World Continuity Congress conference on 9th May 2018 at Sheraton Towers Singapore Hotel by BCM Institute

2. Business Continuity and Resilience: What Lies in the Future and What Steps Can You Take To
Reduce The Impending Threats

3. DR GOH MOH HENG
PRESIDENT
BCM INSTITUTE

4. Objectives
Share common “shortcomings” and good practices for
the BCM industry
“Future proofing” yourself as a BCM professional

5. Scanning
the Threat
Horizon

6. Threats
 Cyber attack
 Data breach
 Unplanned IT and telecommunication outages
 Interruption to utility supply
 Adverse weather
 Many others …
◦ Act of terrorism, Security incident, Fake news

7. Precision in Language
DEFINITION & BACK TO BASIC

8. Crisis Vs Disaster Vs Incident
[Response and Management]
Crisis
Disaster
Incident
Emergency

9. Blurring of line between ….
Business Continuity
Disaster Recovery

10. Resilience
Organization
Business

11. Emerging Standards & Third Party Assurance
 The ISO 22301:2012 standard has gained acceptance.
 Complemented by ISO 223XX standards.
◦ISO 22313: Guidance for a business continuity management system
◦ISO 22317: Business impact analysis guidelines
◦ISO 22318: Supply chain continuity
◦ISO 22398: Guidelines for exercises

12. PUBLISHED STANDARD
ISO 22300
ISO 22301
ISO 22311
ISO 22313
ISO 22315
ISO 22320
ISO 22397
ISO 22398
ISO/TR 22312
ISO/ TR 22351
ISO/PAS 22399
UNDER DEVELOPMENT
ISO 22300 rev
ISO 22316
ISO 22322
ISO 22324
ISO 22325 ISO
TS 22317 ISO
TS 22318
Accurate as at 7th May 2018

13. Engage the Non-
core BCM
Professionals

14. Major Shift in the BCM Industry
Embarked by other industry (non-financial institutions)
Shift to non-dedicated BCM professional
Comes under the purview of Risk Management

15. Train the Non-BCM Professionals
Deliver outside the business continuity and IT
communities
◦Low cost “byte size” training
Educate the non-BCM professional
◦Hands-on application of planning process

16. Engage Management & Non-core Professionals
Engage executive management
◦Making suggestion for improvement
Training of BCM professionals is the key factor to future
of the profession
◦Professional not dedicated to BCM

17. Crisis Communication

18. Crisis Communication
 Rises in Importance Within in BC planning
 Is handled as a function Within BC planning
 Leadership role is co-chaired by BCM manager
 Focuses on mobilization and instructions within BC plans
 deploys multiple modes of communications

19. BCM Professionals:
What Skillset?

20. Re-defining BCM
Business Continuity Management
Crisis Management
Crisis Communication
Emergency Management
Operational Risk Management
Risk Management
Security
Cybersecurity
Governance
Social Responsibility
Health & Safety
Environmental
Compliance
Quality Management
Food Safety

21. Convergence to Resilience

22. Thought
Leadership
Publication: Long term Initiatives

23. Planning Series
Planning Methodology
Analyzing and
Reviewing Risks
Managing and
Sustaining A
Business
Continuity
Program
Conducting
Business Impact
Analysis
Implementing
Your Business
Continuity Plan
Maintaining Your
Business
Continuity
Project
Developing Your
Recovery
Strategy
Testing and
Exercising Your
Business
Continuity Plan
BCM Dictionary
5th Edition

24. Specialist Series:
Manager’s Guide
Auditing and
Reviewing
Crisis
Communication
Crisis
Management
Infectious
Diseases
IT Disaster
Recovery
ISO 22301 BCMS
Standard

25. Industry Series:
BCM Industry Guide
Airports Educational
Institutions
FacilityBPO
Hotels
HospitalsInsurance
Companies
Manufacturing
Financial
Institutions

26. Conclusion
Be precise and have good understanding of the
terminology
Engage non-core BCM professionals
◦WSQ program has help
Be aware of emerging standards

27. Conclusion
Toward Resilience
Thought Leadership
◦Industry Guide
◦Educational Institution Panel @ WCC

28. Be Part of the BCM Institute's Team
 Sharing as a Speaker
◦Meet-the-Expert Seminar
◦World Continuity Congress 2019
 Serving as a Committee Members
◦Certification
◦Advisory
 Instructors

29. THANK YOU
29
Dr Goh Moh Heng
President
Mobile: +65 96711022
Tel: +65 67481510
Email: moh_heng@bcm-institute.org