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Extending IT Support for External Engagement
16th July 2009, Euston House, London


0930 – 1000                             Registration (with pastries )
1000 – 1010   Introductions/Programme Info                Chris Young
                                                          JISC Netskills
1010 – 1030   About the JISC BCE Programme                Rob Allen
                                                          JISC Services BCE Team
1030 – 1100   Institutional IT Challenges for External    John Burke
              Engagement                                  JISC InfoNet
1100 - 1115                                    Refreshment break
1115 – 1200   Exploring Key IT Challenges and             Group activity
              Solutions
1200 – 1230   Self-Analysis Tools for Change              Matt Donaghy
              Management and CRM                          Nottingham University


1230 – 1330                                            Lunch
1330 – 1400   IT for BCE:                                 Steve Armstrong
              A View from the Sharp End                   Strathclyde University
1400 – 1500   Trialling Collaborative Tools for BCE – Case Studies In Co-operation
              Project Overview                            Andy Stewart
                                                          JISC Services BCE Team
              Open ICT Tools                              Erik Bohemia
                                                          Northumbria University
              G Blog: The Listening Blog                  Pam Voisey
                                                          University of Glamorgan
1500 – 1515                                    Refreshment break
1515 – 1530   Support from the Wider JISC BCE             Simon Whittemore
              Programme                                   JISC BCE Programme Manager
1530 – 1550   Three To Take Forward:                      Group activity
              Key IT-related issues for future focus
1550 – 1600   Final comments and workshop close

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Event Programme

  • 1. Extending IT Support for External Engagement 16th July 2009, Euston House, London 0930 – 1000 Registration (with pastries ) 1000 – 1010 Introductions/Programme Info Chris Young JISC Netskills 1010 – 1030 About the JISC BCE Programme Rob Allen JISC Services BCE Team 1030 – 1100 Institutional IT Challenges for External John Burke Engagement JISC InfoNet 1100 - 1115 Refreshment break 1115 – 1200 Exploring Key IT Challenges and Group activity Solutions 1200 – 1230 Self-Analysis Tools for Change Matt Donaghy Management and CRM Nottingham University 1230 – 1330 Lunch 1330 – 1400 IT for BCE: Steve Armstrong A View from the Sharp End Strathclyde University 1400 – 1500 Trialling Collaborative Tools for BCE – Case Studies In Co-operation Project Overview Andy Stewart JISC Services BCE Team Open ICT Tools Erik Bohemia Northumbria University G Blog: The Listening Blog Pam Voisey University of Glamorgan 1500 – 1515 Refreshment break 1515 – 1530 Support from the Wider JISC BCE Simon Whittemore Programme JISC BCE Programme Manager 1530 – 1550 Three To Take Forward: Group activity Key IT-related issues for future focus 1550 – 1600 Final comments and workshop close