Quality Management project presenting techniques used in Rossignol products manufacturing.

1. Quality Management
Case

2. Company
Company
•Alpine
•Nordic
•Snowboarding
•Accessories
•Outdoors

3. Quality Issues
From the piece of wood to the piece of
technological art.
Construction:
• Classic wooden
• Laminated wood
• Laminated metal
• Fiberglass
• Torsion box
• Cap designs

4. Deming cycle
• Plan using computer
programs
• Produce a small sample
• Test the samples for
defects and make the
adjustments
• Produce the actual product

5. House of Quality
Main Competitors
World Cup brand Ranking
Season 2006-2010

6. HOQ continued

7. Importance VS Competition

8. Technical Evaluation

9. “ROOF”

10. Business process reengineering.
• Challenge:
• Put IT services and systems together without
affecting application performance and employee
productivity
• Solution:
• Usage of Riverbed appliances
• Benefits:
• Lower costs
• Speed increase
• Information security improvement

11. BPR continued:
Rossi e-commerce
• The fastest selling channel
• Improves partnership
relations
• More brand confidence
• Increase in sales by 40%

12. Thank you
for
attention!