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How to deal with
Twitter Cards
A STARTER’S GUIDE TO THEIR INNER WORKINGS & ANALYTICS

@bigspaceship
www.bigspaceship.com
FEBRUARY 2014
What’s the big deal?
With its new analytics, Twitter builds a bridge between
CFOs and CMOs helping them become two of a kind.

01

Big Spaceship

How to deal with Twitter Cards

February 2014
Hello Twitter Card Analytics.
02

Big Spaceship

How to deal with Twitter Cards

February 2014
Three suits to follow

ONE

TWO

Getting the Cards on the Table.

03

Big Spaceship

How to deal with Twitter Cards

February 2014

The small data that makes
business cents.

THREE

Fishing out the details and
calling out the bluffs.
Getting the Cards on
the Table.
Twitter Cards are the rich media attachment you see at the bottom
of Tweets. Sometimes they’re images and sometimes they’re videos.
Currently there are 8 different cards.
WHERE DO THESE ATTACHMENTS COME FROM?

When you share a URL to Twitter, that Tweet might be
programmed to pull in a tagged part of the website you shared
from. We say “might” because that only happens if that site has
enabled Twitter cards. (It’s a piece of code in the site)

04

Big Spaceship

How to deal with Twitter Cards

February 2014
An example of how
Cards get dealt
05

Big Spaceship

How to deal with Twitter Cards

February 2014
“I saw this on the nytimes.com and Tweeted it from the site.”

06

Big Spaceship

How to deal with Twitter Cards

February 2014

“Then in my feed, the video is embedded into my
Tweet for all to enjoy. That embedded media is the
rich attachment or ‘card’.”
The “dealing” happens on the underside of nytimes.com where a bit of code
tells Twitter to insert a card each time someone shares the article.

07

Big Spaceship

How to deal with Twitter Cards

February 2014
Oh Snap! Websites and Twitter
are doing business.
01
SHARE CONTENT

CODE IN WEBSITE

+

08

Big Spaceship

How to deal with Twitter Cards

February 2014

CARD IN TWEET

=

PROPRIETARY AND CONFIDENTIAL ©2014
Making 140 characters worth a thousand words.

09

Big Spaceship

How to deal with Twitter Cards

February 2014
And creating new small data to help us track
what makes business cents.

10

Big Spaceship

How to deal with Twitter Cards

February 2014
THE RETURN ON THE FUNNEL

“I’m not a businessman. I’m a business, man.”

11

Big Spaceship

How to deal with Twitter Cards

February 2014
Awareness: Total Impressions

Consideration: Post Interactions

Conversion: Click-throughs & Downloads

THE RETURN ON THE FUNNEL

Twitter Analytics is bringing the business, man.

12

Big Spaceship

How to deal with Twitter Cards

February 2014
The two circles you need to know
about on Twitter Card Analytics
THE LARGER CIRCLE

Data about all Tweets posted to Twitter that have a link to your
website. This is the ‘everything’ bubble.

THE SMALLER CIRCLE

Data about Tweets posted from your account which have a link to
your website in them. This is the ‘your posts’ bubble.

13

Big Spaceship

How to deal with Twitter Cards

February 2014
The Ace of Circles
The one chart you need to know about.

INSTALL
ATTEMPTS

96
123x

0.36%

TWEETS

IMPRESSIONS

URL CLICKS

60,281

7, 459,569

27,028
RETWEETS

4,754
367

10,702
2,142,117

YOUR TWEETS
IMPRESSIONS FROM
YOUR TWEETS

This, we’ll break down on the next slide.

14

Big Spaceship

How to deal with Twitter Cards

February 2014

CLICKS FROM
YOUR TWEETS
01

Tweets posted from
anyone to Twitter that
have your website URL.

02

Count of all people who
viewed those Tweets in
their Home timeline.

03

Number of clicks on the
links in those Tweets.

INSTALL
ATTEMPTS

96
123x

0.36%

TWEETS

IMPRESSIONS

URL CLICKS

60,281

7, 459,569

27,028
RETWEETS

4,754
367

10,702
2,142,117

YOUR TWEETS

CLICKS FROM
YOUR TWEETS

IMPRESSIONS FROM
YOUR TWEETS

04

15

Tweets that come from
your accounts that have
your website URL in them.

Big Spaceship

How to deal with Twitter Cards

February 2014

05

Count of all people who
viewed the Tweets you posted
in their Home timeline.

06

Number of clicks on the
links from your Tweets.
Same game, better data.
2014

CONVERSION

1997

CONVERSION

16

Big Spaceship

How to deal with Twitter Cards

February 2014
We can now Go Fish out those tough questions.
01

02

How many people are visiting our website from Twitter Cards posted by us, or anyone on Twitter?

03

Are we seeing spikes in impressions or click-throughs on Twitter during TV campaigns or other
paid media events?

04

Is Twitter a viable channel to get my app adopted by new users?

05

17

What are Tweets with website links worth in terms of actual impressions (people who actually see
them vs follower counts)?

What is the conversion rate from a Tweet to my product (website / app)?

Big Spaceship

How to deal with Twitter Cards

February 2014
And call out a few bluffs.
01

‘YOUR TWEETS’ IS NOT THE NUMBER OF TWEETS YOU POSTED.

It’s the number of Tweets any person has viewed in their Home timeline across selected time
frame. If I select ‘Yesterday’ as my time frame, the data I’m looking at includes all Tweets that were
viewed yesterday, not all Tweets I posted yesterday.

02

IMPRESSION DATA IS TAKEN FROM ‘TWITTER CLIENTS’

– that being people viewing Tweets in their Home news feeds. ‘Twitter Client’ include
Twitter.com, mobile.Twitter.com, Twitter for iPhone, Twitter for iPad and Twitter for Android.
But not for views on your Twitter profile page or from 3rd parties like Hootsuite.

03

ATTEMPTED APP INSTALLS ONLY APPLIES TO PEOPLE WHO DON’T HAVE YOUR APP...

...and only appears on mobile devices. If I’m looking at Tweets from YouTube on my phone and I
already have the YouTube app installed I won’t see the prompt.

18

Big Spaceship

How to deal with Twitter Cards

February 2014
In Summary
19

Big Spaceship

How to deal with Twitter Cards

February 2014
A TWITTER CARD IS...

The rich media attachment you see at the bottom of Tweets.
Currently, there are 8 different types which can be ‘dealt’ to
Twitter via embedded code in websites.

20

TWITTER GETS NEW FUNNEL ANALYTICS FOR CARDS.

Understand how many people are seeing, interacting and
converting on your Tweets, and all the Tweets shared
containing URL’s to your website.

Big Spaceship

How to deal with Twitter Cards

February 2014
Dealing with Twitter Cards is a
creative and calculating business, man.

21

Big Spaceship

How to deal with Twitter Cards

February 2014
This was a public service announcement from
Big Spaceship. If you liked it, please like it and
share it.
@bigspaceship
www.bigspaceship.com

For more Slideshare, take your eyeballs over here: http://www.slideshare.net/bigspaceship

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How To Deal With Twitter Cards: A Starter's Guide To Their Inner Workings & Analytics

  • 1. How to deal with Twitter Cards A STARTER’S GUIDE TO THEIR INNER WORKINGS & ANALYTICS @bigspaceship www.bigspaceship.com FEBRUARY 2014
  • 2. What’s the big deal? With its new analytics, Twitter builds a bridge between CFOs and CMOs helping them become two of a kind. 01 Big Spaceship How to deal with Twitter Cards February 2014
  • 3. Hello Twitter Card Analytics. 02 Big Spaceship How to deal with Twitter Cards February 2014
  • 4. Three suits to follow ONE TWO Getting the Cards on the Table. 03 Big Spaceship How to deal with Twitter Cards February 2014 The small data that makes business cents. THREE Fishing out the details and calling out the bluffs.
  • 5. Getting the Cards on the Table. Twitter Cards are the rich media attachment you see at the bottom of Tweets. Sometimes they’re images and sometimes they’re videos. Currently there are 8 different cards. WHERE DO THESE ATTACHMENTS COME FROM? When you share a URL to Twitter, that Tweet might be programmed to pull in a tagged part of the website you shared from. We say “might” because that only happens if that site has enabled Twitter cards. (It’s a piece of code in the site) 04 Big Spaceship How to deal with Twitter Cards February 2014
  • 6. An example of how Cards get dealt 05 Big Spaceship How to deal with Twitter Cards February 2014
  • 7. “I saw this on the nytimes.com and Tweeted it from the site.” 06 Big Spaceship How to deal with Twitter Cards February 2014 “Then in my feed, the video is embedded into my Tweet for all to enjoy. That embedded media is the rich attachment or ‘card’.”
  • 8. The “dealing” happens on the underside of nytimes.com where a bit of code tells Twitter to insert a card each time someone shares the article. 07 Big Spaceship How to deal with Twitter Cards February 2014
  • 9. Oh Snap! Websites and Twitter are doing business. 01 SHARE CONTENT CODE IN WEBSITE + 08 Big Spaceship How to deal with Twitter Cards February 2014 CARD IN TWEET = PROPRIETARY AND CONFIDENTIAL ©2014
  • 10. Making 140 characters worth a thousand words. 09 Big Spaceship How to deal with Twitter Cards February 2014
  • 11. And creating new small data to help us track what makes business cents. 10 Big Spaceship How to deal with Twitter Cards February 2014
  • 12. THE RETURN ON THE FUNNEL “I’m not a businessman. I’m a business, man.” 11 Big Spaceship How to deal with Twitter Cards February 2014
  • 13. Awareness: Total Impressions Consideration: Post Interactions Conversion: Click-throughs & Downloads THE RETURN ON THE FUNNEL Twitter Analytics is bringing the business, man. 12 Big Spaceship How to deal with Twitter Cards February 2014
  • 14. The two circles you need to know about on Twitter Card Analytics THE LARGER CIRCLE Data about all Tweets posted to Twitter that have a link to your website. This is the ‘everything’ bubble. THE SMALLER CIRCLE Data about Tweets posted from your account which have a link to your website in them. This is the ‘your posts’ bubble. 13 Big Spaceship How to deal with Twitter Cards February 2014
  • 15. The Ace of Circles The one chart you need to know about. INSTALL ATTEMPTS 96 123x 0.36% TWEETS IMPRESSIONS URL CLICKS 60,281 7, 459,569 27,028 RETWEETS 4,754 367 10,702 2,142,117 YOUR TWEETS IMPRESSIONS FROM YOUR TWEETS This, we’ll break down on the next slide. 14 Big Spaceship How to deal with Twitter Cards February 2014 CLICKS FROM YOUR TWEETS
  • 16. 01 Tweets posted from anyone to Twitter that have your website URL. 02 Count of all people who viewed those Tweets in their Home timeline. 03 Number of clicks on the links in those Tweets. INSTALL ATTEMPTS 96 123x 0.36% TWEETS IMPRESSIONS URL CLICKS 60,281 7, 459,569 27,028 RETWEETS 4,754 367 10,702 2,142,117 YOUR TWEETS CLICKS FROM YOUR TWEETS IMPRESSIONS FROM YOUR TWEETS 04 15 Tweets that come from your accounts that have your website URL in them. Big Spaceship How to deal with Twitter Cards February 2014 05 Count of all people who viewed the Tweets you posted in their Home timeline. 06 Number of clicks on the links from your Tweets.
  • 17. Same game, better data. 2014 CONVERSION 1997 CONVERSION 16 Big Spaceship How to deal with Twitter Cards February 2014
  • 18. We can now Go Fish out those tough questions. 01 02 How many people are visiting our website from Twitter Cards posted by us, or anyone on Twitter? 03 Are we seeing spikes in impressions or click-throughs on Twitter during TV campaigns or other paid media events? 04 Is Twitter a viable channel to get my app adopted by new users? 05 17 What are Tweets with website links worth in terms of actual impressions (people who actually see them vs follower counts)? What is the conversion rate from a Tweet to my product (website / app)? Big Spaceship How to deal with Twitter Cards February 2014
  • 19. And call out a few bluffs. 01 ‘YOUR TWEETS’ IS NOT THE NUMBER OF TWEETS YOU POSTED. It’s the number of Tweets any person has viewed in their Home timeline across selected time frame. If I select ‘Yesterday’ as my time frame, the data I’m looking at includes all Tweets that were viewed yesterday, not all Tweets I posted yesterday. 02 IMPRESSION DATA IS TAKEN FROM ‘TWITTER CLIENTS’ – that being people viewing Tweets in their Home news feeds. ‘Twitter Client’ include Twitter.com, mobile.Twitter.com, Twitter for iPhone, Twitter for iPad and Twitter for Android. But not for views on your Twitter profile page or from 3rd parties like Hootsuite. 03 ATTEMPTED APP INSTALLS ONLY APPLIES TO PEOPLE WHO DON’T HAVE YOUR APP... ...and only appears on mobile devices. If I’m looking at Tweets from YouTube on my phone and I already have the YouTube app installed I won’t see the prompt. 18 Big Spaceship How to deal with Twitter Cards February 2014
  • 20. In Summary 19 Big Spaceship How to deal with Twitter Cards February 2014
  • 21. A TWITTER CARD IS... The rich media attachment you see at the bottom of Tweets. Currently, there are 8 different types which can be ‘dealt’ to Twitter via embedded code in websites. 20 TWITTER GETS NEW FUNNEL ANALYTICS FOR CARDS. Understand how many people are seeing, interacting and converting on your Tweets, and all the Tweets shared containing URL’s to your website. Big Spaceship How to deal with Twitter Cards February 2014
  • 22. Dealing with Twitter Cards is a creative and calculating business, man. 21 Big Spaceship How to deal with Twitter Cards February 2014
  • 23. This was a public service announcement from Big Spaceship. If you liked it, please like it and share it. @bigspaceship www.bigspaceship.com For more Slideshare, take your eyeballs over here: http://www.slideshare.net/bigspaceship