TR-069 and the road to the smart home

www.ovum.com
© Copyright Ovum 2015. All rights reserved.
TR-069 and the road to the smart home
Rob Gallagher 
Director of Research 
Media, Entertainment & Consumer 
Ovum | Informa Business Intelligence

‹#›© Copyright Ovum 2015. All rights reserved.
Agenda
▪ TR-069 and the road to the smart home
▪ Rob Gallagher, Director of Research, Media, Entertainment & Consumer, Ovum
▪ TR-069 milestones and future requirements
▪ Kurt Peterhans, CEO, Axiros
▪ Alfeo Pareschi, Chief Strategy Officer, Axiros
▪ Q&A
▪ Rob Gallagher, Director of Research, Media, Entertainment & Consumer, Ovum
▪ Kurt Peterhans, CEO, Axiros
▪ Alfeo Pareschi, Chief Strategy Officer, Axiros
▪ Robin Mersh, CEO, Broadband Forum

About Ovum and “The Future of the Smart Home”
About Ovum About the project
▪ Phase 1 (2012)
▪ The Broadband Forum commissions
Ovum to forecast TR-069 adoption
▪ Phase 2 (2014)
▪ The BBF commissions Ovum to update
its 2012 study
▪ Ovum surveys 250+ industry executives,
including 100+ at service providers
▪ Phase 3 (Fixed Access Summit, 2015)
▪ Ovum publishes selected results in a
white paper sponsored by Axiros
▪ Phase 4 (May 2015)
▪ Ovum, Axiros and BBF host a webinar
diving deeper into the project’s findingsA global research and advisory firm
connecting telecoms, media and IT.
Part of Informa Group.

About the TR-069 CPE WAN Management Protocol
▪ Diagnostics and measuring
performance
▪ Enabling customer self-
install
▪ Enabling customer self-
service
▪ Informing customer service
and troubleshooting
▪ Initial provisioning of
services
▪ Managing and upgrading
firmware
▪ Powering device
configuration portals
▪ Provisioning new services
to existing devices
▪ Supporting third-party CPE
bought by subscribers
▪ Supporting third-party
smart-home devices
▪ Visualizing subscribers’ in-
home networks
TR-069 is a technical specification that defines a common
communication protocol that enables broadband service
providers to remotely configure devices, enable  
end-to-end delivery of new services, and  
then manage and support those  
devices and services.

Response Count
Response Count
100 %
Two out of five SPs confirm adoption of TR-069
Yes
100 %
Note: 111 service providers 
Source: Ovum
Q. Does your organization use the TR-069 protocol to manage devices connected to its
network?

TR-069 is delivering real business benefits today
Q. What benefits has TR-069 brought to your organization?
ved services
enter queries
me-to-market
r satisfaction
performance
maintenance
allation costs
ult resolution
vice delivery
0 % 20 % 40 % 60 % 80 %
Note: 45 broadband service providers committed to using TR-069
Source: Ovum

TR-069 adoption will pass 356m devices in 2016…
Global, installed base of TR-069-enabled CPE by type, 2013-2016
-
100.000
200.000
300.000
400.000
2013 2014 2015 2016
Residential gatewa
TV settop box
Femtocell
IP phone
Other
The estimate of 269m TR-069-enabled devices by end-2014 marks an increase
on a projection of 250m made Ovum as part of the 2012 study commissioned by
the Broadband Forum.

…driven by three technology mega-trends
1.
• Superfast broadband
2.
• Multiplay bundling
3.
• Smart home and IoT

1. Taking cost out of the move to superfast broadband
Global, fixed-broadband
subscriptions by technology
generation, 2014-2019
- 0
150.000.000
300.000.000
450.000.000
600.000.000
2014 2015 2016 2017 2018 2019
Next generation
Previous generation
Global, fixed-broadband
subscriptions by selected next-
generation technologies, 2012-2019
00
50.000.000
100.000.000
150.000.000
200.000.000
2012 2013 2014 2015 2016 2017 2018 2019
GPON
DOCSIS 3.0
VDSL
DOCSIS 3.0:
Multiplay
VDSL: Self-install
GPON: Lower
TCO
xDSL, fiber and cable operators alike are using the move to NGA to roll out
TR-069-enabled residential gateways to new and existing subscibers.

2. Making multiplay work across multiple devices…
Global, multiplay bundle subscriptions by type and share of total consumer broadband
connections, 2012-2018
- 0
150.000
300.000
450.000
600.000
2012 2013 2014 2015 2016 2017 2018
Dual-play broadband (fixed-line broadband a
Triple-play broadband (fixed-line broadband,
Quad-play broadband (fixed-line broadband,
Other broadband bundle combinations
Total consumer fixed-line broadband connec

…redefining telco TV’s role in multiplay competition
Ovum defines “telco TV” as:
“the provision of TV and video
services by or via a company
with origins in the telecoms or
broadband business.”
Disruptive telco-TV strategies:
▪ Look beyond IPTV
▪ Bundle aggressively
▪ Target the low-end
The role of TR-069:
▪ Support multiplay bundles
▪ Advanced TV settop boxes
▪ New low-cost devices
Global, telco-TV connections and share of pay-TV
connections, 2012-2019
- 0
75.000
150.000
225.000
300.000
2012 2013 2014 2015 2016 2017 2018 2019
Cable/MMDS
Direct to home (DTH)
IPTV
Terrestrial
Telco share of pay-TV connections

3. Enabling the “fifth play”: Smart home
Q. Does your organization plan to offer these smart-home services?
-like services
management
me healthcare
s-on-demand
telepresence
management
ultiscreen TV
Home control
ome security
0 % 25 % 50 % 75 % 100 %
Yes No Uncertain
Note: 111 service providers
Source: Ovum

New challenges posed by the smart home
▪ Third-party services: Over 60% of respondents stated that broadband
operators will be one of the most influential types of organisation in terms of
defining and enabling smart-home services, but in terms of individual
companies…
▪ Customer support: 7 out of 10 service providers plan to base their smart-
home strategies on bundles featuring third-party-branded services and
devices.
Which consumer-facing companies will be most influential in defining and enabling
smart-home services?
AT&T
Microsoft
Samsung
Apple
Google 0,604
0,546
0,473
0,285
0,146

The importance of managing quality
Operator
▪ Best broadband access
▪ Best mobile broadband
▪ Single hub that links all
networks and smart home
devices together
▪ Overarching apps that
utilizing both fixed and
mobile network assets  
to provide true value
Specialist service providers
▪ Smart meters
▪ Home security
▪ Home automation
▪ Healthcare
Consumer electronics
vendors
▪ Smart appliances
▪ Smart devices
▪ Sensors
Focus on providing
the best possible
quality broadband
service
Accept that these players
may also be present
Accept that these players
may also be present
▪ Return on investment: “Customer willingness to pay” (44%) “cost of
devices” (43%) were rated the greatest challenge posed by smart-home
services, after “establishing interoperability” (49%).

The role of TR-069 in the smart home
Note: 45 broadband service providers committed to using TR-069
Source: Ovum
Q. What kind of role do you think TR-069 will play in your organization’s
deployment and management of these smart-home devices and services?
0 %
25 %
50 %
75 %
100 %
Home security Home energy management Home healthcare
Major
Minor
No role
Uncertain
Overall, 80% of survey respondents stated that TR-069 protocol will play a
significant role in their smart-home strategies.

Virtualisation and the smart home
Q. Does your Organization plan to “virtualize”
any home broadband service features by
resourcing and managing them within the
network instead of within the customer
premises equipment (CPE) or TV set-top box
(STB)?
100 %
Source: Ovum

Virtualisation and TR-069Do you think virtualization of certain home
broadband-related services will result in
your Organization using TR-069 more or
less?
100 %
Source: Ovum

In summary
▪ Service providers say TR-069 is bringing real business benefits today 
▪ The move to superfast broadband and multiplay will accelerate adoption 
▪ The number of TR-069-enabled devices in use will pass 356m in 2016 
▪ The smart-home will pose new device-management challenges 
▪ Keeping control of the residential gateway will be critical  
▪ TR-069 is well-placed to support the burgeoning “Internet of Things”

Milestones of TR-069
The Story
￭ A Broadband Forum technical specification - 1st published in 05-2004
￭ To “manage” large-scale end-user devices (2) centrally from remote
￭ Since this time constantly refined and enriched - Amendment 5, Version
1.4
￭ End-user devices: IADs (router, modems, …) + devices in the home
￭ To “manage”: to (re-) provision, to monitor, to support, to collect all
information available direct on the devices in the field

The Past
￭ A Broadband Forum technical specification - 1st published in 05-2004
￭ With amendments in 06, 07, 10, 11 and Nov 13 to version 1.4
￭ From 2004 to 2015 it evolved
- from static management of “fixed line DSL networks”
- to the de-facto standard protocol for large-scale network-independent
management of ALL kind of devices
- as an 'access agnostic' protocol, applicable across all types of access
operators.

The Presence
￭ Around 25% of all broadband lines worldwide - managed by TR-069!
￭ We see nearly no green-field left nowadays - nearly all operators do run
to a certain extent an ACS-ecosystem
￭ We see a very fast growing amount of device manufacturers enriching
their functionality with TR-069
￭ We see in nearly all major device-tenders the request for TR-069
capability
￭ TR-069 meanwhile endorsed by 3GPP, Small Cell forum, ITU, ETSI,
Home Gateway Initiative, WiMAX Forum, …
TR-069 made its way from DSL routers to all kind of IADs (routers,
gateways, modems, …) to the residential home (STBs, VoIP-boxes) to
Smart GWs and the Connected Home!

The Case
￭ Patton: ISKON Reports Faster Deployment, Troubleshooting, and Lower
OpEx with Patton Element Management System for SmartNode
￭ http://www.axiros.com/customer-success-stories/patton-axiros-reality-
check-iskon-tr069

Where to go for a jump start?
￭ News on TR-069: https://tr069.wordpress.com/
￭ In General: http://www.axiros.com/tr-069/
￭ Knowledge Base: http://www.axiros.com/knowledge-base/
￭ Broadband Forum: http://www.broadband-forum.org/technical/
download/TR-069_Amendment-5.pdf
￭ Device Manufacturer Use / Business Case: http://www.axiros.com/
customer-success-stories/patton-axiros-reality-check-iskon-tr069

Challenges for SmartHome Deployments

The role for TR-069
￭ Designed for extensibility to new interfaces and new devices
￭ Extends the use of
RPCs and Web
Services to all devices
in the pemise
￭ Encourages Interop
via Data models
￭ Strong security
framework
￭ Conceived for
extreme scalability

What else the market is asking for ?
￭ Further extend the adoption:
￭ Constrained devices
￭ Heterogeneous Networks
￭ Increased support for Application Lifecycle Management
￭ Multi-sided adoption model – no longer service provider centric
￭ Improvements on notification:
￭ Real time
￭ Deterministic
￭ Lightweight

www.ovum.com
© Copyright Ovum 2015. All rights reserved.
Thank you. 
 
To access, Ovum’s “Efficient and Automated Smart Home Rollout” white paper:  
http://www.ovum.com/efficient-and-automated-smart-home-rollout/
 
Rob Gallagher 
Director of Research 
Media, Entertainment & Consumer 
Ovum | Informa Business Intelligence 
+44 (0) 7876 791 092  
rob.gallagher@ovum.com 
@robdgallagher

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