1. The Five Dysfunctions of
a Team
From the book, "Overcoming the Five
Dysfuctions of a Team" by Patrick Lencioni

2. Dysfunction #1: Lack of Trust
All teams are built on a
foundation of mutual trust.
Each team member needs to
feel comfortable being
vulnerable around each
other so that they can
present their ideas in an
unfiltered way.
Trust

3. Dysfunction #2: Fear of Conflict
A team that trusts each
member will feel
comfortable challenging
and passionately
disagreeing with
decisions with the
purpose of creating the
best possible outcomes
Conflict
for the group as a whole.
Trust

4. Dysfunction #3: Lack of
Commitment
A team that feels
comfortable engaging in
conflict guarantees that
all ideas and opinions are
considered and is able to
achieve true group Commitment
ownership for major
decisions. Conflict
Trust

5. Dysfunction #4: Avoidance of
Accountability
Teams that commit to
major decisions hold
each other personally
accountable for any Account-
ability
shortcomings in
performance and Commitment
standards.
Conflict
Trust

6. Dysfunction #5: Inattention to
Results
Teammates that can
trust each other,
engage in conflict, Results
commit to major
Account-
decisions, and hold ability
each other accountable
Commitment
will work to get the best
results possible for the
Conflict
team as opposed to
focusing on their own Trust
individual results.