This document discusses how to handle abuse in the massage room. It identifies two types of abuse - verbal and non-verbal abuse. For verbal abuse, the therapist should first ignore inappropriate comments, then make a statement indicating the comments are unacceptable, and on the third incident vacate the room. For non-verbal abuse like unwanted touching, the therapist should reposition the client's hand on the first incident, repeat and make a statement on the second, and leave the room on the third incident. It also provides tips for therapists such as maintaining respect and not retaliating against abusive clients.

1. AWSA TOPIC SERIES:
HANDLING ABUSE IN
THE MASSAGE ROOM
By Benjamin Eugenio Jr LMT

2. LEARNING OBJECTIVES:
1) Identify abuse & its various kinds
2) Learn how to handle abuse
effectively

3. How do we know abuse?
WHEN YOU ARE NO
LONGER COMFORTABLE

4. 2 TYPES OF ABUSE
1.VERBAL
2.NON-VERBAL

5. What is Verbal Abuse?
Elements of:
• Inappropriate
words
• Sexually-loaded
• Desire to
engage

6. Possible causes
CLIENT SIDE
• INFLUENCE OF
LIQUOR OR DRUGS
• SEXUALLY-PERVERT
• ADVENTURISM

7. Possible causes
THERAPIST SIDE
• LOOSE TALKS
• CARELESSNESS
(BODY CONTACT)
• DELIBERATE
ATTEMPT

8. Handling: Verbal abuse
First attempt -
ignore
Second attempt-
make a statement
Third attempt-
vacate the room

9. Handling: Non-Verbal abuse
First attempt -
reposition the hand
Second attempt-
repeat & make a
statement
Third attempt-
vacate the room

10. Important Reminders
• Maintain respect
• Never retaliate &
cause trouble
• Abuser as a
potential long
term client

11. Question &
Answer
Forum

12. Salamat po.