Mobile Payment Successes and Challenges of the Industry and the Consumer’s Perspective

1. INDONESIA TELECOMMUNICATION
REGULATORY SYSTEM: STANDARDS AND
CONFORMITY ASSESSMENT
Mochamad Hadiyana
Deputy Director for QoS and Standard
Harmonization
Ministry of Communication & Information Technology of the
Republic of Indonesia
Presented @ APECTEL 47 MRA TF Meeting, Bali, Indonesia
22-23 April 2013

2. LAWS, LEGISLATIONS AND TECHNICAL
REGULATIONS

Telecommunication Act (Law Number 36 Year
1999)

Government Regulation Number 52 Year 2000
concerning Telecommunications Provision

Ministerial regulations (including Technical
Regulations)

3. REQUIREMENT TO MEET TECHNICAL
REGULATIONS AND LICENSE
 Any
telecommunications equipment
traded, made, assembled, entered and/or
used in Indonesia territory required to comply
with technical regulation and based on license
in line with prevailing laws and legislation –
Article 32 clause 1 of Telecommunication Act

4. OBJECTIVES OF TECHNICAL REGULATION
Based on Article 72 of Government Regulation
Number 52 Year 2000, the objective of technical
regulation:
 To
ensure telecommunication network
interoperability
 To avoid interference among telecommunication
equipment
 To ensure public safety
 To support national telecommunication
industry, innovation and engineering

5. ESTABLISHMENT OF TECHNICAL
REGULATION
Minister endorses technical regulations taking into
consideration all inputs from technical committee
consisting of stakeholders
(industry, telecommunication
providers, society, research institution, consumer
organization and universities)
 Technical regulation is formulated based on:

a.
b.
c.
Adoption from international or regional standards;
Adaptation from international or regional standards;
or
Standards developed by national telecommunication
industry (Indonesia National Standard)

6. INDONESIA NATIONAL STANDARD (SNI)
DEVELOPMENT PROCESS
Note:
* : TC consist of Ministry of Communication and Information Technology
** : Enquiry is not needed if the standard adopted identically from international standard

7. CONFORMITY ASSESSMENT REGIME



Minister issues certificate of compliance for
telecommunication equipment type fulfilling technical
regulation based on test result. Testing of equipment
conducted by test house designated by Minister and
accredited by accreditation body. (Article 74 Clause 1 of
Government Regulation Number 52 Year 2000)
Through Ministerial Regulation Number 29 Year 2008
concerning Certification Procedure, Minister delegate the
issuance of certificate to the Director of Standardization
(currently under Directorate General of Posts and Informatics
Resources and Equipment – DG SDPPI)
Through Ministerial Regulation Number 15 Year 2012
concerning Test House Designation Procedure, Minister
delegate the designation of test house to Director General of
SDPPI

8. FLOWCHART OF CERTIFICATION

9. CERTIFICATION LABEL




Certification labels are required for every single
equipment marketed in Indonesia.
Manufacturer is responsible to produce the label and
affixed it into the equipment.
Label must prominently display two components of
information: number of certificate and PLG.ID number
(application identity number) which can be obtained
from the certificate.
Size of label is depending on the size of the equipment
and it shall be visible by bare eyes.


In any case that the equipment is not possible to affix the
label, the appearance of label in manual book and product
packaging is allowable.
Markings and lettering can be of any size or color.

10. Schematic diagram for Designation of Local
Testing Laboratory
Testing lab submits application form to
DA (DG SDPPI), enclosing:
1.
Proof of testing lab’s legal status in INS
2.
Certificate of accreditation
3.
Organization structure & staff chart
4.
Laboratory layout
5.
Statement of testing facilities & methods
6.
Copies of test report
7.
Quality Manual
8.
Checklist on technical competence
9.
Fee of Rp. 10 million
DG SDPPI informs testing lab of
discrepancies (if any)
DG SDPPI evaluates testing labs against
the designation scheme and MRA criteria
DG SDPPI conducts site visit and
assessment against relevant checklist
DG SDPPI reviews assessment
reports of testing lab
DG SDPPI enters information into
register of recognized testing lab
DG SDPPI issues Designation
Certificate to testing lab
DG SDPPI posts testing lab
information on the DGPT web site
DG SDPPI submit recognition
request to DA (MRA Partner)

11. MUTUAL RECOGNITION
Minister may conduct mutual recognition of
conformity assessment of telecommunication
equipment with other countries (Article 75 Clause 1
of Government Regulation Number 52 Year 2000).
 Mutual recognition as stated in Clause 1 shall be in
accordance with prevailing regime (Article 75
Clause 2 of Government Regulation Number 52
Year 2000).
 Through Ministerial Regulation Number 16 Year
2012 concerning Foreign Test House Recognition
Procedure, Minister delegate the recognition of
foreign test house to Director General of SDPPI


12. Schematidc Diagram for Recognition of
Foreign Testing Lab
DA (MRA Partner) submits recognition
request to DA (DG SDPPI, enclosing:
1.
Certificate of Designation
2.
Certificate of Accreditation
3.
Copy of contractual arrangement
4.
Checklist on technical competence
DG SDPPI evaluates testing lab against
Recognition Scheme and MRA Criteria
DG SDPPI issues Certificate of
Recognition to DA (MRA Partner)
DG SDPPI enters information into
register of Recognised Testing Lab
DG SDPPI posts Testing Lab
information on DG SDPPI web site
DG SDPPI informs DA (MRA Partner)
of discrepancies (if any)

13. POST MARKET SURVEILLANCE



One of the responsibilities of a Directorate of Standardization of
DG SDPPI is to conduct appropriate market surveillance
activities (targeting and auditing) in accordance with ISO/IEC
Guide 65 (currently ISO 17065), concerning General
Requirements for Bodies Operating Product Certification
Systems
The Directorate of Standardization of DG SDPPI will also
investigate incidents, complaints or other information received
regarding noncompliance such as suspected radio frequency
interfering equipment, uncertified radio equipment or IMEI
cloning.
Post market surveillance conducted based on Ministerial
Regulation Number 08 Year 2012 concerning Procedure for Post
Market Surveillance Implementation

Objectives: to promote continued compliance of telecommunications
equipment deployed in Indonesia marketplace with applicable MCIT
technical regulations, in order to prevent radio communication from
interference and harm to the public telecom networks, and to ensure the
safety of personnel working on telecommunications facilities and the
safety of users.

14. POST MARKET SURVEILLANCE PROCEDURE
(1)

Market surveillance is performed through the regular audit of a sample of regulated equipment but can
also be incident-driven such as complaints from the public, manufacturers, distributors, service
providers, other government departments or agencies.

When one or more devices are first found or reported to the DG SDPPI as being non-compliant with
applicable regulatory requirements, such devices are considered to have been identified to be noncompliant. When a suspected non-compliant device is first identified, the DG SDPPI will work
directly with the responsible parties to review the existence, scope and extent of suspected noncompliance of the identified equipment and to resolve such matters as early as possible to minimize
any potential harm and/or damage that may result from such non-compliance. The responsible parties
may include one or more of the following: the certificate holder, manufacturer, testing
laboratory, certification body, vendor, supplier, distributor, and importer.

The DG SDPPI will investigate cases of suspected non-compliant devices to assess compliance or
non-compliance. The assessment of compliance or non-compliance is conducted by the DG
SDPPI, following its investigation, of whether equipment meets the applicable regulatory requirements.

Should the DG SDPPI investigation find the equipment to be compliant, the responsible parties will be
notified and no further action will be required.

Should the DG SDPPI investigation find the equipment to be non-compliant, it will make a
determination that the regulated equipment is not in compliance with an applicable technical
regulation and/or marking.

15. POST MARKET SURVEILLANCE PROCEDURE
(2)

Indonesia is planning to implement post market surveillance in
2013

Three component of market surveillance
Targeting

Auditing
- Physical Audit
- Desk Audit
Assessment
of
Compliance
Sequence flow from non-compliance identification to determination
Suspected NonCompliant
Device first
IDENTIFIED by:
- Directorate of
Standardization
as a CB
- Other Parties
ASSESSMENT
of
Compliance
Compliant
No Further
Action
Required
NonCompliant
Equipment
Non-Compliance
DETERMINED by
Directorate of
Standardization
and appropriate
action taken

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