RSolutions Products Deck 2020

Your Requirement, Our Commitment

RSolutions started off as an IT Solutions provider in Bangalore, India, in January
1999, in a modest way, and has grown steadily since then foraying into various
domains like Custom Software Development, E-Commerce, Customer Relationship
Management, Multimedia, Portals and Web-applications Development.
We Deliver Niche Solutions
About RSolutions

RSolutions was established by Badal Raja, having a prior experience of working
with Technology companies. The company was created with the objective of
providing optimized and cost-effective IT solutions, and committed to putting a
smile on our customers' faces. That's why our brand's mission statement reads as:
Your Requirement Our Commitment. Our long-term vision is to bridge the gap
between Technology capabilities and User experience.
RSolutions has been increasingly working with the latest and leading-edge
technologies. This has been instrumental in the company evolving from a provider
of packaged solutions for SMEs, to developing solutions for high-technology
companies and new market segments. Some of them being: distribution, business
automation, and B2B, B2C e-Commerce. Having implemented more than 1200
projects since its inception, RSolutions is poised for growth into newer horizons and
ensuring premium services to its growing list of clients.
About RSolutions

Technology solutions that we devise, services
that we offer and the products we build are
closely aligned with the emerging
needs of the industry.

 Integrated HR Suite of Applications (eHR Suite)
 HR Intranet Solution (eHRIntranet)
 Learning Management Solution (eLearning)
 Claim Processing Solution (eClaims)
 Outstation & Overseas Travel Management (eTravel)
 Local Conveyance Management Solution (eConveyance)
 Performance Appraisal Management Solution (eAppraisal)
 Internal Requests Management Solution (eRequisition)
 Meeting Room Reservation Solution (eMRR)
 Helpdesk Management Solution (eHelpdesk)
 Asset Management Solution (eAsset)
 Document Management Solution (eDMS)
 Sales Automation Solution (eSAS & eMIS)
 Finance Management Solution (eFinance)
 Employee Self Service Management Solution (eESS)
 Library Management Solution (eLibrary)
 Internal Recruitment Management Solution (eRecruitment)
 Exit Process Management Solution (eExit)

 Extranet Management Solution (eExtranet)
 Order Management Solution (eOMS)
 Content Management Solution (eCMS)
 Car Web Showroom Management Solution (eShowroom)
 School Management Solution (eSchool)
 Clinic Management Solution (eClinic)
 Customer Relationship Management Solution (eCRM)
 Car Service Tracking Solution (eService)
 Online Magazine Management Solution (eMagazine)
 MRP Solution (eBizPro)
 Property Management Solution (ePMS)
 Shopping Portal Solution (eShopping)
 Feedback Management Solution (eFeedback)
 Item Code Creation Management Solution (eProducts)
 Warranty Tracking Solution (eWarranty)
 Property Portal Solution (eProperty)
 Apartment Management Solution (eApartment)
 eTools (Productive Tools for Various Industries)

Integrated HR Suite of Applications (eHR Suite)
eHR Suite delivered electronically, allows employees
to perform traditional ‘HR tasks’ on their own, at any
time, from their browser. The basic scope of
transactions of our eHR covers personnel processes
such as the maintenance of personal data,
registration for training courses, the booking of travel
and accommodation, time administration and the
submission of expenses.
However as a complete HR Solution, our eHR offers reduced costs, increased
productivity of staff and their managers, more access to information and control
for employees, and the opportunity to provide ‘value added’ HR.
One Packed Application to all your
Organization needs.

Integrated HR Suite of Applications (eHR Suite)
e-HR Suite is an
Integrated Suite of 14
products required for an
organization.
 eRecruitment (Internal Recruitment)
 eTravel (Outstation & Overseas Travel Management)
 eConveyance (Local Conveyance Management)
 eAppraisal (Performance Appraisal)
 eLeave (Leave Management)
 eLearning (Online Learning Management)
 eAsset (Asset Management)
 eDMS (Document Management)
 eHelpdesk (Helpdesk Management)
 eRequisition (Internal Requests Management)
 eESS (Employee Self Service)
 eExit Process (Ext Process)
 eHRIntranet (HR Intranet)
 eLibrary (Library Management)
 eMRR (Meeting Room Reservation)

HR Intranet Solution (eHRIntranet)
 The Intelligent Intranet
 Transform how your business
communicates
 Build a more informed and productive
workplace Engage your employees
 An intranet that understands your
business
eHR Intranet , help our customers create maximum value from the intelligence
that sits within their organization. Intelligence that’s locked away: in people’s
minds, in email inboxes, deep in servers, or somewhere in the cloud.

We achieve this by offering an intranet software that’s intelligent. Software that
understands their business. That’s why our customers often liken their intranet to
a member of the team: one that pretty much knows everything about anything in
the business.
 Corporate Info (This section of
information will be Static and everybody
can access it.) No password will be required
to view this information.
 About Company
 Mission, Vision & Values
 Divisions and Departments.
 Locations.
 Services and Products
(Static Contents).
 Organization Structure.
 Infrastructure.
 Contacts and Telephones.
 Business Associates and Partners.
 Featured Links.
App Features

 This includes defining company structure‚ and other information that serves as
the backbone for the rest of the system. By defining user rights, security issues are
taken care of through this module as well. There will be three types of login
 Administrator
 Management
 Employee
 They will be allowed to check information based on their type and level of
access provided
Admin Module
This section of information will be Static and can be accessed by everybody. This
section deals with company policies on various functions, entitlements, by laws
and training manuals. No password will be required to view this information.
Policies & Manuals

 HR Policies
 By laws
 Travel Policies
 IT Policies
Features
 ISO Policies
 Quality & Training Manual
 Standard Operating
Procedures and Processes
 Checklists and Travel Tips
 Other Internal Policies
 Achievements.
 Photo Gallery.
 Family Related
Announcements (Dynamic)

 Best Practices.
 Knowledge Sharing.
 News & Events.
 Message from Management (with
or without video.
 Awards & Recognitions.
 Employee Phone Directory
(Dynamic).
 Yellow Pages (Dynamic).
 Opinion Polls (Dynamic).
 Though for the Day / Quote
(Dynamic
Additional Useful Features
 Announcements.
 Trainings & Seminars (Dynamic).
 New Employees (Dynamic).
 Meetings (Dynamic).
 Birthdays (Dynamic).
 World Time Zones.
 Feedback and Suggestions.
 Company Sitemap.
 Voice of Customer (Dynamic).

 Applications is a powerful tool that
provides the company the ability to
smoothly manage various events and
activities
 Leave Management (Dynamic)
 Meeting Room Reservation (Dynamic).
 Training and Seminars (Dynamic).
 Travel/Trip Expense (Dynamic).
 Local Conveyance Booking System
(Dynamic).
 Helpdesk (Dynamic).
 Library Management (Dynamic).
 Holiday List (Dynamic).
Applications
 This is an employee database module.
This database is dynamic and can be
utilized by other modules‚ thus
eliminating errors and increasing
efficiencies and avoiding duplicate data
 Personal Details.
 Profile Picture.
 Contact Details.
 Dependents.
 Immigration Details.
 Job Information.
 Salary Information.
 Qualifications.
Personal Information Module

 Training Courses.
 Leave Summary.
 Leave List (Applied, Approved,
Rejected or Cancelled leave).
 This module contains various forms
and requisitions used both internally and
externally by a company
 Stationery Request Form.
 Travel Request Form.
 Foreign Travel Approval Form.
 Company Lease Agreement Form.
 Invention Disclosure Form.
 Timesheet.
 Other Internal Forms.
Useful Templates
(Links to PDF/XLS/DOC files)

Learning Management Solutions (eLearning)
A Learning Management System (LMS) is a
software application for the administration,
documentation, tracking, reporting and
delivery of education courses or training
programs. Already a nearly billion - dollar
industry, A Learning Management System
(LMS) is a software application for the
administration, documentation, tracking, reporting and delivery of education
courses or training programs. Already a nearly billion - dollar industry, LMS
products and software allow any organization to develop electronic coursework,
deliver it with unprecedented reach and flexibility, and manage its continued use
over time. Its impact has been felt mostly outside of traditional education
institutions, though the same technological and market forces are dramatically
changing today’s classroom as well.

 Centralize and automate administration.
 Author and deliver learning content rapidly.
 Consolidate training initiatives on a scalable web - based platform, most often
allowing remote participation by the instructor.
 Support portability and standards.
 Personalize content and enable knowledge reuse.
 Creation and publication of course calendars.
 Interaction between and among students/trainees, such as instant messaging,
email, and discussion forums.
 Methods of assessment and testing.

Some additional features of our eLearning :
 Our eLearning performs content delivery, administrative tasks, such as
reporting to instructors, HR and other ERP systems and is also used to create
course content.
 Our eLearning is a multi - user environment where user may create, store,
reuse, manage, and deliver digital learning content from a central object
repository. It provides authors, instructional designers, and subject matter
experts to create and re - use e - learning content and reduce duplicated
development efforts.
 Our eLearning manages creating, editing, storing and delivering e - learning
content. The objects stored in the centralized repository can be made available to
course developers and content experts throughout an organization for potential
reuse and repurpose.

Some additional features of
our eLearning :
 Our eLearning has tools to deliver
and manage instructor - led
synchronous and asynchronous online
training. It provides tools for
authoring and reusing or re -
purposing content as well as virtual
spaces for student interaction (such as
discussion forums, live chat rooms and
live web - conferences).
 Our eLearning can be used as a standalone application for learning initiatives
that require rapid development and distribution of learning content.

The Benefits of our eLearning
 Simple, Flexible Logistics.
 Instant Results and Feedback.
 Better Retention.
 Greater Access to Expertise.
 The Most Up - to - Date Content at
Much Lower Cost.
 A Better Fit for 21st - Century
Businesses.
Online Training and Certification
System
 Online Training Calendar
 Online, Offline and Refresher
Training Configuration
 Online Self and Trainer Learning
 Online Tests and Results
 Online Certification and Evaluation

Claim Processing Solution (eClaims)
Forget inefficient spreadsheet reporting and lengthy calculations for tedious
benefits and claims management. eClaims module streamlines centralized HR
management by automating accounting processes, limits and policy tracking of
complex benefits, and eliminating intensive expense management. Our web-based
module sets up rapidly and integrates with other modules such as the ERP-
friendly Payroll module, to ensure ultra efficient submission, tracking, processing,
approval and management of various claims reports.
Expense management is no longer an auditing nightmare. The slick dashboard of
the Benefits and eClaims module incorporates innovative features to
accommodate user-defined, configurable and in-policy claims reporting. Automate
eligibility monitoring by implementing multiple controls, tracking employee
expenses in real-time and eliminate costly policy breaches.

For employees, our module easily captures
expense-related information, simplifying
claims requests and approval processes, and
accurately reimbursing entitlements. Our
comprehensive module also retrieves
individual claims history and balance
efficiently, keeping employees satisfied and
up-to-date with efficient retrieval of
individual claims history and balance.
The smart and powerful features of the eClaims module support in-trend
industry policies which HR managers can enforce in a matter of minutes.

Key features of eClaims are
 Employee Master Maintenance with User and User Right Creation
 HR Automation Process
 Tour Planning, Approval Workflow, Post Tour Activities Reporting, Expense
Claim Processing and Reporting Services
 Employee Other Claims with Approval Workflow, Monitoring and Reporting
Services (Other Claims included are Toll, Parking/Transponder, Entertainment,
Present & Gift, Staff Refreshment. Separate forms for each of these with individual
workflows can be incorporated.)
 Telephone & Petrol Reimbursement with Approval Workflow, Monitoring and
Reporting Services
 Dashboard to be provided to check all information at once.

Outstation & Overseas Travel Management (eTravel)
RSolutions eTravel delivers a robust travel solution to its customers and makes
sure that the needs of the customer are satisfied and is delivering a planned,
strategic, e- travel solution that caters to all the customers’ needs within one
platform. RSolutions eTravel Management is a one stop solution for all transport /
travel related requirements be that reimbursement, booking cabs, checking
availability, etc. It integrates and streamlines transportation planning, execution,
payment, and business process automation in a single application.
You can view and manage the entire travel under these heads:
 Travel/Trip Expense (Dynamic)
 Petrol Reimbursement (Dynamic)
 Local Conveyance Booking System (Dynamic)

Outstation & Overseas Travel Management (eTravel)
Travel/Trip Expense – Travel / Trip Expense management allows employees to
plan their trips, get approvals and after travel, claim their expenses using a good
workflow solution.
Solutions comprises of Pre & Post Travel modules to enable better control of
Travel requests and utilization of organizational funds. Key features are
 Trip & Ticket Booking Request & Processing
 Advances Request
 Expense Filling and Submission and Approval
 Release of Travel Expenses
 Reporting
Petrol Reimbursement – Allow employees to fill their daily petrol expenses
based on their daily call report and also based on their eligibility.
 Daily Call Report Filling
 Setup of Eligibility within system
 Entering of Petrol Expenses
Based on Eligibility
 Workflow
 Release of
Expenses
 Reporting

Local Conveyance Management Solutions (eConveyance)
Local Conveyance Booking System – This section of eTravel mainly deals with Cab
booking request and management of requests within the organization.
Key features are
 Requests & Approval
 Cab allocation and booking
 Trip Sheet
 Usage & Billing
 Allocation of Billing to Business Units
 Tracking and Reporting Services

Performance Appraisal Management Solution (eAppraisal)
RSolutions eAppraisal helps organizations recognize the right talent and
acknowledge their efforts in the right way so as to bring harmony in the system
and increase employee performance in the right way.
With this facility at your finger-tips, the organizations can now ensure their
employees get continuous feedback, direction and training they need to be
engaged in performing high. Every member of your workforce gets to better
understand what’s expected of them, see how they are helping the organization
succeed, make their contributions more visible, and take charge of their own
career development. This also makes managers tackle these previously dreaded
responsibilities with ease.
Increase Employee PERFORMANCE
Increase PRODUCTIVITY

Performance Appraisal Management Solution (eAppraisal)
Key features are
 Employee Master Maintenance with User Right Creation
 Yearly Performance Appraisal of Employees (Staff & Managers) with Approval
Workflow and Monitoring
 Reporting Services
 Dashboard to be provided to check all the information at once.
Benefits
 Recognize the right talent.
 Acknowledge their efforts.
 Bring harmony in the system.
 Increase employee performance.

Internal Requests Management Solution (eRequisition)
RSolutions eRequisition offers you software solution to manage all request
generated in the organization by various employees distributed geographically, for
effective servicing of those requests.
Request management system allows you to keep track of all requests that come
into your system.
Requests can be submitted via customizable web forms provided. You can
associate these custom fields to single or multiple categories and; use these fields
to manage additional information.
It is an easy-to-use tool that helps you:
 Any kind of request can be configured easily within the software
 Manage requests with detailed traceability
 Improve collaboration for geographically distributed teams
 Capture and analyze requirements
 Increase productivity
 Align business goals and objectives with deliverables

Meeting Room Reservation Solution (eMRR)
There’s nothing more frustrating than showing up for a meeting only to discover
someone else is already using the room you thought was available. Next time,
don’t get left out in the cold. The RSolutions eMRR comes with an automotive way
to organize and manage the scheduling of conference rooms, meeting rooms, and
office spaces with a vast amount of scheduling options for multiple locations
within the company. This makes the scheduling easy & convenient. Your
management can generate reports to analyse activities, allocate departmental
costs and prepare reports accordingly.
Features
 Instant booking of meeting rooms.
 Maximize the utilization of corporate assets.
 Eliminate reservation confusion.
 Simplify the allocation and administration.

Meeting Room Reservation Solution (eMRR)
Benefits
 Instant booking of meeting rooms, conference rooms, studios, and other
facilities anytime anywhere.
 Allows self-service booking by all staff or/and clients to help reduce
administration overhead and costs.
 Reservation visuals for checking and booking reservations, which removes the
potential for scheduling conflicts.
 Create one-time or recurring reservations for quick, time friendly scheduling.
Maximize the utilization of corporate assets and services, including meetings
rooms, catering services, and equipment.
 Eliminate reservation confusion and double bookings.
 Simplify the allocation and administration of shared resources.
 The entire software has proved to be cost-effective and gives greater returns in
terms of optimal utilization of office space and assets.

Helpdesk Management Solution (eHelpdesk)
Experience best-in-class support ticketing
With a robust yet easy-to-use ticket management system, you can now categorize,
prioritize and assign every query coming in from multiple support channels at ease,
allowing you to deliver the support experience of a lifetime.
Key features of eHelpdesk are
 Employee & Customer Maintenance with
User Right Creation
 Support Ticket capturing and processing with
Escalation
 Performance Monitoring and Reporting Tool

Asset Management Solution (eAsset)
RSolutions’ eAsset is a web-based asset management system that helps you manage
and monitor your organization's office assets from "cradle to grave". Every
employee can view the list of assets they own (e.g. PC, mobile phone), transfer these
assets and perform an online stocktaking.
We understand that the key pain points in implementing an asset management
software solution are the accuracy and completeness of data in the asset registry
and the ease of producing relevant reports. Thus we have made our software
solutions easy to import data, easy to integrate with other systems, and easy to
customize reports. Asset Management Solutions help businesses and government
agencies manage their business operations more efficiently and achieve better
financial results.

Asset Management Solution (eAsset)
Achieve physical and fiscal
visibility to your assets
Features
 Web-based asset management system.
 Asset Request from employees
 Purchase Order to vendor
 Asset Receipt
 Asset Allocation
 Asset Movement
 Asset Written-Off
 Accuracy and completeness of data in
the asset registry.
 Easy to customize reports.
Benefits of using RSolutions eAsset:
 Reduce costs by preventing buying of
excess equipment or replacing lost
equipment.
 Improve operational efficiency by
having visibility to your enterprise
equipment and assets, all the time.
 Reduce enterprise risks by meeting
reporting requirements from
government, contracting organizations,
and grant administrators.

Document Management Solution (eDMS)
Imagine yourself surrounded by a heap of
documents and files.
Probably most of us have seen this in
Government offices such as the local
Municipal Corporation. In fact, the situation is
not very different in several corporate
organizations.
What you need is a Document Management System that helps you manage vast
amounts of paperwork so that you meet your business goals smoothly. You have
two options here: a paper - based system and an electronic document
management system.

Features
 Reduced Storage.
 Flexible Retrieval.
 Flexible Indexing.
 Improved, faster and more flexible
search.
 Reviewing and approving documents
prior to release.
 Reviews and approvals.
 Ensuring changes and revisions are
clearly identified.
The basic features of our eDMS are:
 Reviewing and approving documents
prior to release.
 Reviews and approvals
 Ensuring that relevant versions of
applicable documents are available at
their "points of use".
 Ensuring that documents remain legible
and identifiable.
 Preventing “unintended” use of obsolete
documents.
 The primary concept behind our eDMS
is that it can act as a standalone system,
performing all the tasks necessary to
manage the electronic documents of an
enterprise.

Tangible benefits of our eDMS:
 Reduced Storage.
 Flexible Retrieval.
 Flexible Indexing.
 Improved, faster and more flexible
search.
 Controlled & Improved Document
distribution.
 Improved Security.
 No Lost Files.
 Digital Archiving.
 Improved Cash Flow.
Other Benefits:
 Improved Internal Operations.
 Competitive Edge.
 Improved customer service and
satisfaction.
 Preserve Intellectual Capital -
Organizational Knowledge.

Sales Automation Solution (eSAS & eMIS)
To cope with the growth in market space, clients today have expanded the sales
team in recent years. Today, every organization needs an advanced Sales Force
Automation System to handle all related requirements including, sales enquiry,
contact management, policy information and generation, agency ordering, sales
cases monitoring, sales training management..etc.
And the system needs to be run on multiple
devices: desktop, laptop, tablet, etc. so as to
fulfil the actual needs of the employees. The
data is shared across the management, but
agents, as individual business entity, shall be
allowed to access restricted information, so
data access control and security are also
major considerations in the system design.

Key Features
 Data Bank of all Customers with Customer & Contact Management Tool
 Employee Master Maintenance with User Rights Creation
 Products/Services Master Maintenance
 Pre-Sales Processes
 Yearly Budgets (To be decided for both Air & Ocean Imports and
Exports)
 Minutes of Meeting
 MTSS Air (Export & Import)
 MTSS Ocean (Export – LCL/FCL & Import – LCL/FCL)
 Sales Forecast
 Weekly Sales Call Plan
 Weekly Sales Plan
 Target Customer List
 Daily Call Report

Key Features
 Sales Processes
 Inquiries capturing and processing
 Quotation Generation
 Customer Order Capturing (Basic
info capturing)
 Post-Sales Processes
 Sales Staff Performance
 Weekly Branch Performance
 Performance Monitoring and
Reporting Tool
Handle the complete sales process within the
organization
Features
 Clear sales case tracking.
 Automated data presentation.
 Customer enquiry system.
 Created to computerize manual
operations in clinics.
 Company library.
 Auto-ordering system.

Benefits of using RSolutions eSAS
 Clear sales case tracking and performance monitoring improve sales forecasts
accuracy
 Automated data presentation greatly increases the agents’ efficiency of work
and create better image to customer
 Auto-ordering system enhances the communication between agent and the
company, also increases work efficiency in order processing
 Customer enquiry system provides direct information for customer access
which greatly increases customer satisfaction and services levels
 Company library provides agents with handy access to required resources
which not only increase their ease of work but also presents a good image of the
company.

Finance Management Solution (eFinance)
Key Features
RSolutions eFinance Tool is basically designed for Logistics Companies. Many
aspects of finance related matters are considered and automated within this tool.
 GST Vendor Registration
 Vendor Registration & Approval
 Soft Copy Cost Sheet Integration
 Hard Copy Cost Sheet Integration
 Payment Requisition
 Petty Cash Management
 Linear Portal
 Auto Syncing of Data within Cost Sheet –
Payment Requisition – Vendor – Petty Cash

Employee Self Service Management Solution (eESS)
Over the past few years, companies have begun
to recognize the benefits of ESS for
accomplishing routine tasks. Web-based ESS
installations gained momentum in large
organizations throughout the late 1990s as
companies sought to reduce costs and improve
service to employees, according to a white
paper from Best Software, Inc.. With the
growing usage of IT, it has become very
important that our processes are on par with
the growing speed and ever-changing demands
of information technology.

Employee Self Service Management Solution (eESS)
Employee Self-Service provides employees the ability to view and perform
relevant information & tasks such as;
 Updating personal Information (Personal, Education, Family, Work & Others)
 View leave quota
 Submit personal leave applications, view approval and calendar
 Submit time sheets
 Perform daily Punch in/out
 And many more features that are accessible based on user privileges

Library Management Solution (eLibrary)
The library management system (eLibrary)
provides the core functionality for running a
library including acquisitions, cataloging, and
circulation functions. Supporting the eLibrary
requires managing all of these different
software components. Advancements in
software technologies and, especially, Internet
technologies have created more sophisticated
systems, and more demanding users.
Therefore, the people managing library software systems also need to be more
savvy. When properly administered, these complex and robust systems provide
libraries opportunities to creatively mash-up solutions that greatly improve the
experience for the client as well as staff.

Library Management Solution (eLibrary)
Key Features
 Cost savings.
 Improved resource-sharing
opportunities.
 Providing a higher quality system
staff.
 Better bibliographic control.
 Streamlining library workflows.
The key benefits of sharing a library
system in the context of today’s
technological environment. The
benefits include:
 Cost savings,
 Improved resource-sharing
opportunities,
 Providing a higher quality system
staff,
 Better bibliographic control,
 Streamlining library workflows,
 Optimizing the client experience,
 Eliminating routing slips and pre-
sorting,
 Adding value to the franchise

Internal Recruitment Management Solution (eRecruitment)
eRecruitment Tools help organization in their
internal recruitment process.

Exit Process Management Solution (eExit)
eExit Tools help organization in their internal
Exit processes for employees.

Extranet Management Solution (eExtranet)
RSolutions eExtranet Tool is a bundle of solutions that help you connect with your
business partners. It helps in establishing complete transparency between
company and business partners. The solution comprises of over 100+ features.
Key Features
 Complete Employees, Business
Partners, Technicians and other users
integrated in the same platform.
Detailed information can be captured.
 Configuration of company hierarchy
(Region, CRC, BP Location, etc.)
 Complete Products Integration
 Online Circulars and other
documents circulation
 Online Learning & Evaluation Tool
for Employees, Partners and
Technicians
 Critical Spares Ordering System
 Online CHAT Integration
 Feedback Solution
 Service & AMC Tracking
 BP Helpdesk with Escalation &
Reporting Services
 Many more such features

Order Management Solution (eOMS)
RSolutions eOMS allows users to effectively manage the entire cycle of information
flow from the moment the order receipt to payment (Order to Cash) is released. It
helps organizations to manage creation of order from partners, customers and
internal departments. Functions of order management allows promptly manage
and control the process of selling, purchasing, internal transfers, returns, shipping,
payment and various other processes around relationships with customers.
Implementation of the system enables improving the efficiency of the vendor’s
business through complete control over sales, automation of order formation by
firms- buyers, reducing the cost of order fulfilment, improving service quality of
firms-buyers. The system supports the entire cycle of the supply chain and
integrates with solutions for warehouse and transport management, which allows
monitoring the status of order fulfilment and optimizing the level of warehouse
remnants at all levels of the supply chain.

Key Features
 Improve Sales Visibility.
 Increase Customer Satisfaction.
 Blanket sales agreements.
 Forecast sales volume
 Optimize the stock of your ready goods

Benefits of using RSolutions eOMS:
 Improved Sales Visibility to provide visibility of demand.
 Sale agents have access to accurate and complete information via a single
repository housing all relevant sales transactions.
 Increase Customer Satisfaction and& Expand the base of your clients.
 Customers are empowered through self-service status tracking functionality,
accessible on the Internet.
 Expedite Sales Cycles & reduce commercial cost of each transaction.
 Blanket sales agreements associate customer orders (releases) with pre-
negotiated terms and volume commitments.
 Help optimize and ease the processes of search, comparison and selecting
products, for your customers
 Forecast sales volume and optimize the stock of your ready goods.

Content Management Solution (eCMS)
RSolutions eCMS is a software solution that
provides website authoring, collaboration, and
administration tools designed to allow users
with little knowledge of web programming
languages or mark-up languages to create and
manage website content with relative ease.
Web Content Management System (eCMS) is a
necessity when maintaining a corporate
website or intranet.
The key feature of RSolutions eCMS is that using the tool, many sub-sites can be
created for a single website and data for each can be managed effectively and
efficiently.

Key Features
 Software system that provides website authoring.
 CMS is necessary when maintaining a corporate website or intranet.
 Increase flexibility of site.
 Support marketing.
 Streamline information updates.
 Support sales.

Business-specific objectives
 Beyond the general CMS objectives
outlined above, there will be a number of
very specific objectives that relate
directly to your business. We Identify
these and ensure our CMS matches the
unique nature of your business.
Business Objectives
 Increase flexibility of site.
 Improve information accuracy.
 Support marketing.
 Support sales.
 Increase website audience.
 Improve staff efficiency.
 Reduce duplication of information.
 Improve customer experience.
 Streamline information updates.
 Support website growth.
 Improve publishing process.
 Improve business responsiveness.
 Capture business knowledge.
 Reduce customer support costs.
 Reduce website maintenance costs.
 Reduce publishing cost.

Car Web Showroom Management Solution (eShowroom)
People don't just walk up to a dealership and pick out a
new car. They ask questions and do their research - often
online - before ever getting to the dealership. We look at
how that is done to help car marketers their message in
front of the right people at the right time.
It's approximately two to three months before a shopper gets behind the wheel
for a test drive. To prepare for the years ahead, automotive companies need to
assess how well they are prepared to respond to the opportunities and
challenges they present. In a turbulent business environment, to sustain growth
and market share, companies need to understand how to satisfy customers in
order to establishing long term client relationships.
How has internet changed the retail auto The changes go far beyond the addition
of new electronic communications mediums.

When we look at car buying behavior today, we realize that customers no longer
rely on sales people at car dealerships for information. Thanks to the internet,
when customers walk into a showroom, they have all the information they need
to make a purchase decision. Thanks to information online from company and
dealer websites, expert reviews, comparisons, blogs, forums and social networks.
In the showroom customers merely validate their perceptions and decide after
test driving the cars they have shortlisted.
Dealers invest huge amounts on real estate and people to acquire and retain
customers. Unfortunately the dealer infrastructure does not focus on customer
behavior but merely reinforces old way of doing business where the dealer held
all the information and could influence customers.

The Challenge:
How to acquire customers in a low cost manner without the customer having to
come to the showroom?
eShowroom is designed to bridge the gap between customer needs and dealer
offering. It allows customers to get all the information they need to form a
purchase decision on a single web-based platform. Instead of searching the web
for reviews, comparisons, videos from experts and customers, the web
showroom aggregates all of these on a single site. This experience is then
enhanced by allowing the customer to actually choose a product, augment it with
accessories, request a quote and ask for a test drive from his home. If the
prospective buyer feels the need to talk to a sales-person to get a query
answered or strike a better deal, he/she can communicate via phone or video
chat on the web-showroom of the dealer.

Essentially eShowroom gives the customer the power to do everything that he
could in a car showroom right from a single screen in his home or office. There is
no reason for him to ever visit the showroom.
eShowroom experience doesn’t end there. It offers access to the entire range of
services the dealer offers. Customers can also book a service online and have
their car picked up and dropped back home, they have full access to all spare
parts, can check service history and even track the progress of their car
servicing. Apart from that they can also renew car insurance, extend warranty
and even trade-in their old car.

Key Features
 Product Information
 Sales Enquiry
 Book a Test Drive
 Accessories Request
 EMI Calculator
 Reviews
 Comparisons
 Videos
 Insurance Renewal
 Warranty Extension
 Maintenance Tips
 Car Care
 Service Booking
 Service Parts Cost
 Service History Request
 Live Chat
 And many more

School Management Solution (eSchool)
A Web Based Interactive Application
for Students, Teachers, Parents and
Admin
The RSolutions eSchool is an advanced web-based solution, offering high flexibility
and efficient management of academic data. This application platform provides a
right communication link between teachers, parents and students so that a good
feedback system and a knowledge-rich environment can be created, which in-turn
will add zing to the existing education system. The most interesting feature of this
software is that it creates a seamless networked campus and paperless
administration.

Today, technology is being used extensively to revolutionize school management
and streamline education-related processes. Our eSchool is a step ahead in
providing an online interactive portal to enhance the efficiency of school
administration and improve resource utilization, thus raising the standards of
school administration, worldwide.
eSchool is a complete, end-to-end school management software. It includes the
following:
 Student Management – Students detail, attendance, marks and others
 Exam Management
 Library Management
 Employee Management & More
We believe that each school is unique in its own way; and thus customize our
application for each school based on their unique requirements.

Benefits of using RSolutions eSchool:
 Improved Communication: This e-School
Software is designed for better interaction
between students, teachers, parents and
management.
 Data Availability: Being truly web-based, the
school data can be accessed from anywhere in
the world, anytime.
 Any number of schools can be configured
under one roof with single-point administration
 High Security: Safe storage & transfer of
school data as the data is restricted by various
access permissions.

Clinic Management Solution (eClinic)
eClinic, Clinical Management Solution is created to computerize manual operations
in clinics. The primary purpose is to digitize patient records so as to make data
retrieval easy and efficient. Being in the digital form, patient data can be
conveniently shared and accessed by multiple simultaneous users at different
locations, resulting in smoother clinical operations and collaboration among
clinicians. It also means that patient data can be easily backed up, and be protected
for confidentiality and from tampering through access control. In addition, clinical
tasks involving panel billing, inventory management and accounting are all made
easy, and to some extent - automated.
Economically, clinics benefit from constant cost savings as a result of increased
productivity and overall efficiency. Essentially, everyone in the clinic benefits from
eClinic – doctor, nurse, administrator and the clinic’s owner – which makes their
lives easy and removes unnecessary human errors from their daily activities.

Clinic Management Solution (eClinic)
Key features are
 Online solution can be configured for any number of clinics
 Complete management of patient records and history
 Online Booking of Doctor’s appointment
 Tracking of doctors consultation and prescription of medicines
 Usage of facilities available in clinics
 Medicines billing
 Many other interesting features

Customer Relationship Management Solution (eCRM)
Companies today can save a lot of time
and money by allowing customers to
resolve many issues themselves. The
solution includes the web based customer
support component, which gives
customers and partners the ability to
query a knowledgebase of common
problems. Using a standard Web browser,
customers can get the help they need
during and after business hours.
eCRM is an enterprise using IT to integrate internal organization resources &
external marketing strategies to understand & fulfil their customer needs. It can
effectively managing differentiated relationships with all customers and
communicate with them on an individual basis.

Our eCRM system provides a single repository of customer needs quickly and
efficiently at all potential contact points eliminating customer frustration and
downtime. As we believe that every industry has its own way of building customers,
we provide a fully customized software which may include search engines, live help,
e-mail management and multi-lingual support based on the client requirement.
eCRM is an essential tool for any organization’s high performance and depends on
worker’s effectiveness more than their efficiency. By doing so, companies can engage
their customer in an ongoing knowledge exchange. eCRM tool helps customers
upload their orders, monitor progress, status of delivery and dispatches. The
alignment of every function in the organization is mandated.
To conclude, it can support a seamless customer experience and maximize customer
satisfaction, customer loyalty and revenue.
Help you improve responsiveness to
customer needs

Features and Benefits
 Gather and combine customer information into a
unified picture.
 Respond quickly and accurately.
 Build customer loyalty.
 Improve quality of service while reducing cost.

Car Service Tracking Solution (eService)
Key features are
 Maintaining Customer Database
 Bulk Update of Master Data
 Service Booking & Tracking
 Service Mail to Customer
 Track Service History
 Track Call History
This online application helps the user book his/her car service from the comfort
of the home and track the status. Once the service is completed, the service centre
can upload the cost along with the bill.

Online Magazine Management Solution (eMagazine)
eMagazine Online Solution from RSolutions allows any magazine to be converted
to an Online Magazine with various interesting features.
Key features are
 Complete Magazine Section that can
be updated on a monthly or bi-monthly
basis
 Can be linked to Payment Gateway
and the Complete Magazine would be
available online after Registering for the
Magazine Online. (Fees will be charged.)
 AD area on all it’s pages. This would
be used for Revenue Generation.
 An Online Directory for the benefit of
Customers. (Will act as one stop for all.)

Online Magazine Management Solution (eMagazine)
Key features are
 Help SMEs have an online presence or SEPERATELY provide a link to the e-
Magazine. With this, the customer will also be listed in our Online Directory.
 e-Magazine solution can also have an online portal with everything related to
Construction can be bought or sold. (This can act as a bidding zone, deal zone,
buying zone, renting zone, and more.)
 Students Corner section will be elaborated and lot of contents would be provided
to students either free or charged at a low cost or on subscription basis. To help
students, we can provide CHAT, PODCAST, BLOGS and Video on Demand and so on.
 A section for people who want to showcase their research papers online.
 Can have a complete Online Certification with online courses and certificates
would be provided. Even students can be recommended for Internship and can be
assisted for placements.

MRP Solution (eBizPro)
RSolutions eBizPro is a highly effective resource planning software. It helps in
utilizing and maintenance of resources that are necessary to produce a complete
product and its variations. This is a prerequisite to profitability for any
manufacturing company and minimizes the pilferage or wastage of resources. It
also helps in planning effective ways of utilizing these resources and scheduling
accurate planning processes. It indicates the re-order level of any product and
helps in replenishing the shortage in time. This tool has been of tremendous use
in the forging industry. MRP is a tool to deal with several problems of this
industry today.
It provides answers for several questions (Viz.):
What items are required?
How many are required?
When are they required? etc...

An MRP system is intended to simultaneously meet three objectives:
 Ensure materials are available for production and products are available for
delivery to customers.
 Maintain the lowest possible material and product levels in store.
 Plan manufacturing activities, delivery schedules and purchasing activities.
Improve Your
Recourse Planning

Benefits of using RSolutions eBizPro:
 Ideal inventory control – so you know when to buy, how much to buy, and,
just as important, what not to buy, in order to minimize your inventory and
ensure that the components you need are available just at the time of
manufacturing, and
 Precise production planning – create a realistic and accurate production
schedule, and releasing work orders in time to make your shipping
commitments.
a. Inquiry Generation
b. Quotation Generation
c. Customer Order
d. Vendor Order
e. Job Order
f. GRN
g. Delivery Note
h. Invoicing
i. Complete Item and BOM Management
j. Full-Fledged MRP Solution

Property Management Solution (ePMS)
Online ePMS is an innovative offering
centred around real estate spaces, thereby
helping new-age corporations operate more
effectively and efficiently; and take
advantage of the latest trends in business
techniques, processes and automation.
Online ePMS platform helps in automating
all information and billing related systems.
Key features of the system are
 Data-Bank of all Customers with Customer & Contact Management Tool
 Employee Master Maintenance
 Projects/Services Master Maintenance
 Customer Inventory Master Maintenance
 User and User Right Creation Master Maintenance

Property Management Solution (ePMS)
Key features of the system are
 Customer Invoice Creation &
Maintenance
 Rent Invoice
 Maintenance Invoice
 IT (Data Management) Invoice
 Service Related Invoice
 Credit Note Creation & Maintenance
 Rent Invoice
 Maintenance Invoice
 IT (Data Management) Invoice
 Service Related Invoice
 Payment Receipts to Customers
 Reports
 Customer Detailed Reports
 Invoice Reports
 Payment Outstanding Reports
 Project-Wise Reports
 Activity Log Report
 User Login / Access Report
 Dash-Board to be provided to check all
the information at once.

Shopping Portal Solution (eShopping)
RSolutions eShopping Tool allows user to configure a complete Shopping Portal
with dynamic features in a short time.
Key features are
 Complete Management of Products – Category & Sub-Category Wise
 Shopping Cart & Order Management
 Best Selling Products, Top Selling Products, New Products, and many more
such classifications.
 Order Tracking
 And more

Feedback Management Solution (eFeedback)
eFeedback Tool from RSolutions can help companies configure and capture
feedback from various sources be it from students, customers, employees, users,
buyers and more.
Key features are
 Complete configuration of Feedback Form
 Capturing of Feedback

Item Code Creation Management Solution (eProducts)
RSolutions eProducts is a complete workflow solution for adding, approving and
managing Items created in BaaN using a user-friendly interface. This tool is
specially designed for Retail Industries that are using BaaN as their ERP and
also as their POS for Retail selling.
Key features are
 Data syncing from BaaN to e-Products
 New Item Creation Request from Departments and Workflow Process
 Syncing the new items to BaaN after approvals

Warranty Tracking Solution (eWarranty)
RSolutions eWarranty Tool helps companies to manage the warranties of
products sold to their customers.
Key features are
 Customer, Supplier & Support Provider Masters
 Receipt of Items from Suppliers
 Sale of Items to Customer with Support Provider Linking
 Sales, Purchase & Warranty Tracking

Property Portal Solution (eProperty)
RSolutions latest product is eProperty. This is a complete solution for Real Estate
Industry. It has all the features of a Real Estate Portal like Buying, Renting or
Leasing of Properties. Many-many interesting features are built in for this
product.

Apartment Management Solutions (eApartment)
RSolutions latest product is eApartment. Apartment management solution
helps to maintain & manage day to day operations of the apartment by the
managing committee of the apartment.
Key features are
 Data Repository of Residents (Owners & Tenants)
 Regular Monthly Maintenance
 Ad Hoc Maintenance
 BWSSB Cost Allocation to Residents
 Payments Management & Report
 Expense Management & Report
 Account Ledger
 Grievance Handling
 Task Responsibility & Allocation
 Regular Newsletter & Others

eTools (Productive Tools for Various Industries)
 Artwork Management Tool
 Customer Repository Tool
 Market Analysis Tool
 Sales Planning Tool
 Promotion Planning Tool
 Project Planning & Review Tool
 Online Calendar Tool
 MG Claims Processing Tool
 AR Management Tool
 PO Management Tool
 Engineering Web Portal Tool
 Online Communication Tool with Mailing Solution
 Website / Portal Management Tool
 And More

Mr. Badal Raja, CEO & MD
Mobile: +91 98440 18630 / 99000 98630 / 9740018201
Email: badalraja@rsolutions-india.com
URL: www.rsolutions-india.com

RSolutions Products Deck 2020

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