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Web 2.0 and its Implications for Libraries by Ata ur Rehman & Farzana Shafique

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Paper presented at PLA International Conference 2010, Islamabad. October 13-14, 2010

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Web 2.0 and its Implications for Libraries by Ata ur Rehman & Farzana Shafique

  1. 1. Use of Web 2.0 and its Implications for Libraries Perceptions of Information Professionals in Pakistan Authors Ata-ur-Rehman AM Library, National Centre for Physics, Islamabad & M. Phil Scholar, IUB Farzana Shafique Lecturer, Department of Library & Information Science The Islamia University of Bahawalpur (IUB)
  2. 2. Contents <ul><li>Introduction and Background of the study </li></ul><ul><li>Problem Statement </li></ul><ul><li>Objectives of the Study </li></ul><ul><li>Research Methodology </li></ul><ul><li>Findings </li></ul><ul><li>Conclusion </li></ul><ul><li>Recommendations </li></ul><ul><li>Q/A </li></ul>
  3. 3. Introduction & Background of the Study <ul><li>Early stages of Internet </li></ul><ul><li>Paradigm shift in Networks </li></ul><ul><li>ARPANET (Advanced Research Projects Agency NETwork) </li></ul><ul><li>Before 1992- US Military Needs, Govt. and Educational Institutions (Mostly Universities) </li></ul><ul><li>After 1992- Commercial Companies </li></ul><ul><li>Static Pages, One way communication </li></ul><ul><li>HTML </li></ul><ul><li>Term Web 2.0 - 2004 </li></ul>
  4. 4. Web 1.0 and Web 2.0: ??? Web 1.0 Web 2.0 Static Dynamic New version features Customization Personal Website Blogs Directories (taxonomy) Tagging (folksonomy) Bookmarking sites Social bookmarking Companies Communities Edited and Produced Raw Advertised Viral
  5. 5. Web 2.0 : An attitude, not technology* Src: Davis, I. (2005). http://internetalchemy.org/2005/07/talis-web-20-and-all-that http://www.zealousweb.net/blog/technology/web-20-technology-applications-world-wide-web
  6. 6. Problem Statement and Objectives of Study <ul><li>Wide gap in literature about the usage of these technologies in Pakistan </li></ul><ul><li>Emerging technology in all over the world </li></ul><ul><ul><li>To know the status of current usage of Web 2.0 applications </li></ul></ul><ul><ul><li>To know the perception of Information Professionals about these applications </li></ul></ul><ul><ul><li>To propose the recommendations for usage of Web 2.0 applications in libraries of Pakistan </li></ul></ul>
  7. 7. Research Methodology <ul><li>Triangular Method of Research </li></ul><ul><ul><li>Online questionnaire </li></ul></ul><ul><ul><ul><li>Pre-test of tool – 17 professionals </li></ul></ul></ul><ul><ul><ul><li>115 responses </li></ul></ul></ul><ul><ul><li>Semi-structured Interviews </li></ul></ul><ul><ul><ul><li>Eight eminent information professionals from Karachi, Lahore, Islamabad and Bahawalpur </li></ul></ul></ul><ul><ul><li>Data analysis and Interpretation </li></ul></ul><ul><ul><ul><li>Quantitative (SPSS 17) + Qualitative </li></ul></ul></ul>
  8. 8. Data Analysis / Findings <ul><li>Personal profile of the Respondents (N=115) </li></ul>
  9. 9. Data Analysis / Findings (Cont) <ul><li>Frequency Distribution of Respondents’ Professional Positions </li></ul>
  10. 10. Data Analysis / Findings (Cont) <ul><li>Frequency Distribution of Respondents’ Institutes </li></ul>Institutes Frequency Percentage Academic Library 69 58.5 Special Library 32 27.1 Public Library 4 3.4 Missing 13 11 Total 115 100
  11. 11. Web 2.0 Application Usage Scale: 6=Daily, 5=Twice/thrice a week, 4=Weekly, 3=Fortnightly, 2=Monthly, 1=Not used Web 2.0 Applications Mean Median Mode Std. Deviation E-mail Groups 5.69 6 6 0.90 Instant Messenger 4.66 6 6 1.85 Wikis 4.35 5 6 1.76 Social Networking 4.04 4.5 6 1.92 Social Bookmarks 3.49 4 1 2.16 Video Sharing 2.99 3 1 1.90 Blogs 2.75 2 1 1.90 Images Sharing 2.44 2 1 1.72 RSS 2.43 1.5 1 1.75 Micro blogging 2.07 1 1 1.65
  12. 12. Data Analysis / Findings (Cont) <ul><li>Mode of Learning </li></ul>Learning Mode Frequency Percentage Self Learning / Online Tutorials 89 75.4 Friends / Professional Colleagues 57 48.3 Formal Training 28 23.7 Library Schools 23 19.5
  13. 13. Data Analysis / Findings (Cont) <ul><li>Personal Blogs </li></ul>Possession of Personal Blogs Frequency Percentage No 95 82.61 Yes 15 13.04 Missing 5 4.35 Total 115 100
  14. 14. Use of Web 2.0 Applications for Library Services: Perceptions Scale: 5=Strongly Agree, 4=Agree, 3=Neutral, 2=Disagree, 1=Strongly Disagree Web 2.0 applications Mean Median Mode Std. Deviation E-mail Groups 4.82 5 5 0.45 Social Networking 4.44 5 5 0.70 Wikis 4.44 5 5 0.85 Instant Messenger 4.31 5 5 0.91 Social Bookmarks 4.17 4 5 0.87 Blogs 4.12 4 5 1.02 Video Sharing 4.10 4 4 0.78 Images Sharing 4.06 4 4 0.85 RSS 4.00 4 5 0.96 Micro blogging 3.81 4 4 0.87
  15. 15. Qualitative Data Analysis <ul><li>Information Professionals’ Views About Web 2.0 </li></ul><ul><li>Potential Usage of Web 2.0 Applications in Libraries </li></ul><ul><li>Effects of Web 2.0 Applications on Traditional Library Services </li></ul><ul><li>Problems Hindering the Usage of Web 2.0 Applications in Libraries </li></ul><ul><li>Training Opportunities in this Regard </li></ul>
  16. 16. Conclusions <ul><li>The use of Web 2.0 applications is increasing among the information professionals of Pakistan and it is a very positive sign that the users of Web 2.0 applications are from both the sectors (Private and Public) </li></ul><ul><li>All the library professionals were found committed and well aware of the usage of these applications to deliver better services to the library users. </li></ul><ul><li>It was also found that perception of library professionals about many Web 2.0 applications were not very clear. </li></ul>
  17. 17. Conclusion… <ul><li>Instant Messaging (IM), which can be used to provide online reference services in libraries. </li></ul><ul><li>Similarly RSS is being used by library professionals of the world for selective dissemination of information (SDI) but its awareness and use by library professionals in Pakistan is significantly low; same is the case of Micro Blogging (Twitter). </li></ul>
  18. 18. Conclusion… <ul><li>Library professionals in Pakistan can avail the benefits of Web 2.0 applications only by learning the usage of these applications to offer attractive and dynamic services for the users of Web 2.0. </li></ul><ul><li>It was found from the interview results that professional associations and library schools can play a vital role in the training of library professionals for the use of Web 2.0 applications. </li></ul>
  19. 19. Recommendations <ul><li>Library schools, Professional bodies and National library should realize their role of capacity building of professionals so that the well trained human resource can be developed to cope with the challenges of future era. </li></ul><ul><li>Library Schools in Pakistan should integrate the Web 2.0 applications in teaching the IT courses. Thus the future information professionals will get awareness about the potential usage of these technologies; </li></ul><ul><li>Hands on practice workshops should be organized by the library schools and professional organizations like PLA, PULISAA or National Library of Pakistan; </li></ul>
  20. 20. Recommendations… <ul><li>National, academic and special libraries should include the Web 2.0 components on their websites. Library and Information Science Journals/Newsletters and magazines should be available through RSS on their websites; </li></ul><ul><li>Twitter is a very popular service in libraries of the world for the provision of Current Awareness Service (CAS) among subscribers/users. The cellular companies should provide the Twitter Feeds service on Cell Phones in Pakistan as well, so that the real benefit of Twitter may be availed. </li></ul>