Personal Information
Unternehmen/Arbeitsplatz
Central Region, Denmark Denmark
Beruf
Service Designer, Author, Speaker, Consultant
Branche
Apparel / Fashion
Webseite
www.bechmann.info
Info
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Tags
service
service design
2010
sdc2010
berlin
service design network
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Andrew Schwartz
•
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suzeingram
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Digital Service Design - Creuna Morgen Briefing
Jacob Hage
•
Vor 14 Jahren
Personal Information
Unternehmen/Arbeitsplatz
Central Region, Denmark Denmark
Beruf
Service Designer, Author, Speaker, Consultant
Branche
Apparel / Fashion
Webseite
www.bechmann.info
Info
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Tags
service
service design
2010
sdc2010
berlin
service design network
Mehr anzeigen