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Going Local
Presented By:

12176, 12178, 12201, 12204, 12207,
12209, 12213, 12215, 12216, 12217,
Time Line

1985
Cable educational
network launched a
new channel called
Iceberg alley

1989, Company’s
programme
launched in the UK
in 1989

1987, Entered into
an agreement with
Mitsubishi
Corporation to
telecast in Japan

1990, Discovery
Interactive
Library

1991, Acquired
The Learning
Channel(TLC)

1995
India & Canada
1996, Brazil

1994,
Programme
launched in
Latin America

1997, Animal
Planet made
International
Debut

April 2000, reached
milestone of 100
million subscription
outside USA in 146
countries

Oct 2001, More
than 400 Millions
worldwide, World’s
most widely
distributed TV
brand

September 2000,
Animal Planet
reached 100 Million
subscribing
household mark

2004, Discovery
Communications
reached 1 billion
cumulative
subscribers
worldwide
World Number 1 Non
Fiction Media Channel

Reaches more than 1.5
billion cumulative
customers worldwide

Prescence in over 180
Countries

Facts About Discovery
Channel

The channel’s revenue was
over $ 3.5 billion at the
end of 2009

More than 100 network
Channels
Discovery Channel
The Leaarning Channel
Animal Planet
Science Channel
Investigation Discovery
Planet Green
Digital Media Services
Discovery Channel’s launch in India

Discovery Networks Asia Pacific was first established in 1994
During Launch:
Major Competition: Doordarshan & DD Metro
Major Programmes:
Hum Log
Buniyad
Mahabharat
Early 1990s: Star TV
First Channel to provide Infotainment in
India
Program Themes:
Nature
History
Science
Technology
Language of delivery: English
Contents substantially different
family dramas and soap operas.
Parents happy with
programmes because
content

the
of

from

nature of
educational

Discovery faced the problem of
positioning.
English transmission: Meant limited reach.
Distribution Problems: Rs. 5/ household
subscription Price
The Problems Underlined:
Need to rework Brand Repositioning
Extensive Advertising & Brand building
exercise
Increasing the reach
Market Research Studies revealed:
Discovery viewers are largely educated
middle aged urban Males.
Socioeconomic A & B Class
Channel struck chord with Adults as well
as kids
The Issue:
Research Indicates:
Channel need to further
reposition itself
Reach out to target audience
better.
Be more responsive to its
viewers Viewers are not aware about:
Programme Content
Broadcast Timings

Solutions
Discovery Global Portfolio
A Paradigm Shift
MD stepped down
Kiran Karnik
Deepak
Shourie

Partnership
Two hours telecast of
show in Doordarshan in
Hindi

Sampling

Revenue Sharing Agreement

Problem Persists, Regional Viewers
were not drawn
Fun Programmes
New Market Research
The channel needs to
reposition itself
Reach out to target
audience better
Be more responsive to
customers
Shed
Serious
Channel Tag
Communication
needs to be
enhanced

Issues closely linked

Junkyard
Wars: A
competition
for kids

Fabulous fortunes

For Middle
Aged
people
Understanding Sex
for teenagers
To close the gap
in
communicating
and availability
of such
programmes
Other Programs;
Tech Tuesday
Superstructures of
the world
Woman’s hour
Amazing Animals
Late night discovery
Something for
everyone aspect
Greater Variety in
comparison to Nat
Geo
Women’s & Kid’s viewership increased by 20%, Prime viewership by 40%
Marketing Initiatives

Quiz Contest for kids

Increased Awareness
Garnered Market
Share
Advertisers
convinced that
Discovery has
considerable market
share

A partnership with canon
India ltd.

Imaging Contests in Cities
like:
Delhi
Mumbai
Hyderabad
Chennai
Bangalore
Pune
Ahmadabad

Discovery Exhibition
Lucky Draws
Online

Popular Mechanics for
kids: classes 6th to 9th
2002, June
A JV with Sony
Entertainment
Television(SET)
Sony held 76%

50% Increase in
advertisements
revenue
Discovery Network
Asia Pacific boasts
458 million
cumulative subscribers
throughout 32
countries
Services Marketing:
Tangibility:
1.Knowledge
2.Information
3.Experience
Inseparability:
The information/knowledge cannot be separated from the presenter. For example, the show called,
“The crocodile Hunter” cannot be separated from its presenter “Steve Irwin”, that’s why the
channel discontinued with the show after the death of the presenter.
Heterogeneity:
The programmes cannot be same in each and every territory. Discovery showing tailor made
programmes in India as Konark; the chariot of sun is a testimony of heterogeneity.
Perishabillity: If for a particular programme, audience is not available, the revenue is lost. For
example, Discovery kids is telecasted between 3 pm- 4 pm . If the audience is not there or the
reach is not there , then there is a lost of revenue and advertising revenue.
Concerns

Whether Discovery can obtain increased viewership or will struggle to retain it’s existing
share. This is the challenge
Solutions for Concerns

Discovery can have tie ups with other
channels. The same way they did at the start
of their stint in India. The only difference is
that they can have the programmes,
produced by other channels telecasted on
their channel.
Other solution can be to start an
animation/cartoon slot, as the kids are more
attracted towards such cartoons. This will
be an answer to the indirect competition.

Discovery will any way have the first mover
advantage. So people will always see
Discovery as the premium channel.
Though Discovery should be aggressive in
it’s approach and look for programmes
which are relevant to Indian Mass. For
example , the Indian diaspora is very much
inclined towards Cricket and Bollywood.
Hence programmes like:
Making of the Test cricket champion,
100 years of Bollywood.
Biopic on great cricketers or sportsperson
can be made.
Award-winning documentaries
Problems Faced:
1.How can Discovery continue to make a mark and retain its audience?
2.What can be its strategies to differentiate itself from the competition?
3.What new promotional strategies can the channel come up with?
4.Is there any way to increase revenues except through airing
advertisements during its programmes?
1.How can Discovery continue to make a mark and retain its
audience?
1.
2.
3.
4.
5.

Lingual translations/ subtitles.
Industry Concerted series of 7-8 episodes.
Documentaries of regional achievers/successful women achievers.
Organise adventure camps, country visits.
Offer same channel in different languages through lingual translations.
2. What can be its strategies to differentiate itself from the competition?
We can have a show like, “ Rendezvous with successful people”. For example:
 Amitabh Bachhan
 Sachin Tendulkar
 Rajnikanth
 Chandra Kochhar.
 Nitin Paranjpe.
 A show on successful entrepreneurs.
 Camping with some colleges, superbike groups, and telecast it as a part of series.
Social networking Sites.
 People can post adventure videos, which will be telecasted in the channel.
Collaboration with youth channels and youth programmes like MTV and MTV Roadies.
Discovery can sponsor some tasks of Roadies, that will increase the visibillity.
3. What new promotional strategies can the channel come up with?












Sensible Videos in different channels like Doordarshan, You tube.
Discovery awards for bravery
CSR campaigns for stray dogs, PETA(Animal Planet)
Film Screening in schools.
A learning platform for students to learn Science.
Collaboration with Google& Microsoft.
Combo-Pricing and product shuffling
Behind the Scenes- a new era.
Discovery Smart kids Competition in collaboration with Britannica/ Encarta.
Social Media.
Self Made Video.
4. Is there any way to increase revenues except through airing advertisements during its
programmes?
Through Merchandising:





DVDs of shows, series
Toys for kids
Apparels
Adventure gears.

Through Subscription:
 Cable TV
 Direct to home
 Interactive Television.
Add new channels in the portfolio like Discovery toons.
Open Sourcing.

Apply the strategy of:
Convince
Confuse
Corrupt
Services Marketing Case study_ Discovery Channel

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Services Marketing Case study_ Discovery Channel

  • 1. Going Local Presented By: 12176, 12178, 12201, 12204, 12207, 12209, 12213, 12215, 12216, 12217,
  • 2. Time Line 1985 Cable educational network launched a new channel called Iceberg alley 1989, Company’s programme launched in the UK in 1989 1987, Entered into an agreement with Mitsubishi Corporation to telecast in Japan 1990, Discovery Interactive Library 1991, Acquired The Learning Channel(TLC) 1995 India & Canada 1996, Brazil 1994, Programme launched in Latin America 1997, Animal Planet made International Debut April 2000, reached milestone of 100 million subscription outside USA in 146 countries Oct 2001, More than 400 Millions worldwide, World’s most widely distributed TV brand September 2000, Animal Planet reached 100 Million subscribing household mark 2004, Discovery Communications reached 1 billion cumulative subscribers worldwide
  • 3. World Number 1 Non Fiction Media Channel Reaches more than 1.5 billion cumulative customers worldwide Prescence in over 180 Countries Facts About Discovery Channel The channel’s revenue was over $ 3.5 billion at the end of 2009 More than 100 network Channels Discovery Channel The Leaarning Channel Animal Planet Science Channel Investigation Discovery Planet Green Digital Media Services
  • 4. Discovery Channel’s launch in India Discovery Networks Asia Pacific was first established in 1994 During Launch: Major Competition: Doordarshan & DD Metro Major Programmes: Hum Log Buniyad Mahabharat Early 1990s: Star TV
  • 5. First Channel to provide Infotainment in India Program Themes: Nature History Science Technology Language of delivery: English Contents substantially different family dramas and soap operas. Parents happy with programmes because content the of from nature of educational Discovery faced the problem of positioning. English transmission: Meant limited reach. Distribution Problems: Rs. 5/ household subscription Price The Problems Underlined: Need to rework Brand Repositioning Extensive Advertising & Brand building exercise Increasing the reach Market Research Studies revealed: Discovery viewers are largely educated middle aged urban Males. Socioeconomic A & B Class Channel struck chord with Adults as well as kids
  • 6. The Issue: Research Indicates: Channel need to further reposition itself Reach out to target audience better. Be more responsive to its viewers Viewers are not aware about: Programme Content Broadcast Timings Solutions
  • 8. A Paradigm Shift MD stepped down Kiran Karnik Deepak Shourie Partnership Two hours telecast of show in Doordarshan in Hindi Sampling Revenue Sharing Agreement Problem Persists, Regional Viewers were not drawn
  • 9. Fun Programmes New Market Research The channel needs to reposition itself Reach out to target audience better Be more responsive to customers Shed Serious Channel Tag Communication needs to be enhanced Issues closely linked Junkyard Wars: A competition for kids Fabulous fortunes For Middle Aged people Understanding Sex for teenagers To close the gap in communicating and availability of such programmes
  • 10. Other Programs; Tech Tuesday Superstructures of the world Woman’s hour Amazing Animals Late night discovery Something for everyone aspect Greater Variety in comparison to Nat Geo Women’s & Kid’s viewership increased by 20%, Prime viewership by 40%
  • 11. Marketing Initiatives Quiz Contest for kids Increased Awareness Garnered Market Share Advertisers convinced that Discovery has considerable market share A partnership with canon India ltd. Imaging Contests in Cities like: Delhi Mumbai Hyderabad Chennai Bangalore Pune Ahmadabad Discovery Exhibition Lucky Draws Online Popular Mechanics for kids: classes 6th to 9th
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  • 13. 2002, June A JV with Sony Entertainment Television(SET) Sony held 76% 50% Increase in advertisements revenue Discovery Network Asia Pacific boasts 458 million cumulative subscribers throughout 32 countries
  • 14. Services Marketing: Tangibility: 1.Knowledge 2.Information 3.Experience Inseparability: The information/knowledge cannot be separated from the presenter. For example, the show called, “The crocodile Hunter” cannot be separated from its presenter “Steve Irwin”, that’s why the channel discontinued with the show after the death of the presenter. Heterogeneity: The programmes cannot be same in each and every territory. Discovery showing tailor made programmes in India as Konark; the chariot of sun is a testimony of heterogeneity. Perishabillity: If for a particular programme, audience is not available, the revenue is lost. For example, Discovery kids is telecasted between 3 pm- 4 pm . If the audience is not there or the reach is not there , then there is a lost of revenue and advertising revenue.
  • 15. Concerns Whether Discovery can obtain increased viewership or will struggle to retain it’s existing share. This is the challenge
  • 16. Solutions for Concerns Discovery can have tie ups with other channels. The same way they did at the start of their stint in India. The only difference is that they can have the programmes, produced by other channels telecasted on their channel. Other solution can be to start an animation/cartoon slot, as the kids are more attracted towards such cartoons. This will be an answer to the indirect competition. Discovery will any way have the first mover advantage. So people will always see Discovery as the premium channel. Though Discovery should be aggressive in it’s approach and look for programmes which are relevant to Indian Mass. For example , the Indian diaspora is very much inclined towards Cricket and Bollywood. Hence programmes like: Making of the Test cricket champion, 100 years of Bollywood. Biopic on great cricketers or sportsperson can be made. Award-winning documentaries
  • 17. Problems Faced: 1.How can Discovery continue to make a mark and retain its audience? 2.What can be its strategies to differentiate itself from the competition? 3.What new promotional strategies can the channel come up with? 4.Is there any way to increase revenues except through airing advertisements during its programmes?
  • 18. 1.How can Discovery continue to make a mark and retain its audience? 1. 2. 3. 4. 5. Lingual translations/ subtitles. Industry Concerted series of 7-8 episodes. Documentaries of regional achievers/successful women achievers. Organise adventure camps, country visits. Offer same channel in different languages through lingual translations.
  • 19. 2. What can be its strategies to differentiate itself from the competition? We can have a show like, “ Rendezvous with successful people”. For example:  Amitabh Bachhan  Sachin Tendulkar  Rajnikanth  Chandra Kochhar.  Nitin Paranjpe.  A show on successful entrepreneurs.  Camping with some colleges, superbike groups, and telecast it as a part of series. Social networking Sites.  People can post adventure videos, which will be telecasted in the channel. Collaboration with youth channels and youth programmes like MTV and MTV Roadies. Discovery can sponsor some tasks of Roadies, that will increase the visibillity.
  • 20. 3. What new promotional strategies can the channel come up with?            Sensible Videos in different channels like Doordarshan, You tube. Discovery awards for bravery CSR campaigns for stray dogs, PETA(Animal Planet) Film Screening in schools. A learning platform for students to learn Science. Collaboration with Google& Microsoft. Combo-Pricing and product shuffling Behind the Scenes- a new era. Discovery Smart kids Competition in collaboration with Britannica/ Encarta. Social Media. Self Made Video.
  • 21. 4. Is there any way to increase revenues except through airing advertisements during its programmes? Through Merchandising:     DVDs of shows, series Toys for kids Apparels Adventure gears. Through Subscription:  Cable TV  Direct to home  Interactive Television. Add new channels in the portfolio like Discovery toons. Open Sourcing. Apply the strategy of: Convince Confuse Corrupt