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Consulting on the Inside: An Internal Consultant’s Guide to Living and Working Inside OrganizationsBy Beverly Scott,[object Object],An Overview Prepared for HRCG Operations  by Beth Williams PMP,[object Object]
What is an Internal Consultant?,[object Object],“The consultant is in the business of helping others succeed, and, although consultants want to succeed in the process, their success is clearly dependent on others. (Bellman 1992)” – page 3,[object Object],External vs. Internal Consulting,[object Object],Internal Consultants…begin with relationships and then must work to gain credibility for their consulting competency.,[object Object],A Matter of Perception,[object Object],“External consultants immediately have better leverage and are seen as descending from above with wisdom and special counsel.  They are trusted because they have experience outside the system and culture of the organization and, therefore, are not seen as part of the problem.  When I was an external consultant, I looked for ways to be congruent with the client system so it would not spit me out like an immune system rejecting a foreign object.  If you are an internal consultant working to correct business problems as part of that system or organization, you are less likely to be rejected…” (Diane Foster, Diane Foster & Associates -- page 15),[object Object]
Who is the Internal Consultant?,[object Object]
Internal Consultants are valuable assets.,[object Object]
Multiple Roles of the Internal Consultant,[object Object]
Choosing your role as an Internal Consultant,[object Object]
Stages of a career in internal consulting (p.35),[object Object]
Tips for success,[object Object]
Phases of Consulting,[object Object]
Phase One: Contact – Defining the Need and Building the Relationship,[object Object],[object Object]
the client’s business?
Organizational-unit function or purpose?
Level of decision-making authority?
What might you expect  or surmise about your client’s
Expectations and experience in working with consultants?
Personal style?
Fears and concerns?
In your understanding, is the need or request
Clear and focused?

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What is an internal consultant