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Developing Personal Effectiveness
           Presented
               by
   Eginong, Austin (MBA, Msc, CIM-UK,ANIMN, HND)
                       CEO
Right Knowledge Application + Focus
  on the Right Things = Meaningful
               Results

“Knowing is not enough; we must
                apply.
Willing is not enough we must do.”
AGENDA
 Introduction
 Icebreaker
 Different Between Activities and Accomplishment,
  Effectiveness and Efficiency
 Competency Vs Competence
 Concept of Competency
 80/20 Principle and Time Management
      Do it now
        Organize
 Developing Self Motivation
 Understanding Communication
 Personal Action Plan
 Course Evaluation.
Introduction:
 Your Name
 Academic Qualification
 Where you work
 Personal Life and Career
  Goals in the next 1 years.
 Why are you here
 What is your expectation.
 And any other thing you
  will like us to know about
  you.
ICE BREAKER:

YOU DIDN’T KNOW BUT YOU SHOULD HAVE
              KNOWN
Activity Vs Accomplishment
 Activity ...are the actions taken to produce results and are
  generally describe as Verbs. Examples of activities- file
  document, develop a lesson note, answer customers
  questions, write report.

 Accomplishments ...are the results of employee, and are
  generally described using nouns. Examples – files that are
  orderly and complete, a lesson note that is accurate and
  executed, accurate instruction/guidance to customers, a
  report that is accurate and complete.
Effectiveness
                 Vs
             Efficiency

 From your experience what do you
think is the difference between this
 words with particular reference to
     your career as a teacher.
Effectiveness
                      Vs
                  Efficiency



Effectiveness ...is doing the right things

Efficiency...is doing things right.
COMPETENCY Vs. COMPETENCE

 Competency:
  A person- related concept that refers to the dimensions of behaviour lying
  behind competent performer.

 Competence:
  A work- related concept that refers to areas of work at which the person is
  competent

 Competencies:
  Often referred as the combination of the above two.
CONCEPT OF COMPETENCY

               Skill:
                Ability accomplish
               Talent:
                Inherent ability
               Competency:
                Underline characteristics that give rise to skill accomplishment
                Knowledge, skill and attitude




Dr. MG Jomon, XIMB
DEFINITION
      First popularized by Boyatzis (1982) with Research result on clusters of
         competencies:
                                       “A capacity
                                that exists in a person
                                that leads to behaviour
                              that meets the job demands
                     within parameters of organizational environment,
                                    and that, in turn
                           brings about desired results”




Dr. MG Jomon, XIMB
Definitions Cont.
    Competencies are generic knowledge, motive, trait, social
     role or a skill of a person linked to superior performance on
     the job.
                                                        Hayes 1979
    Competencies are personal characteristics that contribute to
     effective managerial performance.
                                                     Albanese 1989
WHAT IS COMPETENCY?




                A competency is defined
          as a behavior or set of behaviors
                      that describes
               excellent performance
              in a particular work context
The 4 Levels of People


•   The Boasters
•   The Movers
•   The Non Finders
•   The Finishers
80/20 Principle and Time Management
Output    Input




EFFORT   RESULT
However, the question now is... “What are
these 20% actions that produce 80% results?”
 •   As an example, imagine a teacher with a first period prep.
 •   He/She comes to school at the about of the contract day, say 8:00am and
     focuses for 90 minutes through the 30 minutes of before school time and
     the first hour when he/she has prep.
 •   He/She does not go the office to pick up mail or talk with colleagues until
     after his/her prep.
 •   He/She does not prop open his/her door, invitingly, but rather puts a sign
     out that says ‘‘Thank you for not disturbing me unnecessarily.’’
 •   He/she does not allow any interruptions and never takes his/her eye off
     the prize that is, the highest priorities of his/her day, which could be
     grading and recording an important set of papers, planning an agenda for
     the afternoon’s parent committee meeting, and responding to a couple of
     keys email.
 •   Imagine his/her sense of peaceful productivity as he/she move into the
     rest of his/her day, knowing that his/her priorities have already been
     accomplished.
Exercise

• Make a list of all your daily job activity as
  a teacher in Role Model Schools
• Identify Key Activities that are critical to
  your success
• Classify critically important activity that
  must be accomplished each day
• Assign expected time to each.
• What can you deduce out of this exercise
• Please share your experience with
  someone.
ICEBERG insight on organization’s potentials

                       ONLY 20% OF ANY
                       ICEBERG IS VISIBLE.
                       THE REMAINING 80%
                       IS BELOW SEA LEVEL.
Potential Asset in Organization



    VISIBLE        20 %
ABOVE SEA LEVEL
                                      SEA LEVEL



   INVISIBLE
BELOW SEA LEVEL


                    80 %
THE ICEBERG


         The Iceberg phenomena
                     Is
              also applicable
                    on
            human beings …
BECOMING EFFECTIVE

               Essential
                 and
 KNOWN
TO OTHERS      Energized
                                 SEA LEVEL


UNKNOWN
TO OTHERS




             ATTITUDE
Essential and Energized Level of effectiveness
               and competency
Discipline Development



 KNOWN
TO OTHERS
                      BEHAVIOR
                                                                    SEA LEVEL


UNKNOWN
TO OTHERS

             Values – Standards – Judgment

                  ATTITUDE
  Identity – Enlightenment- Awareness- Purpose – Intent- Strength
Analysis Discovery
           to
Discipline Development
Steps for developing effectiveness

         Assessment



                 Alignment



                       Engagement



                                 Continuous
                                Improvement
Tea/coffee Break
Development of self – Motivation &
        Create Balance
Self-Motivation!!! Why?
LUNCH TIME ENJOY
TEACHER EXERCISE


 Individually. Bring to mind a favourite teacher from your past to describe the person. Add a
   note about the most important things that you learned from him or her.
 In pairs. Share your memories and reflections, comparing the two teachers and your
   learning's.
 Whole group. Gather some of the adjectives used to describe these people. What do we learn
   from this?
 Pair again. Discuss why you chose these people. How effective were they? What did they
   model? What messages did they give.
 Individually. How do these teachers feature in your teaching, adult and child ego states?
 Concluding discussion. Focus on how those experiences with past teachers may still be
   affecting your professional practice in the present.
Understanding
Communication



What is
Communication?
...it is the
deliberate or
accidental
transfer of
meaning.
Please describe this picture
Communication and Perception

What is Perception?
…is a process we make sense out of our
experience.
…the lens through which we see the world;
conditioning has an influence on our perceptions.
Paradigms of Perception

 Some would describe the picture above as a
 lovely, fashionable, wealthy woman in her mid twenties. Look
 again….Can you see the picture of the depressed 70 year old
 woman? (Perhaps you’re having difficulty visualizing the old
 woman. The young woman’s necklace is the old woman’s
 mouth.)

The more aware we are of our basic paradigms, maps, or
 assumptions, and the extent to which we have been influenced
 by our experience, the more we can take responsibility for
 those paradigms, examine them, test them against reality,
 listen to others and be open to their perceptions, thereby
 getting a larger picture and a far more objective view.” -
 Stephen Covey
Types of Perception



• First Impression
• Selective Perception
• Selective Exposure
Communication and the self
Concept- Who are you?

• What is self – Concept?
 …is yourself appraisal and included within
  it is everything you think and feel about
  yourself. It is the entire collection of
  attitude and beliefs you hold about who
  and what you are.
• The Self Concept Vs the Self
…your ability to communicate effectively
  with others comes by focusing on and
  acknowledging ourselves.
Self Vs Self Concept




Known Area




Unknown Area
Developing Assertiveness
What is Assertiveness?

…is our ability to communicate honestly, clearly, and directly, and to
   support your beliefs and ideas without either harming others or
   allowing yourself to be harmed a school environment.
To be assertive means to recognize that all the people have the
   fundamental rights and that neither titles nor roles alter this fact.
The focus of assertiveness is negotiation; that is trying to balance social
   power to equalize the relationship they share.

How to develop assertive Skills
• Be always prepared to defend your rights and communicate your
  needs.
• Be willing to attempt to find mutually solutions to interpersonal
  problems and conflicts.
The Common 4 Assertive
   Situations Quadrants

                     Request           Refusal


   Stranger


   Friend/intimate


For any relationship to grow, the participants need to
demonstrate at least a minimal level of assertiveness in
their communication with each other. However while
there are no clear rules but we must learn to increase
our feelings of self – worth by learning to be more
assertive.
The Ethics of Listening and Listening
                      Levels
Interestingly there are four communications skills –
reading, speaking, writing and listening yet little is
done in schools today equipping pupils/students with
listening skill and is fundamental to our initiating and
maintaining relationship.

Are you an Excellence listener? And how prepared
are you to listen in a meeting/training? How efficient
are your listening skills? What % do you retained
when you listen to someone?
Message Chain in a Class Room
   from the teacher to pupils




          Information
                is      Information
                                        Original
           subtracted   is added to
Message                                message is
            from the    the original
                                        distorted
             original    message
            message
Listening Vs Hearing

Listening and hearing are not the same thing.

Hearing is a process that occurs automatically and
requires no conscious effort on your part.

Listening is a deliberate process through which we
seek to understand and retain heard stimuli. Listening
depends on a complex set of skills that must acquire.
Listening Levels

     5. Listening to help others
     (critical/empathic listening)

      4. Listening to analyze and
            evaluate content

        3. Listening to retain
               content
            2. Listening to
             understand
                content

              1. hearing
Giving and Receiving Feedback

• Facts about feedback
• Consistently Give It
• Accept It
• See it as a Gift
• Never Criticize
• Feeding back takes a shape as follows:-
   – What was good about what happened?
   – What might you want to do differently next time?
• Both asked of the recipient first. Then the giver offers his or her
  view on the same two questions. In that order it gives time for the
  recipient to recognise the performance themselves, which is much
  stronger than just 'being told'.
THANK YOU FOR LISTENING



   Austin Eginong is a personal coach and
Leadership consultant. You can reach him via
          info@brandmatrixng.org;
             +234 8033503248
DAY 2

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Development personal effectiveness

  • 1. Developing Personal Effectiveness Presented by Eginong, Austin (MBA, Msc, CIM-UK,ANIMN, HND) CEO
  • 2. Right Knowledge Application + Focus on the Right Things = Meaningful Results “Knowing is not enough; we must apply. Willing is not enough we must do.”
  • 3. AGENDA  Introduction  Icebreaker  Different Between Activities and Accomplishment, Effectiveness and Efficiency  Competency Vs Competence  Concept of Competency  80/20 Principle and Time Management  Do it now  Organize  Developing Self Motivation  Understanding Communication  Personal Action Plan  Course Evaluation.
  • 4. Introduction:  Your Name  Academic Qualification  Where you work  Personal Life and Career Goals in the next 1 years.  Why are you here  What is your expectation.  And any other thing you will like us to know about you.
  • 5. ICE BREAKER: YOU DIDN’T KNOW BUT YOU SHOULD HAVE KNOWN
  • 6. Activity Vs Accomplishment  Activity ...are the actions taken to produce results and are generally describe as Verbs. Examples of activities- file document, develop a lesson note, answer customers questions, write report.  Accomplishments ...are the results of employee, and are generally described using nouns. Examples – files that are orderly and complete, a lesson note that is accurate and executed, accurate instruction/guidance to customers, a report that is accurate and complete.
  • 7. Effectiveness Vs Efficiency From your experience what do you think is the difference between this words with particular reference to your career as a teacher.
  • 8. Effectiveness Vs Efficiency Effectiveness ...is doing the right things Efficiency...is doing things right.
  • 9. COMPETENCY Vs. COMPETENCE  Competency: A person- related concept that refers to the dimensions of behaviour lying behind competent performer.  Competence: A work- related concept that refers to areas of work at which the person is competent  Competencies: Often referred as the combination of the above two.
  • 10. CONCEPT OF COMPETENCY  Skill: Ability accomplish  Talent: Inherent ability  Competency: Underline characteristics that give rise to skill accomplishment Knowledge, skill and attitude Dr. MG Jomon, XIMB
  • 11. DEFINITION  First popularized by Boyatzis (1982) with Research result on clusters of competencies: “A capacity that exists in a person that leads to behaviour that meets the job demands within parameters of organizational environment, and that, in turn brings about desired results” Dr. MG Jomon, XIMB
  • 12. Definitions Cont.  Competencies are generic knowledge, motive, trait, social role or a skill of a person linked to superior performance on the job.  Hayes 1979  Competencies are personal characteristics that contribute to effective managerial performance.  Albanese 1989
  • 13. WHAT IS COMPETENCY? A competency is defined as a behavior or set of behaviors that describes excellent performance in a particular work context
  • 14. The 4 Levels of People • The Boasters • The Movers • The Non Finders • The Finishers
  • 15. 80/20 Principle and Time Management
  • 16. Output Input EFFORT RESULT
  • 17. However, the question now is... “What are these 20% actions that produce 80% results?” • As an example, imagine a teacher with a first period prep. • He/She comes to school at the about of the contract day, say 8:00am and focuses for 90 minutes through the 30 minutes of before school time and the first hour when he/she has prep. • He/She does not go the office to pick up mail or talk with colleagues until after his/her prep. • He/She does not prop open his/her door, invitingly, but rather puts a sign out that says ‘‘Thank you for not disturbing me unnecessarily.’’ • He/she does not allow any interruptions and never takes his/her eye off the prize that is, the highest priorities of his/her day, which could be grading and recording an important set of papers, planning an agenda for the afternoon’s parent committee meeting, and responding to a couple of keys email. • Imagine his/her sense of peaceful productivity as he/she move into the rest of his/her day, knowing that his/her priorities have already been accomplished.
  • 18. Exercise • Make a list of all your daily job activity as a teacher in Role Model Schools • Identify Key Activities that are critical to your success • Classify critically important activity that must be accomplished each day • Assign expected time to each. • What can you deduce out of this exercise • Please share your experience with someone.
  • 19. ICEBERG insight on organization’s potentials ONLY 20% OF ANY ICEBERG IS VISIBLE. THE REMAINING 80% IS BELOW SEA LEVEL.
  • 20. Potential Asset in Organization VISIBLE 20 % ABOVE SEA LEVEL SEA LEVEL INVISIBLE BELOW SEA LEVEL 80 %
  • 21. THE ICEBERG The Iceberg phenomena Is also applicable on human beings …
  • 22. BECOMING EFFECTIVE Essential and KNOWN TO OTHERS Energized SEA LEVEL UNKNOWN TO OTHERS ATTITUDE
  • 23. Essential and Energized Level of effectiveness and competency
  • 24. Discipline Development KNOWN TO OTHERS BEHAVIOR SEA LEVEL UNKNOWN TO OTHERS Values – Standards – Judgment ATTITUDE Identity – Enlightenment- Awareness- Purpose – Intent- Strength
  • 25. Analysis Discovery to Discipline Development
  • 26. Steps for developing effectiveness Assessment Alignment Engagement Continuous Improvement
  • 28. Development of self – Motivation & Create Balance
  • 31. TEACHER EXERCISE  Individually. Bring to mind a favourite teacher from your past to describe the person. Add a note about the most important things that you learned from him or her.  In pairs. Share your memories and reflections, comparing the two teachers and your learning's.  Whole group. Gather some of the adjectives used to describe these people. What do we learn from this?  Pair again. Discuss why you chose these people. How effective were they? What did they model? What messages did they give.  Individually. How do these teachers feature in your teaching, adult and child ego states?  Concluding discussion. Focus on how those experiences with past teachers may still be affecting your professional practice in the present.
  • 32. Understanding Communication What is Communication? ...it is the deliberate or accidental transfer of meaning.
  • 34. Communication and Perception What is Perception? …is a process we make sense out of our experience. …the lens through which we see the world; conditioning has an influence on our perceptions.
  • 35. Paradigms of Perception Some would describe the picture above as a lovely, fashionable, wealthy woman in her mid twenties. Look again….Can you see the picture of the depressed 70 year old woman? (Perhaps you’re having difficulty visualizing the old woman. The young woman’s necklace is the old woman’s mouth.) The more aware we are of our basic paradigms, maps, or assumptions, and the extent to which we have been influenced by our experience, the more we can take responsibility for those paradigms, examine them, test them against reality, listen to others and be open to their perceptions, thereby getting a larger picture and a far more objective view.” - Stephen Covey
  • 36. Types of Perception • First Impression • Selective Perception • Selective Exposure
  • 37. Communication and the self Concept- Who are you? • What is self – Concept? …is yourself appraisal and included within it is everything you think and feel about yourself. It is the entire collection of attitude and beliefs you hold about who and what you are. • The Self Concept Vs the Self …your ability to communicate effectively with others comes by focusing on and acknowledging ourselves.
  • 38. Self Vs Self Concept Known Area Unknown Area
  • 39. Developing Assertiveness What is Assertiveness? …is our ability to communicate honestly, clearly, and directly, and to support your beliefs and ideas without either harming others or allowing yourself to be harmed a school environment. To be assertive means to recognize that all the people have the fundamental rights and that neither titles nor roles alter this fact. The focus of assertiveness is negotiation; that is trying to balance social power to equalize the relationship they share. How to develop assertive Skills • Be always prepared to defend your rights and communicate your needs. • Be willing to attempt to find mutually solutions to interpersonal problems and conflicts.
  • 40. The Common 4 Assertive Situations Quadrants Request Refusal Stranger Friend/intimate For any relationship to grow, the participants need to demonstrate at least a minimal level of assertiveness in their communication with each other. However while there are no clear rules but we must learn to increase our feelings of self – worth by learning to be more assertive.
  • 41. The Ethics of Listening and Listening Levels Interestingly there are four communications skills – reading, speaking, writing and listening yet little is done in schools today equipping pupils/students with listening skill and is fundamental to our initiating and maintaining relationship. Are you an Excellence listener? And how prepared are you to listen in a meeting/training? How efficient are your listening skills? What % do you retained when you listen to someone?
  • 42. Message Chain in a Class Room from the teacher to pupils Information is Information Original subtracted is added to Message message is from the the original distorted original message message
  • 43. Listening Vs Hearing Listening and hearing are not the same thing. Hearing is a process that occurs automatically and requires no conscious effort on your part. Listening is a deliberate process through which we seek to understand and retain heard stimuli. Listening depends on a complex set of skills that must acquire.
  • 44. Listening Levels 5. Listening to help others (critical/empathic listening) 4. Listening to analyze and evaluate content 3. Listening to retain content 2. Listening to understand content 1. hearing
  • 45. Giving and Receiving Feedback • Facts about feedback • Consistently Give It • Accept It • See it as a Gift • Never Criticize • Feeding back takes a shape as follows:- – What was good about what happened? – What might you want to do differently next time? • Both asked of the recipient first. Then the giver offers his or her view on the same two questions. In that order it gives time for the recipient to recognise the performance themselves, which is much stronger than just 'being told'.
  • 46. THANK YOU FOR LISTENING Austin Eginong is a personal coach and Leadership consultant. You can reach him via info@brandmatrixng.org; +234 8033503248
  • 47. DAY 2