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The (Unintentional) Birth and Evolution of
a Successful International “Brand”
Scott E. Fahlman
Research Professor
Language Technologies Institute
School of Computer Science
Carnegie Mellon University
The Internet (ARPA net) in 1982
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 2
Computing Environment at CMU, 1982
One of the three top universities for
Computer Science in the world!
● Two big time-sharing machines,
100 users each.
● Most faculty and students used
these ugly text-only terminals.
● Many faculty had terminals at
home, connected by 300 to 1200
bit per second phone lines.
– Compare to today’s home internet:
typically 3 to 10 million bits per
second.
● Text-only Email, local and remote.
● We had social media! (Text-only
bulletin boards on various topics.)
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 3
Flame Wars
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 4
● Sarcastic post, seen by many.
● One reader thinks it’s serious.
● Angry complaint.
● Sarcastic reply.
● Repeat cycle for days…
● Boring and annoying for all!
Tech-Nerd Humor…
● What if the elevator cable snapped, sending it into free-fall?
– Would a pigeon in the elevator keep flying?
– Would a candle go out?
– What would a puddle of mercury do? Turn into a sphere and rise?
– You’re in a falling elevator! Is that all you have to worry about???
● Because of a recent physics experiment, the leftmost elevator has
been contaminated with mercury. Also some fire damage.
● Not funny! The elevators are fine and there is no mercury spill.
● Maybe we should adopt a convention of putting a star (*) in the
subject field of any notice which is to be taken as a joke.
● Surely everyone will agree that "&" is the funniest character on the
keyboard. It looks like a jolly fat man in convulsions of laughter.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 5
My Contribution…
● I thought this would amuse the few people following this discussion, and
then it would quickly be forgotten.
● I didn’t save a copy. 20 years later, we finally found the original message
on back-up tapes in a warehouse.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 6
19-Sep-82 11:44 Scott E Fahlman :-)
From: Scott E Fahlman <Fahlman at Cmu-20c>
I propose that the following character sequence for joke markers:
:-)
Read it sideways. Actually, it is probably more economical to mark
things that are NOT jokes, given current trends. For this, use
:-(
It Started to Spread…
● Within a week, many people at CMU were using this.
● In less than a month, it had reached labs and universities in
California, and variations were appearing:
(:-) for messages dealing with bicycle helmets
@= for messages dealing with nuclear war
<:-) for dumb questions
oo for somebody's head-lights are on messages
o>-<|= for messages of interest to women
~= a candle, to annotate flaming message
● But that was as far as ARPAnet went. It could go no further.
● I thought people would get bored, and it would all disappear
in a month or two.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 7
… And Kept on Spreading
● New universities joined the network, a few at a time.
● The military ARPAnet became the civilian Internet.
● Connections to research/academic nets in UK, Japan, Europe…
● Wherever the Internet went, Email was sent immediately.
Inevitably, some messages had :-) in them.
● At first it was all computer people, academics, and military. In the
1990’s the internet suddenly burst into the homes of regular people
– and so did the :-).
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 8
Did I Really Invent the Emoticon?
● It depends on your definition.
● Someone else invented the term “emoticon”.
● There were earlier things, such as =) for “tongue in cheek”.
● I never claim to have invented “the emoticon”, only the
:-) and :-( as used online, and maybe the idea of making a face
sideways.
● We could actually watch this spread out from my original post.
● My candidate for the first emoticon in English:
!
(Pre-dates Gutenberg)
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 9
Mutations…
• The “noseless” or “frog” variants: :) and :(
• Some people created whole books of clever text
emoticons:
;-) :-P *<:-)# =|:-(# +<:-) :-O %-O >”^^^^^^^-
• East Asian versions – right side up.
(^_^) d(^_^)b (T_T)
• And then these things appeared, some animated, even
pornographic ones.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 10
Why did the :-) “go viral” and last
30+ years?
I’m not a marketing wizard, but some ideas:
● It filled a (small) need: A very easy way to say “I’m only
joking”, “I’m happy”, “I’m serious”, or “I’m unhappy”.
● It’s free. If people had to pay or ask permission to use it,
nobody would use it.
● There’s an “in group” effect:
Look, I know the secrets of the Internet!
● A smile is immediately recognized by every human culture,
across every language. Even shallow emotion can be
powerful.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 11
Smiles Are Powerful
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 12
Not Only Humans
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 13
How Has :-) Changed My Life?
● Professionally, not much. This was 10 minutes of silliness in
a 40-year career of cutting-edge Artificial Intelligence
Research.
● But sometimes I get invited to nice places like Davos and
meet new people.
● It’s fun to be famous for something.
● Lots of radio and press interviews.
● The Carnegie Mellon PR people love this story.
● The most interesting thing so far was to get a full-page
picture in L’Uomo Vogue. So I’m now an authority on
fashion. :-)
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 14
Check These People Out | Scott E. Fahlman
Editorial from L'uomo Vogue Magazine,
January 2011
Lessons
Nothing very profound here…
● Symbols (“brands”) are more likely to spread and survive if
they are intuitive and immediately recognizable.
– If they tap into some universal human emotion, that's even
better.
– A bit of whimsy and identification with an "in group” also helps.
● You never know what little comment or idea is going to take
off.
– So save a copy!
● Once your creation is out there, you can't control how it
changes and how it is used.
– Sometimes I know how Dr. Frankenstein felt...March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 16
The End
For more info, Google “Fahlman smiley lore”.
March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 17

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:-) The (Unintentional) Birth and Evolution of a Successful International "Brand"

  • 1. :-) The (Unintentional) Birth and Evolution of a Successful International “Brand” Scott E. Fahlman Research Professor Language Technologies Institute School of Computer Science Carnegie Mellon University
  • 2. The Internet (ARPA net) in 1982 March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 2
  • 3. Computing Environment at CMU, 1982 One of the three top universities for Computer Science in the world! ● Two big time-sharing machines, 100 users each. ● Most faculty and students used these ugly text-only terminals. ● Many faculty had terminals at home, connected by 300 to 1200 bit per second phone lines. – Compare to today’s home internet: typically 3 to 10 million bits per second. ● Text-only Email, local and remote. ● We had social media! (Text-only bulletin boards on various topics.) March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 3
  • 4. Flame Wars March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 4 ● Sarcastic post, seen by many. ● One reader thinks it’s serious. ● Angry complaint. ● Sarcastic reply. ● Repeat cycle for days… ● Boring and annoying for all!
  • 5. Tech-Nerd Humor… ● What if the elevator cable snapped, sending it into free-fall? – Would a pigeon in the elevator keep flying? – Would a candle go out? – What would a puddle of mercury do? Turn into a sphere and rise? – You’re in a falling elevator! Is that all you have to worry about??? ● Because of a recent physics experiment, the leftmost elevator has been contaminated with mercury. Also some fire damage. ● Not funny! The elevators are fine and there is no mercury spill. ● Maybe we should adopt a convention of putting a star (*) in the subject field of any notice which is to be taken as a joke. ● Surely everyone will agree that "&" is the funniest character on the keyboard. It looks like a jolly fat man in convulsions of laughter. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 5
  • 6. My Contribution… ● I thought this would amuse the few people following this discussion, and then it would quickly be forgotten. ● I didn’t save a copy. 20 years later, we finally found the original message on back-up tapes in a warehouse. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 6 19-Sep-82 11:44 Scott E Fahlman :-) From: Scott E Fahlman <Fahlman at Cmu-20c> I propose that the following character sequence for joke markers: :-) Read it sideways. Actually, it is probably more economical to mark things that are NOT jokes, given current trends. For this, use :-(
  • 7. It Started to Spread… ● Within a week, many people at CMU were using this. ● In less than a month, it had reached labs and universities in California, and variations were appearing: (:-) for messages dealing with bicycle helmets @= for messages dealing with nuclear war <:-) for dumb questions oo for somebody's head-lights are on messages o>-<|= for messages of interest to women ~= a candle, to annotate flaming message ● But that was as far as ARPAnet went. It could go no further. ● I thought people would get bored, and it would all disappear in a month or two. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 7
  • 8. … And Kept on Spreading ● New universities joined the network, a few at a time. ● The military ARPAnet became the civilian Internet. ● Connections to research/academic nets in UK, Japan, Europe… ● Wherever the Internet went, Email was sent immediately. Inevitably, some messages had :-) in them. ● At first it was all computer people, academics, and military. In the 1990’s the internet suddenly burst into the homes of regular people – and so did the :-). March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 8
  • 9. Did I Really Invent the Emoticon? ● It depends on your definition. ● Someone else invented the term “emoticon”. ● There were earlier things, such as =) for “tongue in cheek”. ● I never claim to have invented “the emoticon”, only the :-) and :-( as used online, and maybe the idea of making a face sideways. ● We could actually watch this spread out from my original post. ● My candidate for the first emoticon in English: ! (Pre-dates Gutenberg) March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 9
  • 10. Mutations… • The “noseless” or “frog” variants: :) and :( • Some people created whole books of clever text emoticons: ;-) :-P *<:-)# =|:-(# +<:-) :-O %-O >”^^^^^^^- • East Asian versions – right side up. (^_^) d(^_^)b (T_T) • And then these things appeared, some animated, even pornographic ones. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 10
  • 11. Why did the :-) “go viral” and last 30+ years? I’m not a marketing wizard, but some ideas: ● It filled a (small) need: A very easy way to say “I’m only joking”, “I’m happy”, “I’m serious”, or “I’m unhappy”. ● It’s free. If people had to pay or ask permission to use it, nobody would use it. ● There’s an “in group” effect: Look, I know the secrets of the Internet! ● A smile is immediately recognized by every human culture, across every language. Even shallow emotion can be powerful. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 11
  • 12. Smiles Are Powerful March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 12
  • 13. Not Only Humans March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 13
  • 14. How Has :-) Changed My Life? ● Professionally, not much. This was 10 minutes of silliness in a 40-year career of cutting-edge Artificial Intelligence Research. ● But sometimes I get invited to nice places like Davos and meet new people. ● It’s fun to be famous for something. ● Lots of radio and press interviews. ● The Carnegie Mellon PR people love this story. ● The most interesting thing so far was to get a full-page picture in L’Uomo Vogue. So I’m now an authority on fashion. :-) March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 14
  • 15. Check These People Out | Scott E. Fahlman Editorial from L'uomo Vogue Magazine, January 2011
  • 16. Lessons Nothing very profound here… ● Symbols (“brands”) are more likely to spread and survive if they are intuitive and immediately recognizable. – If they tap into some universal human emotion, that's even better. – A bit of whimsy and identification with an "in group” also helps. ● You never know what little comment or idea is going to take off. – So save a copy! ● Once your creation is out there, you can't control how it changes and how it is used. – Sometimes I know how Dr. Frankenstein felt...March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 16
  • 17. The End For more info, Google “Fahlman smiley lore”. March 21, 2014 Scott E. Fahlman <sef@cs.cmu.edu> 17