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Adminstering biztalkusingchatbot

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In this session, Mandar shows how to use the ChatBot Framework SDK and the Management Services, which came with BizTalk Server 2016 FP2, to develop a chatbot which can be used to administer BizTalk Server.

Veröffentlicht in: Technologie
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Adminstering biztalkusingchatbot

  1. 1. Administering BizTalk Server with a ChatBot By Mandar Dharmadhikari @mandark003 https://theserverlessspirit.wordpress.com/ https://www.linkedin.com/in/mandar-dharmadhikari/
  2. 2. Who Am I? • BizTalk Developer and Administrator • Integration and AI enthusiast • TechNet wiki Ninja • Die Hard Metallica, Beethoven and GOT fan • New Born Runner • Author- Continuous Integration in BizTalk using BTDF and Jenkins published by BizTalk360 • Reviewer - Serverless Computing with Azure video course by Packt • Reviewer – Azure PowerShell on the Cloud video Course by Packt
  3. 3. Agenda • Conversation as a Service (CaaS) • What are Chat Bots? • Tools and Frameworks Used • Typical Bot Architecture • BizMan architecture and Conversation Flow • Demonstration of Awesome Powers of the BizMan • Further Scope • Reading Sources • Questions
  4. 4. Conversation as a Service(CaaS) • Conversation as Service defines how conversation can be used by brands to answer user queries/ market their products • With NLP, Advanced Machine Learning Models and Cognitive services, it has become easy to help consumers interact with virtual assistants • End goal is to provide a seamless experience to user just by conversing with them
  5. 5. What are ChatBots? “Gartner predicts that by 2020 people will have more conversations with chatbots than their spouse,” Chat Bots are Web Apps just like any other web apps • Generally follow the MVC architecture • Are the stepping stones to reach to the levels of full fledged digital assistant (More like Jarvis from Iron Man) But, • Have Conversation as a “front end” instead of regular web page based front end. • Use Dialogs to collect and respond to requests against the “breadcrumb” approach used by traditional web apps
  6. 6. Tools and Frameworks Used • Visual Studio 2017 / VS code • ASP.NET Core 2.2 • Microsoft Bot Framework V4 SDK • Adaptive Cards SDK 1.1 • Bot Framework Emulator
  7. 7. Typical Bot Architecture
  8. 8. BizMan Architecture
  9. 9. Conversation Flow
  10. 10. Now!! A sneak Peek into the code and a demo of BizMan…
  11. 11. Future Scope • Adding Natural language Processing in the Bot to Understand the User Statements • Adding Sentiment Analysis To Predict User Sentiment during the chat • Use Voice Capabilities of the Bot • Use Voice Recognition with Bot
  12. 12. Reading Sources • Azure Bot Service Documentation : Azure Bot Service Documentation • Adaptive Cards: Adaptive Cards
  13. 13. Questions?...
  14. 14. Thank You!!