What is TOTAVoice Unified Communications
Unified Communications (UC) is the integration of real-time communication services such as instant messaging, presence information, telephony, video conferencing, data sharing, call control and speech recognition with non-real-time communication services such as unified messaging. UC is not necessarily a single product, but a set of products that unify typical business processes with both user-interface and user-experience across multiple devices and media-types.
TOTALVoice™ is a complete care service package offered to support, monitor, update, and maintain your Digium® Switchvox Phone System.
With TOTALVoice™ from BCA you get the peace of mind of knowing your Phone System is taken care of for an affordable monthly price.
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TotalVoice Unified Communications System
1. A Better Way to Communicate,
A Unified Communication System
8813 NW 23 Street │Miami, FL 33172│T: 305.477.9515│www.bcainc.com
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2. What is Unified Communications
Unified Communications (UC) is the integration of
real-time communication services such as instant
messaging, presence information, telephony, video
conferencing, data sharing, call control and speech
recognition with non-real-time communication
services such as unified messaging. UC is not
necessarily a single product, but a set of products that
unify typical business processes with both userinterface and user-experience across multiple devices
and media-types.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
3. Why should SMBs switch to a United
Communications (UC) System?
Easy to use system
Many products in one
Seamless integration throughout the company
Enables implementation with mobile devices
Programmable call routing
Provides reporting functionality for call efficiency
Supports up to 400 users
Better customer service
Communications Reliability
Increased Revenue
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
4. How does a United Communications
(UC) System save your SMB money?
Reduces costly upgrades by supporting existing
networks
Unlimited support for x-number of users
Supports video conferencing and/or
teleconferencing
Saves money on long distance calling
Non multiple vendors
One monthly fee for all your telephony needs:
teleconferencing, video conferencing, fax,
unified messaging, VoIP & traditional calls.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
5. Who is Digium®?
Digium is the creator, primary developer and sponsor
of Asterisk®, the world’s most widely used open
source communications software.
Digium’s product lines include Asterisk custom
communications, Switchvox® Unified
Communications, and a family of HD IP phones that
deliver enterprise-class features at a price businesses
can afford.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
6. Digium Phones Designed Exclusively
for Switchvox®
D40 Entry-level: with 2 line
keys and 4 feature keys
D50 Mid-level: with 4 line keys,
6 feature keys, 10 rapid dial /
busy lamp field keys and paper
rapid dial panel.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
7. Digium Phones Designed Exclusively
for Switchvox®
D70 Executive -level:
with 6 line keys
10 feature keys
10 -100 contacts
rapid dial / busy
lamp field keys
LCA Rapid Dial Panel
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
8. Why is Switchvox the Best Choice for
your Next UC System?
Saves you Money
Easy to Manage
Many Products in
One
Grows with you
Switchvox is the award-winning, UC solution built on the power of Asterisk
with thousands of installations worldwide.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
9. Enterprise-Class Features Offered
by Switchvox
Unified Messaging
Reporting and Call Logging
Fax
Developer Friendly
Conferencing
Microsoft Integration
Interactive Voice
Response
Video Calling
Mobility
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
10. Switchvox® Switchboard Provides
Real-Time Call Control and More….
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
11. Switchvox Switchboard Provides
Real-Time Call Control and More….
Presence – See who is in the office
Chat - Instant Messaging
Traditional and VoIP Calls
Recording and Monitoring
Real-Time Interaction
Switchvox Apps - Mashups
Call Queues - Automated Call Distribution
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
12. What is
?
TOTALVoice™ is a complete care service
package offered to support, monitor, update,
and maintain your Digium® Switchvox Phone
System.
With TOTALVoice™ from BCA you get the
peace of mind of knowing your Phone System is
taken care of for an affordable monthly price.
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
13. How
Works
Purchase equipment from us
You pay one flat monthly fee
Unlimited support for your Digium Switchvox
Phone System
System Monitoring, Maintenance & Updates
Emergency loaner equipment
No Hidden Costs
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!
14. Who is BCA?
Business Computer Associates, Inc. (BCA) is a
Registered Reseller and Strategic Partner of Digium.
BCA is also a leading IT Manage Care Provider in
South Florida. The BCA team is comprised of top
professionals that provide the best services in their
areas of expertise:
Certified IT Network Engineers
Dedicated IT Account Managers
8813 NW 23 Street │Miami, FL 33172 │T: 305.477.9515│www.bcainc.com
Let Us Worry About Your Technology, While You Focus On Your Business!