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Teaching Evidence-Based Management at the
University of Prince Edward Island (UPEI):
Initiatives and Reflections
CEBMa Jamboree
June 10, 2020
Tina Saksida, Ph.D.
UPEI Faculty of Business
R. Blake Jelley, Ph.D., CPHR
UPEI Faculty of Business
Overview
• Teaching EBMgt at UPEI
• Three stages of curriculum development
• Incorporation into courses
• Undergraduate – Bus 2880
• Graduate (EMBA) – Bus 6010, 6080, 8010
• EBMgt case competition
• Reflections
• Successes and challenges
Teaching EBMgt at UPEI:
A History
• Three stages
1) Executive MBA (EMBA) Program (launched in 2008)
• EBMgt theme inspired by Denise Rousseau’s 2005 Address to
the Academy of Management1
2) Bachelor of Business Administration (BBA) curriculum change
(started 2012; effective 2014)
• More closely align core curriculum with competencies required of
managers in practice
• Managing decision-making processes competency2
• Deficiencies in the areas of research methods and managerial
decision-making in the BBA
3) EMBA Capstone Course (first offered January 2017)
• More detail provided in Saksida & Jelley (2018)
1 Rousseau (2006) 2 Rubin & Dierdorff (2009)
Teaching EBMgt at UPEI:
Undergraduate
• Research and Evidence-Based Management (Bus 2880)
• Introductory research methods + EBMgt
• “Pull” approach to EBMgt1
• Search for, appraise, and use research evidence
• Designed to promote information literacy, critical thinking,
and an evidence-informed approach to practice
• Notable course components
• Literature search library session
• Rocket Cycles “running” case2
• EBMgt case competition3
1 Barends (2012) 2 Dietz et al. (2014) 3 Gamble & Jelley (2014)
Teaching EBMgt at UPEI:
Graduate (EMBA)
• EMBA student profile
• ~10+ years work experience; varied backgrounds
• EMBA orientation
• Introduction to research and EBMgt
• Library workshop
• Managing People and Organizations (Bus 6010)
• Primarily focuses on “push” approach to EBMgt1
• “Pull” approach components
• Critically appraised topic (CAT)2
1 Jelley & Carroll (2012) 2 Barends et al. (2017a)
Teaching EBMgt at UPEI:
Graduate (EMBA)
• Research Methods for Evidence-Based Practice (Bus 6080)
• “Pull” approach to EBMgt
• Notable course components
• CEBMa EBMgt modules (through Carnegie Mellon’s OLI)
https://oli.cmu.edu/courses/evidence-based-management/
• Rapid evidence assessment (REA)1
• EBMgt case competition
• Business Research in Practice (Bus 8010)
• Signature Project, or
• EMBA Capstone Course
• Two EBMgt case competitions; one CAT
• 5-week timeline for each project
• Peer and instructor feedback
1 Barends et al. (2017b)
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Traditional approach to teaching with cases
• Research findings not a priority
• Our (EBMgt-focused) approach
• Challenging the “anti-research” position1
• Why use cases in research methods courses?
• Research proposals can challenge novice researchers
• Need to consider design, measurement, and analysis, but
also topic, field, etc. → extraneous cognitive load2
• A case-based approach to research proposals provides
(subtle) guidance and is realistic (applied research settings)
→ germane cognitive load3
1 Gamble & Jelley (2014) 2, 3 Goodman & O’Brien (2012)
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Foundations of our approach
• AMLE (Sept 2014): Change the World: Teach Evidence-Based Practice!
• See also: The Oxford Handbook of Evidence-Based Management (2012)
• Chapters by: Goodman & O’Brien; Jelley, Carroll, & Rousseau
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Undergraduate (Bus 2880)
• Rocket Cycles1 working case to prepare
• Project timeline
1 Zehnder & Dietz (2013)
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Undergraduate (Bus 2880)
• Rocket Cycles1 working case to prepare
• Project timeline
• Teaching cases (unpublished)
• Jelley & Saksida (2015). Compensation Contraction in Houston.
[An adaptation of this case was Jelley & Saksida (2017), Communicating
Pay Cuts in Canterwood.]
• Saksida & Jelley (2016). Fully Loaded.
[An adaptation of this case was Saksida & Jelley (2017), Truckin’
Trouble.]
• Jelley & Saksida (2016). Pension Promise in Peril.
[An adaptation of this case was Jelley & Saksida (2018), Retirement Plan
at Risk.]
• Saksida, Yao, & Jelley (2018). Team Play at Zelda.
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Graduate – EMBA
• Research Methods for Evidence-Based Practice (Bus 6080)
• Case competition similar to Bus 2880, but all teams present
• Original (instructor-authored) case provides less guidance about
relevant literature OR use published (Harvard/Ivey) case
• EMBA Capstone Course (Bus 8010)
• Case competition #1
• Work with published (Harvard/Ivey) cases
• EBMgt analysis and short- and long-term EB recommendations
• Case competition #2
• Student-developed cases (since 2019)
• Company field case, fictitious case, or published info case
• Students also develop a teaching note
• Incorporation of EBMgt
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Published cases used in Bus 8010 (2017-2020)
• OB/HRM/general management cases
• BoldFlash: Cross-Functional Challenges in the Mobile Division
• Calveta Dining Services Inc.: A Recipe for Growth?
• C&S Wholesale Grocers: Self-Managed Teams
• Ferio Pugliese: Leading WestJet’s New Regional Carrier Encore
• Jess Westerly at Kauflauf GmbH
• L’Oréal S.A.: Rolling Out the Global Diversity Strategy
• National Pharmaceuticals: The Art of Employee Retention
• Performance Management at Vitality Health Enterprises, Inc.
• RL Wolfe: Implementing Self-Directed Teams
• Scotiabank: Collaboration across Business Lines
• The Army Crew Team
• The Treadway Tire Company: Job Dissatisfaction and High Turnover at the
Lima Tire Plant
Teaching EBMgt at UPEI:
EBMgt Case Competition
• Published cases used in Bus 8010 (2017-2020)
• Strategy/finance/marketing cases
• 401 Games
• ASOS PLC
• Bigbelly
• Baabuk’s All Wool, No Bull: Choosing the Best Next Step
• Caffébene: Master Brewer of Growth and Global Ambition
• Calveta Dining Services Inc.: A Recipe for Growth?
• Chocolate Remedies: A Healthy Twist
• Coco-Mat: The Spartan Mattress Revolution
• Delta Air Lines: The Low-Cost Carrier Threat
• Emotiv Systems, Inc.: It’s the Thoughts that Count
• Is Yoox’s Strategy a Little Farfetched?
• Lufa Farms
• Time Out: A New Global Strategy to Bring Back Profit
Reflections on Teaching EBMgt
• Challenges
• Lack of student engagement (especially undergrad)
• Lack of research methods knowledge
• “Pull” approach
• Systematic review skills; PICOC
• Superficial application of EBMgt principles
• “No time” to apply in the workplace
• Acceptance of peers/co-workers
• Evidence for EBMgt?
• Successes
• Understanding levels of evidence
• EMBA exit surveys and alumni testimonials
• Reputation in the local community
Thank You!
R. Blake Jelley, Ph.D., CPHR
UPEI Faculty of Business
bjelley@upei.ca
Tina Saksida, Ph.D.
UPEI Faculty of Business
tsaksida@upei.ca
References
Barends, E. (2012). The 5-step pull approach. In E. Barends, D. M. Rousseau, W. R. Carroll,
& R. B. Jelley, Evidence-Based Management: Three New Approaches to Teaching the Practice of
Management. Professional Development Workshop at the Annual Conference of the Academy of
Management. Boston, MA.
Barends, E., Rousseau, D. M., & Briner, R. B. (2017a). CEBMa guideline for critically
appraised topics in management and organizations (version 1.0). Amsterdam: Center for Evidence-
Based Management.
Barends, E., Rousseau, D. M., & Briner, R. B. (2017b). CEBMa guideline for rapid evidence
assessments in management and organizations (version 1.0). Amsterdam: Center for Evidence-Based
Management.
Dietz, J., Antonakis, J., Hoffrage, U., Krings, F., Marewski, J. N., & Zehnder, C. (2014).
Teaching evidence-based management with a focus on producing local evidence. Academy of
Management Learning & Education, 13, 397-414.
Gamble, E. N., & Jelley, R. B. (2014). The case for competition: Learning about evidence-
based management through case competition. Academy of Management Learning & Education, 13,
433-445.
Goodman, J.S., & O’Brien, J. (2012). Teaching and learning using evidence-based
principles. In D. M. Rousseau (Ed.), The Oxford Handbook of Evidence-Based Management (pp. 309-
336). New York, NY: Oxford University Press.
References (cont.)
Jelley, R. B., & Carroll, W. R. (2012). Teaching EBMgt: The “push” approach. In E. Barends,
D. M. Rousseau, W. R. Carroll, & R. B. Jelley, Evidence-Based Management: Three New Approaches to
Teaching the Practice of Management. Professional Development Workshop at the Annual Conference
of the Academy of Management. Boston, MA.
Jelley, R. B., & Carroll, W. R., & Rousseau, D. M. (2012). Reflections on teaching evidence-
based management. In D. M. Rousseau (Ed.), The Oxford Handbook of Evidence-Based Management
(pp. 337-355). New York, NY: Oxford University Press.
Rousseau, D. M. (2006). Is there such a thing as “evidence-based management”? Academy
of Management Review, 31(2), 256-269.
Rubin, R. S., & Dierdorff, E. C. (2009). How relevant is the MBA? Assessing the alignment of
required curricula and required managerial competencies. Academy of Management Learning &
Education, 8(2), 208-224.
Saksida, T., & Jelley, R. B. (2018). A decade of teaching evidence-based management:
Initiatives and future directions. Workplace Review, April, 103-120.
Zehnder, C., & Dietz, J. (2013). Rocket cycles: Does money make messengers pedal faster?
– Part A. Unpublished case study, Faculty of Business and Economics, University of Lausanne. Used
with permission. [See also Dietz et al. (2014) AMLE.]

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Teaching Evidence Based Management at the University of Prince Edward Island (UPEI): Initiatives and Reflections

  • 1. Teaching Evidence-Based Management at the University of Prince Edward Island (UPEI): Initiatives and Reflections CEBMa Jamboree June 10, 2020 Tina Saksida, Ph.D. UPEI Faculty of Business R. Blake Jelley, Ph.D., CPHR UPEI Faculty of Business
  • 2. Overview • Teaching EBMgt at UPEI • Three stages of curriculum development • Incorporation into courses • Undergraduate – Bus 2880 • Graduate (EMBA) – Bus 6010, 6080, 8010 • EBMgt case competition • Reflections • Successes and challenges
  • 3. Teaching EBMgt at UPEI: A History • Three stages 1) Executive MBA (EMBA) Program (launched in 2008) • EBMgt theme inspired by Denise Rousseau’s 2005 Address to the Academy of Management1 2) Bachelor of Business Administration (BBA) curriculum change (started 2012; effective 2014) • More closely align core curriculum with competencies required of managers in practice • Managing decision-making processes competency2 • Deficiencies in the areas of research methods and managerial decision-making in the BBA 3) EMBA Capstone Course (first offered January 2017) • More detail provided in Saksida & Jelley (2018) 1 Rousseau (2006) 2 Rubin & Dierdorff (2009)
  • 4. Teaching EBMgt at UPEI: Undergraduate • Research and Evidence-Based Management (Bus 2880) • Introductory research methods + EBMgt • “Pull” approach to EBMgt1 • Search for, appraise, and use research evidence • Designed to promote information literacy, critical thinking, and an evidence-informed approach to practice • Notable course components • Literature search library session • Rocket Cycles “running” case2 • EBMgt case competition3 1 Barends (2012) 2 Dietz et al. (2014) 3 Gamble & Jelley (2014)
  • 5. Teaching EBMgt at UPEI: Graduate (EMBA) • EMBA student profile • ~10+ years work experience; varied backgrounds • EMBA orientation • Introduction to research and EBMgt • Library workshop • Managing People and Organizations (Bus 6010) • Primarily focuses on “push” approach to EBMgt1 • “Pull” approach components • Critically appraised topic (CAT)2 1 Jelley & Carroll (2012) 2 Barends et al. (2017a)
  • 6. Teaching EBMgt at UPEI: Graduate (EMBA) • Research Methods for Evidence-Based Practice (Bus 6080) • “Pull” approach to EBMgt • Notable course components • CEBMa EBMgt modules (through Carnegie Mellon’s OLI) https://oli.cmu.edu/courses/evidence-based-management/ • Rapid evidence assessment (REA)1 • EBMgt case competition • Business Research in Practice (Bus 8010) • Signature Project, or • EMBA Capstone Course • Two EBMgt case competitions; one CAT • 5-week timeline for each project • Peer and instructor feedback 1 Barends et al. (2017b)
  • 7. Teaching EBMgt at UPEI: EBMgt Case Competition • Traditional approach to teaching with cases • Research findings not a priority • Our (EBMgt-focused) approach • Challenging the “anti-research” position1 • Why use cases in research methods courses? • Research proposals can challenge novice researchers • Need to consider design, measurement, and analysis, but also topic, field, etc. → extraneous cognitive load2 • A case-based approach to research proposals provides (subtle) guidance and is realistic (applied research settings) → germane cognitive load3 1 Gamble & Jelley (2014) 2, 3 Goodman & O’Brien (2012)
  • 8. Teaching EBMgt at UPEI: EBMgt Case Competition • Foundations of our approach • AMLE (Sept 2014): Change the World: Teach Evidence-Based Practice! • See also: The Oxford Handbook of Evidence-Based Management (2012) • Chapters by: Goodman & O’Brien; Jelley, Carroll, & Rousseau
  • 9. Teaching EBMgt at UPEI: EBMgt Case Competition • Undergraduate (Bus 2880) • Rocket Cycles1 working case to prepare • Project timeline 1 Zehnder & Dietz (2013)
  • 10. Teaching EBMgt at UPEI: EBMgt Case Competition • Undergraduate (Bus 2880) • Rocket Cycles1 working case to prepare • Project timeline • Teaching cases (unpublished) • Jelley & Saksida (2015). Compensation Contraction in Houston. [An adaptation of this case was Jelley & Saksida (2017), Communicating Pay Cuts in Canterwood.] • Saksida & Jelley (2016). Fully Loaded. [An adaptation of this case was Saksida & Jelley (2017), Truckin’ Trouble.] • Jelley & Saksida (2016). Pension Promise in Peril. [An adaptation of this case was Jelley & Saksida (2018), Retirement Plan at Risk.] • Saksida, Yao, & Jelley (2018). Team Play at Zelda.
  • 11.
  • 12. Teaching EBMgt at UPEI: EBMgt Case Competition • Graduate – EMBA • Research Methods for Evidence-Based Practice (Bus 6080) • Case competition similar to Bus 2880, but all teams present • Original (instructor-authored) case provides less guidance about relevant literature OR use published (Harvard/Ivey) case • EMBA Capstone Course (Bus 8010) • Case competition #1 • Work with published (Harvard/Ivey) cases • EBMgt analysis and short- and long-term EB recommendations • Case competition #2 • Student-developed cases (since 2019) • Company field case, fictitious case, or published info case • Students also develop a teaching note • Incorporation of EBMgt
  • 13. Teaching EBMgt at UPEI: EBMgt Case Competition • Published cases used in Bus 8010 (2017-2020) • OB/HRM/general management cases • BoldFlash: Cross-Functional Challenges in the Mobile Division • Calveta Dining Services Inc.: A Recipe for Growth? • C&S Wholesale Grocers: Self-Managed Teams • Ferio Pugliese: Leading WestJet’s New Regional Carrier Encore • Jess Westerly at Kauflauf GmbH • L’Oréal S.A.: Rolling Out the Global Diversity Strategy • National Pharmaceuticals: The Art of Employee Retention • Performance Management at Vitality Health Enterprises, Inc. • RL Wolfe: Implementing Self-Directed Teams • Scotiabank: Collaboration across Business Lines • The Army Crew Team • The Treadway Tire Company: Job Dissatisfaction and High Turnover at the Lima Tire Plant
  • 14. Teaching EBMgt at UPEI: EBMgt Case Competition • Published cases used in Bus 8010 (2017-2020) • Strategy/finance/marketing cases • 401 Games • ASOS PLC • Bigbelly • Baabuk’s All Wool, No Bull: Choosing the Best Next Step • Caffébene: Master Brewer of Growth and Global Ambition • Calveta Dining Services Inc.: A Recipe for Growth? • Chocolate Remedies: A Healthy Twist • Coco-Mat: The Spartan Mattress Revolution • Delta Air Lines: The Low-Cost Carrier Threat • Emotiv Systems, Inc.: It’s the Thoughts that Count • Is Yoox’s Strategy a Little Farfetched? • Lufa Farms • Time Out: A New Global Strategy to Bring Back Profit
  • 15.
  • 16. Reflections on Teaching EBMgt • Challenges • Lack of student engagement (especially undergrad) • Lack of research methods knowledge • “Pull” approach • Systematic review skills; PICOC • Superficial application of EBMgt principles • “No time” to apply in the workplace • Acceptance of peers/co-workers • Evidence for EBMgt? • Successes • Understanding levels of evidence • EMBA exit surveys and alumni testimonials • Reputation in the local community
  • 17. Thank You! R. Blake Jelley, Ph.D., CPHR UPEI Faculty of Business bjelley@upei.ca Tina Saksida, Ph.D. UPEI Faculty of Business tsaksida@upei.ca
  • 18. References Barends, E. (2012). The 5-step pull approach. In E. Barends, D. M. Rousseau, W. R. Carroll, & R. B. Jelley, Evidence-Based Management: Three New Approaches to Teaching the Practice of Management. Professional Development Workshop at the Annual Conference of the Academy of Management. Boston, MA. Barends, E., Rousseau, D. M., & Briner, R. B. (2017a). CEBMa guideline for critically appraised topics in management and organizations (version 1.0). Amsterdam: Center for Evidence- Based Management. Barends, E., Rousseau, D. M., & Briner, R. B. (2017b). CEBMa guideline for rapid evidence assessments in management and organizations (version 1.0). Amsterdam: Center for Evidence-Based Management. Dietz, J., Antonakis, J., Hoffrage, U., Krings, F., Marewski, J. N., & Zehnder, C. (2014). Teaching evidence-based management with a focus on producing local evidence. Academy of Management Learning & Education, 13, 397-414. Gamble, E. N., & Jelley, R. B. (2014). The case for competition: Learning about evidence- based management through case competition. Academy of Management Learning & Education, 13, 433-445. Goodman, J.S., & O’Brien, J. (2012). Teaching and learning using evidence-based principles. In D. M. Rousseau (Ed.), The Oxford Handbook of Evidence-Based Management (pp. 309- 336). New York, NY: Oxford University Press.
  • 19. References (cont.) Jelley, R. B., & Carroll, W. R. (2012). Teaching EBMgt: The “push” approach. In E. Barends, D. M. Rousseau, W. R. Carroll, & R. B. Jelley, Evidence-Based Management: Three New Approaches to Teaching the Practice of Management. Professional Development Workshop at the Annual Conference of the Academy of Management. Boston, MA. Jelley, R. B., & Carroll, W. R., & Rousseau, D. M. (2012). Reflections on teaching evidence- based management. In D. M. Rousseau (Ed.), The Oxford Handbook of Evidence-Based Management (pp. 337-355). New York, NY: Oxford University Press. Rousseau, D. M. (2006). Is there such a thing as “evidence-based management”? Academy of Management Review, 31(2), 256-269. Rubin, R. S., & Dierdorff, E. C. (2009). How relevant is the MBA? Assessing the alignment of required curricula and required managerial competencies. Academy of Management Learning & Education, 8(2), 208-224. Saksida, T., & Jelley, R. B. (2018). A decade of teaching evidence-based management: Initiatives and future directions. Workplace Review, April, 103-120. Zehnder, C., & Dietz, J. (2013). Rocket cycles: Does money make messengers pedal faster? – Part A. Unpublished case study, Faculty of Business and Economics, University of Lausanne. Used with permission. [See also Dietz et al. (2014) AMLE.]