sales» Opportunity. 74% «Of companies seeing measurable business benefits by using Web 2.0 technologies.» Source: McKinsey & Company,»How social technologies are extending the organization”, November 2011. «Of US business executives anticipate 57% increased revenue or sales as a result of implementing a Social Business strategy.» Source: Penn Schoen Berland, «The Jive Social Business Index Survey.», July 2011. «Of companies plan to increase the use of 80% Social Media, Customer Analytics as well as CRM in the coming years.» Source: IBM Institute for Business Value, «Frem Stretched to Strengthened. Insights from the Global CMO Study.», October 2011. Copyright 2012 by Blueconomics Business Solutions GmbH
  3. 3. The «Information Challenge» Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  4. 4. 4 i2S Studie 2012: CRM Herausforderungen Copyright 2012 by Blueconomics Business Solutions GmbH
  5. 5. Combining the Power of 2 Worlds. Win. Grow. SocialSalesMap® Customer Social Relationship More Customers. Management Networks Less Work. (CRM) Copyright 2012 by Blueconomics Business Solutions GmbH
  6. 6. 6 What REALLY is a Social Network?   People Relationships Content  Contacts/Pic  Connections  Status Updates  Job/Title/CV  Friends  Posts/Tweets  Interests  Follower  Pics/Vids/Docs Profile Social Graph Newsfeed Copyright 2012 by Blueconomics Business Solutions GmbH
  7. 7. 7 The «Social Sales» Cycle Who? 2 What?  Identify Analyze  1 How? Act 3 Copyright 2012 by Blueconomics Business Solutions GmbH
  8. 8. Case1. Unify Your Contacts & Inbox More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  9. 9. 9 Case2. Identify Social Contacts Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  10. 10. 10 Case3. Merge Social Identities More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  11. 11. 11 Case4. Identify Contacts More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  12. 12. 12 Case5. Identify joint Connections Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  13. 13. 13 Case6. Unify Newsstreams More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  14. 14. 14 Case7. Visualize Company Networks Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  15. 15. 15 Case8. Search Social Keywords More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  16. 16. Case9. Analyze Sales Networks Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  17. 17. Case10: Manage «Social Sales» Activities More Customers. Less Work.™ Copyright 2012 by Blueconomics Business Solutions GmbH
  18. 18. 18 The «Social Sales» Cycle 2 Identify Analyze 1 Act 3 Copyright 2012 by Blueconomics Business Solutions GmbH
  19. 19. 19 Why Social CRM? Business Lifecycle Cross- & Growth Revenue Upselling Increase Optimize Collaborate Win Rate Touchpoints Effectively Drive Your Sales, Marketing and Service Effectiveness by leveraging the power of collaboration, social networks and CRM. Pro-Active Enhance Mitigation Efficiency Risks Costs Copyright 2012 by Blueconomics Business Solutions GmbH
  20. 20. Beflügeln Sie Ihren Verkauf.
  21. 21. Thank you for your support and recognition. Win. Grow. SocialSalesMap.® Copyright 2012 by Blueconomics Business Solutions GmbH
  22. 22. Register Now. www.Blueconomics.com
  23. 23. More Customers. Less Work.™ Blueconomics Business Solutions GmbH www.Blueconomics.com
  24. 24. 24 Copyright 2012 by Blueconomics Business Solutions GmbH

×