FortisAlberta is a power distribution company that serves over 520,000 customers across 225,000 square kilometers in Alberta, Canada. It owns and maintains over 118,000 kilometers of power lines through 42 service points. FortisAlberta's core responsibilities include building, maintaining, and upgrading power lines, as well as installing and reading customer meters. BizTalk Server is central to FortisAlberta's integration of over 20 applications, including automated metering, outage management, and financial transactions with other organizations. The company utilizes an automated metering infrastructure system relying on power line communication to remotely read electric meters, reducing driving and service costs compared to previous manual meter reading.

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6.  FortisAlberta is Power Distribution company, responsible for
520,000 residential, farm and business customers in more than
200 communities in Alberta, Canada
 118,000 kilometres (73,000 miles) of power lines
 225,000 square kilometer (87,000 square miles) service area
 more than 60 per cent of Alberta's low-voltage distribution system
 42 Service Points across our territory
 Build, maintain and upgrade power lines
 Install and read meters
Who is FortisAlberta

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BizTalk central to all Integration at FortisAlberta
Using BizTalk Servers since 2006
• BizTalk 2006 to BizTalk 2009 Upgrade
• BizTalk 2009 to BizTalk 2010 Upgrade
Currently on BizTalk Server 2010
• Looking to upgrade to BizTalk 2013 R2 in Early 2016
Over 20 Applications
• Automated Metering
• Outage Management System
• Fortis Control Centre
• Construction Management System
• Market Transactions
BizTalk Integrations
• Financial Institutions
• Call before digging ticketing
• Planned Power Outages IVR
• Many others…

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AMI System
• Automated Metering Infrastructure (AMI) is a
technology that allows reading of electric meters
remotely without having to physically visit and
manually read meters
• Before AMI, customer meters were manually
read every two months
• Meter readers drove over 6 million km (3.7
million miles) in 2008!
• FortisAlberta utilizes Power Line Carrier (PLC)
meaning all communication with meters travels
along the power lines

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Remote Connect
• Remote Connect/Disconnect Meters are special type of
AMI meter that allows us to remotely Disconnect and
reconnect a customers service
• Rolling out a Power line technician (PLT) can be costly –
Average of $15/trip, $30 round trip, or $60 for a full
disconnect and reconnect
• Benefits of being able to remotely disconnect a customer
and more importantly reconnect a customer:
Save two trips of a PLT driving out to remote site
(Average $120)
Cost to disconnect customer
Cost to connect customer
Quickly restore a customers power compared to having them
wait the 24 hour SLA – increasing customer satisfaction

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Remote Connect
Demo

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18. 6 months 1 year0 18 months 2 year