Slides from my "Enterprise Search Using SharePoint 2010 and FAST" session at SharePoint Summit 2011 in Toronto.

1. Enterprise Search Using SharePoint 2010 and FAST Bert Johnson SharePoint Architect and 2010 MCM, West Monroe Partners

2. 2 Bert Johnson SharePoint Architect with West Monroe Partners Microsoft Certified Master – SharePoint Server 2010 Twitter: @SPBert Event Hashtag: #sps2011 Email: bert@bertjohnson.net

3. 3 Agenda The Need for Enterprise Search Microsoft’s Enterprise Search Capabilities Search in SharePoint 2010 What’s New, What’s Improved Demo FAST Search 2010 Advanced Scenarios Demo Q&A

4. 4 The Need for Enterprise Search

5. 5 Enterprise Challenges… More data in more places Find data spread across multiple systems Scale to support large index and query volumes Different types of data Incorporate different types of results Find employee expertise A need to act quickly Enable fast decisions through filtering Adapt based on user behavior Ensure results are secure and manageable Automatic security trimming Centralized analytics Search Solutions

6. 6 Microsoft’s Search Capabilities

7. 7 Microsoft’sSearchCapabilities Search is one of Microsoft’s top priorities, permeating every product line SharePoint, FAST, and Bing are the cornerstones of a ten year R&D roadmap focused on search innovation 2010’s R&D budget for search is over $2.67 billion Microsoft has recently made several large search acquisitions, including:

8. 8 Microsoft’sSearchCapabilities FAST Search solves the toughest challenges… The #1 electronics retailer The source for all government publications The #1 computer retailer The #1 fashion retailer The #1 career site

9. 9 Microsoft’sSearchCapabilities Thanks to its new capabilities,Microsoft is now recognizedas the leader in Gartner’sInformation AccessTechnology quadrant. Forrester’s 2010 Reporton Search says:“SharePoint gives users theability to find the content,information, and people theyneed by combining anintegrated, easy-to-manageplatform with best-of-breedenterprise search technology.”

10. 10 What’s New for Search in SharePoint 2010

12. Metadata can now be managedcentrally in a reusable term store

13. Enables hierarchy of structured terms

14. Ensures more consistent data labels

15. Can be reused across sites and farms

16. Folksonomy

17. Tagging allows users to find contentusing consistent, familiar terms

19. Navigators

20. Allow easy filtering within results

21. Automatically generated basedon context

22. Document Library Filters

23. Filter results directly from withindocument libraries

25. People Search

26. Incorporates people’s interests, expertise, and recent activity

27. Outlook Social Connector automatically discovers relationships

28. “Self Search”

29. Returns information about the current user

30. User Behavior

31. Click popularity influences the ranking of search results

32. Suggestions driven by past searches and taxonomy

33. Ranking driven by:

34. Content ratings

35. Social tagging

36. Query suggestions

39. Wildcard searches using a partial prefix

40. e.g. “Micro*” returns “Microchip”, “Microscope”, and “Microsoft”

41. Correct common misspellings and recommend alternatives

42. Phonetic search algorithm and nickname matching

43. Search using booleans (AND, OR, NOT)

44. Support for operators on property restrictions

45. e.g. “modified>10/16/2010”

48. Crawling now distributed acrossmultiple load balanced servers

49. Index can be partitioned and distributed across servers

50. New service application model canisolate search from other services

51. Scale and performance improvements

53. Federation

54. Additional OpenSearch providers now available

55. Can now be searched directly from Windows 7 or Internet Explorer

56. Indexing

57. Now uses Business Connectivity Services

58. Connectors can be defined visually through SharePoint Designer

59. Connectors can be written in .NET

60. Usage Analytics

61. Built-in reports show term popularity and peak times used

63. 20 SharePoint 2010 SearchDemo

64. 21 Advanced Scenarios with FAST Search

66. Search results and best bets can be targeted to specific audiences

67. Results can be targeted based on what group or office a user belongs to

70. Visual Best Bets

71. Support plug-in graphicresults, videos, orinteractive tools

72. Document Previews

73. Allow you to easilydistinguish betweenfiles based on thumbnails

74. Office Web Applications

76. Refinement panels in FAST give exact # of results

77. Navigators are based on all data, not just a subset

78. Built-in support for sorting by any property

80. FAST introduces a “Content Pipeline”

81. Sequential stages perform specific tasks on content

82. Breaks down content into discrete parts

83. Understands file encoding, data formats, and written languages

84. Custom stages can be built to enrich content

85. The Content Pipeline tries to infer known properties (names, addresses, dates)

86. e.g. Author property of “John Doe” is automatically picked up from “By John Doe”… Format Conversion Lemmatization Language Detection EntityExtraction Mapper

88. Deployments can scale as large as needed in query and index dimensions

89. All node types can be configured with failovers

90. Natively understands over 400 document types and 85 languages

91. Performance targets

92. 30 million documents / node

93. 50 queries / sec / node

95. 29 FAST Search Demo

96. 30 FAST SearchDemo

97. 31 Questions?

98. 32 Bert Johnson SharePoint Architect with West Monroe Partners Microsoft Certified Master – SharePoint Server 2010 Twitter: @SPBert Event Hashtag: #sps2011 Email: bert@bertjohnson.net

99. Where else can you find WMP at the summit? Records Management Capabilities in SharePoint 2010 Coskun Cavusoglu 3:00 – 4:15 How We Did It/Case Study: A SharePoint 2007 extranet solution provides valuable new capabilities and helps transform members' online experience. Kyle Snyder Wed: 11:30 – 12:45 33

100. 34 Appendices

101. 35 Microsoft Search Solutions Compared

102. 36 Microsoft Search Solutions Compared

103. 37 Enterprise Search Using SharePoint 2010 and FAST