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Goal

    The goal of this lesson is to enhance on
understanding on character, behavior,
protocol of PSO and its criteria for
deployment.
Objectives
At the end of the lesson the participants will
    be able to:
iv) Tell the character, behavior and protocol
    of PSO.
v) Explain three qualities of PSO
vi) Understand the criteria of deployment.
Definition of PSO
      A person who is deployed for security
of VIP or any one who is recognized as the
threatened person by the State.
Characteristics of Personal Security Officer
 Good I.Q. level
 Physically tough
 Peak level of physical fitness.
 Stamina.
 Muscular strength and flexibility.
 Mentally alert/Mental strength
 Socially friendly
 psychologically sound
 Quick decision maker
 Far sightedness
 Basic standard of education
 Knowledge of various language
 Unarmed combat
 Well communication skill
 Furnished dressed up
 Competent in handling firearms /Sharp
  shooter/Operational shooter
 Knowledge of IED, booby and mines
 Ability to plan
 Well Trained
 Self-control
 Patience
 Self-motivated
 Appreciation of situation
 Assess the threat
 Planning for action
 Know the VIP's behavior
 Ability of Identify the target
 Good observation
 Loyal
 Obedient
 Accountable
 Analyze of vulnerability
 Responsible to VIP, accountable to Dept.
 Knowledge about disaster
 Dynamic personality
 Courage
 Discipline
Contd…




 Honest
 Trusty
 Empathy State of mind (sixth sense )
 Reflex action
 Skilled Driver
 Skill of First-aid
 Punctual
All the qualities of PSO can be categorized into 3 'H'

Head         Heart        Hand
Qualities of Personal Security Officers:

Head                                         Hand
                         Heart

   Understanding
                                            Action Oriented
                        Honest             Result Oriented
   Clear Vision                            Physical Fitness
                        Loyal              Leadership Skill
   Accountable         Good Behavior      Coordination
                        Respectful          Skill
   Self-Motivated       By/ For            Mastery in
   Positive                                 Weapon
    Attitude            Courageous         Reflex Action
   Conscious           Confidential       Communication
                                             Skill
   Inquisitive/        Lovable            Medical
    Creative                                 Knowledge
Behavior of PSO
 Cleanliness
 Respect to all
 No discrimination
 Sacrifice your personal interest
 Show high degree of mental alertness -
 Helpful
 politeness
 Cooperative
 Behavioral prudence
What the PSO Must DO?
 Knowledge of Sequence of Events
    Notification of task - Threat assessment
    Initial Liaison - Warning order- Operation order- Final
     liaison - OPERATION

 Observation
   Situation around VIP and reacting to events quickly
    wherever, whenever necessary
 Body Cover
    Of course BGs are "bullet Catchers"
    Shield VIP by you or shield by other means carefully
     arranging people around VIP

 Systematic Protection
    Application of Security measures/doing the job
     carefully.
 Avoidance of Routine
    Avoiding the habits & routine that effects daily life


 Recces & Planning
  (preliminary Survey)
    Effecting Recce, Planning and Clear and concise order
 Review of Security measures
 Constructive Criticism and feedback, Constant
  review of security procedures
 Constant training
 (rehearsal or practice on IAD/Procedural work/
 ambush, Debus Etc)

 Physical Fitness
 Mental Alertness
 Confidential
 Etiquette and Manners
Other relevancies
 Develop Personal security habits
   Looks
   Telephone
   Equipments
   Clothing
   Food/Drinks
   Documents
   Personal weapon
 Employ necessary safety measures
   Do not underestimate the situation
   Proper utilization of safety equipment


 Keep yourself mentally and physically fit to
  respond any unwanted circumstances
 Be watchful
   People
   Place
   Items
Do's
 Avoid liquor
 Program must be kept secret
 Avoid gossiping
 Phone always through security
 Pre arrange appointments
 Regular check of identity
 Double check all delivers
 Be diplomatic to deal with visitors
 Check occupants of neighboring properties
 regularly
Don't
 Leakage of information
 Involve in telephone and set
  conversation a lot
 Do not be personal be professional
 Do not be over confidence
contd…




 Do not allow carrier to leave goods
 Never comment on political matters
 Never express your views on sensitive matters
 Never disclose the phone number of VVIP
Definition of Protocol
 According to Oxford essential business and
  office dictionary “Protocol” means official
  formality and etiquette.
 Protocol can also be defined as self imposed
  ethics and rules.
Some general Etiquettes
 Avoid noisy speaking
 Avoid taking difficult food items.
 Avoid taking much food at a time.
 Avoid criticism. Talking on contentious issue.
 Conversation should be rational and easily
 understood.
Contd…



 Do not make a sound while eating
  and drinking.
 Do not seat while talking to seniors and
  ladies.
 Elbows should be kept close to the body
  during waiting between courses. Hand should
  kept on the napkin on the lap but not in the
  pocket or on the table.
Contd…



 Extend appropriate courtesy to women guest.
 Maintain personal cleanliness.
 Give priority for seniors, women and guest
  while passing the door.
 Listen more and talk less.
 If sneezing and coughing use handkerchief.
Contd…



 Never smoke while being with VIP/VVIP.
 Putting won finger into own nose, cleaning
  ear, scratching body, spitting, yawning should
  be avoided.
 Shake hand firmly, not limply.
 Should be attentive and delightful.
Criteria for pso
2. Appointed in police officer
2. Must have completed VIP Security training.
3. Physical fitness (ht. 5’4”)
4. Age below 35
Appointed in police officer
2. Deployment of PSO
   Threat analysis committee
   Joint secretary, ministry of Home co- ordinator
   DIGP, Nepal Police- member
   DIG, NID- member
   DIGP,APF- member
 Basis:-
 a) Ministry level decision
 b) Central security committee
 c) Ministry of Home
 d) PHQ, Operation Department
Any Question?


Thank You !

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Character, behavior and protocol of pso final copy

  • 1.
  • 2.
  • 3. Goal The goal of this lesson is to enhance on understanding on character, behavior, protocol of PSO and its criteria for deployment.
  • 4. Objectives At the end of the lesson the participants will be able to: iv) Tell the character, behavior and protocol of PSO. v) Explain three qualities of PSO vi) Understand the criteria of deployment.
  • 5. Definition of PSO A person who is deployed for security of VIP or any one who is recognized as the threatened person by the State.
  • 6. Characteristics of Personal Security Officer  Good I.Q. level  Physically tough  Peak level of physical fitness.  Stamina.  Muscular strength and flexibility.  Mentally alert/Mental strength  Socially friendly  psychologically sound  Quick decision maker  Far sightedness  Basic standard of education
  • 7.  Knowledge of various language  Unarmed combat  Well communication skill  Furnished dressed up  Competent in handling firearms /Sharp shooter/Operational shooter  Knowledge of IED, booby and mines  Ability to plan  Well Trained
  • 8.  Self-control  Patience  Self-motivated  Appreciation of situation  Assess the threat  Planning for action  Know the VIP's behavior  Ability of Identify the target  Good observation
  • 9.  Loyal  Obedient  Accountable  Analyze of vulnerability  Responsible to VIP, accountable to Dept.  Knowledge about disaster  Dynamic personality  Courage  Discipline
  • 10. Contd…  Honest  Trusty  Empathy State of mind (sixth sense )  Reflex action  Skilled Driver  Skill of First-aid  Punctual
  • 11. All the qualities of PSO can be categorized into 3 'H' Head Heart Hand
  • 12. Qualities of Personal Security Officers: Head Hand Heart  Understanding  Action Oriented  Honest  Result Oriented  Clear Vision  Physical Fitness  Loyal  Leadership Skill  Accountable  Good Behavior  Coordination  Respectful Skill  Self-Motivated By/ For  Mastery in  Positive Weapon Attitude  Courageous  Reflex Action  Conscious  Confidential  Communication Skill  Inquisitive/  Lovable  Medical Creative Knowledge
  • 13. Behavior of PSO  Cleanliness  Respect to all  No discrimination  Sacrifice your personal interest  Show high degree of mental alertness -  Helpful  politeness  Cooperative  Behavioral prudence
  • 14. What the PSO Must DO?  Knowledge of Sequence of Events  Notification of task - Threat assessment  Initial Liaison - Warning order- Operation order- Final liaison - OPERATION  Observation  Situation around VIP and reacting to events quickly wherever, whenever necessary
  • 15.  Body Cover  Of course BGs are "bullet Catchers"  Shield VIP by you or shield by other means carefully arranging people around VIP  Systematic Protection  Application of Security measures/doing the job carefully.
  • 16.  Avoidance of Routine  Avoiding the habits & routine that effects daily life  Recces & Planning (preliminary Survey)  Effecting Recce, Planning and Clear and concise order  Review of Security measures  Constructive Criticism and feedback, Constant review of security procedures
  • 17.  Constant training (rehearsal or practice on IAD/Procedural work/ ambush, Debus Etc)  Physical Fitness  Mental Alertness  Confidential  Etiquette and Manners
  • 18. Other relevancies  Develop Personal security habits  Looks  Telephone  Equipments  Clothing  Food/Drinks  Documents  Personal weapon
  • 19.  Employ necessary safety measures  Do not underestimate the situation  Proper utilization of safety equipment  Keep yourself mentally and physically fit to respond any unwanted circumstances  Be watchful  People  Place  Items
  • 20. Do's  Avoid liquor  Program must be kept secret  Avoid gossiping  Phone always through security  Pre arrange appointments
  • 21.  Regular check of identity  Double check all delivers  Be diplomatic to deal with visitors  Check occupants of neighboring properties regularly
  • 22. Don't  Leakage of information  Involve in telephone and set conversation a lot  Do not be personal be professional  Do not be over confidence
  • 23. contd…  Do not allow carrier to leave goods  Never comment on political matters  Never express your views on sensitive matters  Never disclose the phone number of VVIP
  • 24. Definition of Protocol  According to Oxford essential business and office dictionary “Protocol” means official formality and etiquette.  Protocol can also be defined as self imposed ethics and rules.
  • 25. Some general Etiquettes  Avoid noisy speaking  Avoid taking difficult food items.  Avoid taking much food at a time.  Avoid criticism. Talking on contentious issue.  Conversation should be rational and easily understood.
  • 26. Contd…  Do not make a sound while eating and drinking.  Do not seat while talking to seniors and ladies.  Elbows should be kept close to the body during waiting between courses. Hand should kept on the napkin on the lap but not in the pocket or on the table.
  • 27. Contd…  Extend appropriate courtesy to women guest.  Maintain personal cleanliness.  Give priority for seniors, women and guest while passing the door.  Listen more and talk less.  If sneezing and coughing use handkerchief.
  • 28. Contd…  Never smoke while being with VIP/VVIP.  Putting won finger into own nose, cleaning ear, scratching body, spitting, yawning should be avoided.  Shake hand firmly, not limply.  Should be attentive and delightful.
  • 29. Criteria for pso 2. Appointed in police officer 2. Must have completed VIP Security training. 3. Physical fitness (ht. 5’4”) 4. Age below 35
  • 30. Appointed in police officer 2. Deployment of PSO Threat analysis committee Joint secretary, ministry of Home co- ordinator DIGP, Nepal Police- member DIG, NID- member DIGP,APF- member  Basis:-  a) Ministry level decision  b) Central security committee  c) Ministry of Home  d) PHQ, Operation Department