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Viacheslav Kravchuk
Working as a distributed company.
Our journey.
Atwix last year
• 15 people
• 1 physical office
• 1 person constantly work from home
• 1 time zone
Atwix this year
• 20+ people
• 2 physical offices
• 3 persons constantly working from home
• 4 time zones
Define a distributed company?
Define a distributed company?
- a group of individuals who work across time, space
and organizational boundaries with link...
stars = employees
stars = employees
GRAVITY?
IDEOLOGY
IDEOLOGY
Culture
Habits
Performance
IDEOLOGY
Culture
Habits
PerformanceActions
Commandments
of a distributed company
#1 Thou shall be able to work anywhere
#2 Thou shall not feel left out
That is the approach to
everything.
Communication
Communication
In-person communication
naturally tends to suppress
electronic channels.
Communication
Communication
Telegraph
~ 1830s
Communication
Telephone
~ 1870s
Communication
Email
~ 1970s
Communication
Digital communication
is very new to us.
Communication
Digital communication
is very new to us.
So what?
Communication
• Encourage usage of digital channels
Communication
• Encourage usage of digital channels
• Set expected reaction time
Communication
• Encourage usage of digital channels
• Set expected reaction time
• Graceful communication
Communication
• Encourage usage of digital channels
• Set expected reaction time
• Graceful communication
• Encourage feed...
Communication
• Encourage usage of digital channels
• Set expected reaction time
• Graceful communication
• Encourage feed...
Communication
• Encourage usage of digital channels
• Set expected reaction time
• Graceful communication
• Encourage feed...
Changes in daily standup
Changes in daily standup
• Talking object has to go???
Meetings
Changes in daily standup
• Talking object has to go???
• Voice or text?
Changes in daily standup
• Talking object has to go???
• Voice or text?
• Less is more (applies to all meetings)
Changes in daily standup
• Talking object has to go???
• Voice or text?
• Less is more (applies to all meetings)
• Next ch...
Hiring
• Talent pool is much bigger
Hiring
• Talent pool is much bigger
• Good developer ≠ good remote worker
Hiring
• Talent pool is much bigger
• Good developer ≠ good remote worker
• Remote work is a skill
Tracking performance
Tracking performance
Common criteria: job gets done.
Tracking performance
Common criteria: job gets done.
Measurable?
Tracking performance
Example KPIs: time logged, clients
satisfaction, number of bugs, etc.
Cross country challenges
Cross country challenges
• Vacations, days off, national holidays
Cross country challenges
• Vacations, days off, national holidays
• Time zones
Cross country challenges
• Vacations, days off, national holidays
• Time zones
• “Gettogethers”
Cross country challenges
• Vacations, days off, national holidays
• Time zones
• “Gettogethers”
• Legal issues
Core tools
Core tools
Core tools
Core tools
@slkra
Interested? vk@atwix.com
Core tools
@slkra
Handbook really tied the
room together
Conclusions
@slkra
Challenges
@slkra
Challenges
• Less face-to-face time, no socialization
@slkra
Challenges
• Less face-to-face time, no socialization
• Higher self-discipline required
@slkra
Challenges
• Less face-to-face time, no socialization
• Higher self-discipline required
• Harder to cultivate culture
@slk...
Benefits
@slkra
Benefits
• Less interruptions, better productivity
@slkra
Benefits
• Less interruptions, better productivity
• Saving time on commute
@slkra
Benefits
• Less interruptions, better productivity
• Saving time on commute
• Freedom boosts creativity
@slkra
Benefits
• Less interruptions, better productivity
• Saving time on commute
• Freedom boosts creativity
• Higher employees...
Benefits
• Less interruptions, better productivity
• Saving time on commute
• Freedom boosts creativity
• Higher employees...
Benefits
• Less interruptions, better productivity
• Saving time on commute
• Freedom boosts creativity
• Higher employees...
Benefits
• Less interruptions, better productivity
• Saving time on commute
• Freedom boosts creativity
• Higher employees...
Q & A
vk@atwix.com
@slkra
@slkra
Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain
Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain
Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain
Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain
Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain
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Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain

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Viacheslav Kravchuk. Working as a distributed company. Our journey. Meet Magento Spain

  1. 1. Viacheslav Kravchuk Working as a distributed company. Our journey.
  2. 2. Atwix last year • 15 people • 1 physical office • 1 person constantly work from home • 1 time zone
  3. 3. Atwix this year • 20+ people • 2 physical offices • 3 persons constantly working from home • 4 time zones
  4. 4. Define a distributed company?
  5. 5. Define a distributed company? - a group of individuals who work across time, space and organizational boundaries with links strengthened by webs of communication technology © Virtual Teams, J. Lipnack (2000)
  6. 6. stars = employees
  7. 7. stars = employees GRAVITY?
  8. 8. IDEOLOGY
  9. 9. IDEOLOGY Culture Habits Performance
  10. 10. IDEOLOGY Culture Habits PerformanceActions
  11. 11. Commandments of a distributed company
  12. 12. #1 Thou shall be able to work anywhere
  13. 13. #2 Thou shall not feel left out
  14. 14. That is the approach to everything.
  15. 15. Communication
  16. 16. Communication In-person communication naturally tends to suppress electronic channels.
  17. 17. Communication
  18. 18. Communication Telegraph ~ 1830s
  19. 19. Communication Telephone ~ 1870s
  20. 20. Communication Email ~ 1970s
  21. 21. Communication Digital communication is very new to us.
  22. 22. Communication Digital communication is very new to us. So what?
  23. 23. Communication • Encourage usage of digital channels
  24. 24. Communication • Encourage usage of digital channels • Set expected reaction time
  25. 25. Communication • Encourage usage of digital channels • Set expected reaction time • Graceful communication
  26. 26. Communication • Encourage usage of digital channels • Set expected reaction time • Graceful communication • Encourage feedback
  27. 27. Communication • Encourage usage of digital channels • Set expected reaction time • Graceful communication • Encourage feedback (ask for it) • 360º (peer) feedback
  28. 28. Communication • Encourage usage of digital channels • Set expected reaction time • Graceful communication • Encourage feedback (ask for it) • 360º (peer) feedback • 1 on 1 meetings
  29. 29. Changes in daily standup
  30. 30. Changes in daily standup • Talking object has to go???
  31. 31. Meetings
  32. 32. Changes in daily standup • Talking object has to go??? • Voice or text?
  33. 33. Changes in daily standup • Talking object has to go??? • Voice or text? • Less is more (applies to all meetings)
  34. 34. Changes in daily standup • Talking object has to go??? • Voice or text? • Less is more (applies to all meetings) • Next change: Makers Schedule vs. Managers Schedule
  35. 35. Hiring • Talent pool is much bigger
  36. 36. Hiring • Talent pool is much bigger • Good developer ≠ good remote worker
  37. 37. Hiring • Talent pool is much bigger • Good developer ≠ good remote worker • Remote work is a skill
  38. 38. Tracking performance
  39. 39. Tracking performance Common criteria: job gets done.
  40. 40. Tracking performance Common criteria: job gets done. Measurable?
  41. 41. Tracking performance Example KPIs: time logged, clients satisfaction, number of bugs, etc.
  42. 42. Cross country challenges
  43. 43. Cross country challenges • Vacations, days off, national holidays
  44. 44. Cross country challenges • Vacations, days off, national holidays • Time zones
  45. 45. Cross country challenges • Vacations, days off, national holidays • Time zones • “Gettogethers”
  46. 46. Cross country challenges • Vacations, days off, national holidays • Time zones • “Gettogethers” • Legal issues
  47. 47. Core tools
  48. 48. Core tools
  49. 49. Core tools
  50. 50. Core tools @slkra
  51. 51. Interested? vk@atwix.com Core tools @slkra
  52. 52. Handbook really tied the room together
  53. 53. Conclusions @slkra
  54. 54. Challenges @slkra
  55. 55. Challenges • Less face-to-face time, no socialization @slkra
  56. 56. Challenges • Less face-to-face time, no socialization • Higher self-discipline required @slkra
  57. 57. Challenges • Less face-to-face time, no socialization • Higher self-discipline required • Harder to cultivate culture @slkra
  58. 58. Benefits @slkra
  59. 59. Benefits • Less interruptions, better productivity @slkra
  60. 60. Benefits • Less interruptions, better productivity • Saving time on commute @slkra
  61. 61. Benefits • Less interruptions, better productivity • Saving time on commute • Freedom boosts creativity @slkra
  62. 62. Benefits • Less interruptions, better productivity • Saving time on commute • Freedom boosts creativity • Higher employees happiness @slkra
  63. 63. Benefits • Less interruptions, better productivity • Saving time on commute • Freedom boosts creativity • Higher employees happiness • Possibility to travel & work @slkra
  64. 64. Benefits • Less interruptions, better productivity • Saving time on commute • Freedom boosts creativity • Higher employees happiness • Possibility to travel & work • Easier to see bottlenecks in the processes @slkra
  65. 65. Benefits • Less interruptions, better productivity • Saving time on commute • Freedom boosts creativity • Higher employees happiness • Possibility to travel & work • Easier to see bottlenecks in the processes • … @slkra
  66. 66. Q & A vk@atwix.com @slkra @slkra

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