How policies and procedures website created at the Richland County captured various critical processes and allowed for consistent application of various initiatives of their day to day processes and training initiatives. This site is a great communication tool for both employees and upper management.

1. POLICIES AND PROCEDURES BORING
IS AWESOME
by
Bhanu Korremula,
Apps and Dev Manager,
Richland County

2. CHECKLIST MANIFESTO
https://www.microsoft.com/en-us/research/video/the-checklist-manifesto/

3. RICHLAND COUNTY IT
● Network Team
● Business Systems Division
● General Information
Systems

4. BUSINESS SYSTEMS DIVISION
• Mission: Deliver high business value applications using
Agile SCRUM and KANBAN methodologies.
• Our strengths:
• Responsive Websites
• Mobile Apps
• Document Management and Workflow using OnBase
• Integrations
• Innovation

6. POLICIES AND PROCEDURES

7. 4 THINGS TO DO DAILY
1. Do your job
2. Be attentive
3. Pay attention to details
4. Always put the team first

8. BSD POLICIES AND PROCEDURES

9. IT CODE OF CONDUCT
Set expectations for
• New hires
• Existing employees
• Set vision

10. Agile
• Agile Manifesto
• 12 Principles of Agile
• Scrum for software
development

11. BSD POLICIES CHECKLISTS
• Software project
development
• Non negotiables
• Sprint zero
• Software project closing

12. KANBAN
• Production support
• Work in progress
• Customer support

13. Time Off Policy

14. DevOps and Team Foundation Server
• Code version control
• SQL version control
• Builds

15. AMAZON GOHIO
• Getting Our House In Order
• At one billion companies stall
• One year upgrading internal
systems

16. Servers
• Web servers DEV, QA, QADMZ,
PROD
• Database servers
• Maintenance
• Upgrades

17. Knowledgebase
• Organized by department
• Current sharepoint
• Future Microsoft Teams?

18. Version One
• Agile Scrum project
management
• KANBAN production
support
• Stats

19. Software development tools
• Computer setups
• Development tools
• Security checks
• VPN

20. Reports
• Crystal
• SQL
• Cognos
• OnBase

22. SharePoint
• Empower departments
• Calendars
• Document management
• Apps
• By Source, Fair use, https://en.wikipedia.org/w/index.php?curid=31309688

23. Training Plan
• Online training developers
• Online training analysts
• Certifications

24. Vendors
• List of vendors
• Phone numbers, emails and contact
hours
• Contract renewal dates

25. Travel and Dining Policy
• Travel request
• County driving policy
• Safe driving policy

26. Teleworking andVPN

27. Strategic Plan
• Annual meeting of managers offsite
• S - Strengths
• W - Weaknesses
• O - Opportunities
• T - Threats

28. OrgChart

29. Career path

30. Newsletters

31. Annual BSD Report
• Statistics
• Celebrate wins
• Recognize training heroes

32. Boring is Awesome
• Type 1 Fun: Pure fun,
untarnished by setbacks
• Type 2 Fun: Suffering now; fun
after the fact, in retrospect
https://thehumanfactor.biz/wp-content/uploads/2017/08/the-road-less-traveled.jpg

33. REFERENCES
• https://jamesstuber.com/boring-is-fun/?
utm_campaign=Sunday%20Snippets&utm_medium=email&utm_source=Revue%20newsletter
• https://www.microsoft.com/en-us/research/video/the-checklist-manifesto/
• https://unsplash.com/photos/Z5d9GGxTDkA
• https://unsplash.com/photos/UcI5OAPD820
• https://unsplash.com/photos/S2AcayPkszE
• https://unsplash.com/photos/H9t29UuthwM
• https://unsplash.com/photos/RLw-UC03Gwc
• https://www.facebook.com/RichlandSC/photos/a.432130489241/10150867935574242/?type=1&theater
• https://project-management.com/10-key-principles-of-agile-software-development/
• https://unsplash.com/photos/um1zVjVCtEY
• https://unsplash.com/photos/aapSemzfsOk
• https://docs.microsoft.com/en-us/azure/devops/user-guide/devops-alm-overview?view=azure-devops
• https://unsplash.com/photos/glRqyWJgUeY
• https://unsplash.com/photos/YLSwjSy7stw
• https://community.versionone.com/VersionOne/VersionOne_Basics/Using_Filters_in_VersionOne
• https://unsplash.com/photos/NL_DF0Klepc
• https://unsplash.com/photos/hpjSkU2UYSU
• https://unsplash.com/photos/o6GEPQXnqMY
• https://en.wikipedia.org/w/index.php?curid=31309688
• https://unsplash.com/photos/R0y_bEUjiOM
• https://unsplash.com/photos/F2KRf_QfCqw
• https://unsplash.com/photos/9q5vptiE2TY
• https://aliabdaal.com/getting-our-house-in-order/
• https://unsplash.com/photos/xEc4lKv6x7o
• https://unsplash.com/photos/WLlW03JZGBE

34. FEEDBACK