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By : Asif ayub
Introduction
• Riyadh marriott hotel is established in 1980.
• It is one of the 5 star hotel.
• This multi-awarded, conven...
Knowledge
• Fitness center entrance is accessible
• Main entrance is accessible
• Pathway to registration desk is accessib...
General
manager
Front office
manager
House
keeping
manager
Head of
maintenance
Sales &
marketing
manager
Food and
beverage...
TPS
• Receivable and
payable
• Cash management
• Product-cost
accounting
• Profitability analysis
OAS
• Payroll
• Personal...
MIS
DSS
EIS
• Order management
• Sales management
Making decisions regarding
• Planning
• Organizing
• controlling
• Strat...
Riyadh marriott hotel provides
the following services
• High-speed Internet
• Fitness center
• Business center
• Restauran...
OSS MSS
• Supervisor
• Foreman
• Finance officers
• General manager
• Branch manager
• Chairman
MANAGEMENT
TOP LEVEL MIDDLE LEVEL LOWER LEVEL
• Chairman
• Managing director
• Secretaries
• General manager
• Board of di...
Managing
director
Director of
human
resources
Director of
sales &
marketing
Director of
finance
Director of
production
Fin...
STRATEGIC
DECISIONS
OWNERS/
BOARD OF
DIRECTORS
MANAGERS
TACTICAL
DECISIONS
MOST
EMPLOYEES
OPERATIONAL
DECISIONS
Top level
...
• Riyadh Marriott hotel is one of the 5 star hotel in Riyadh.
• It is one of the perfect hotel for wedding ,family travel ...
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Marriott hotel presentation

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Marriott hotel presentation

  1. 1. By : Asif ayub
  2. 2. Introduction • Riyadh marriott hotel is established in 1980. • It is one of the 5 star hotel. • This multi-awarded, convenient hotel is perfect for business, conferences, events, weekend getaways, family travel and wedding. • It has also 20 flexible meeting rooms . • It has six floors and 391 rooms. Concept • Input and store the basic data of customers . • Easy to process data in with financial and other organizational department’s requirements. • Retrieve the stored information in as usual form.
  3. 3. Knowledge • Fitness center entrance is accessible • Main entrance is accessible • Pathway to registration desk is accessible • Route to accessible guest rooms is accessible • Business center entrance is accessible • Hotel has on site accessible self-parking • Meeting spaces are all accessible • Pool entrances are all accessible • Restaurants are accessible Information • Check-in: 3:00 PM • Check-out: 12:00 PM Express Check-In and Express Checkout DATA • Riyadh Marriott hotel have 6 floors containing 391 rooms . • This convenient hotel have 27 Suites and 22 meeting rooms.
  4. 4. General manager Front office manager House keeping manager Head of maintenance Sales & marketing manager Food and beverage manager Limitation of system or system boundary System Four seasons Holiday Inn Riyadh palace Tulip Inn Other hotels interaction or system environment
  5. 5. TPS • Receivable and payable • Cash management • Product-cost accounting • Profitability analysis OAS • Payroll • Personal planning • HR time accounting • Travel expenses • training PCS • Production planning • Materials planning • Quality management • purchasing
  6. 6. MIS DSS EIS • Order management • Sales management Making decisions regarding • Planning • Organizing • controlling • Strategic information
  7. 7. Riyadh marriott hotel provides the following services • High-speed Internet • Fitness center • Business center • Restaurant on-site • Pool • Kitchen/kitchenette • Room service • Airport shuttle • Parking • Car rental desk • Meeting event space • Marriott-certified wedding planner • Certified Meeting Planner Technologies used in Riyadh marriott hotel are • High definition televisions (HDTVs) • High speed internet access (wired and Wi-Fi) • Climate control • RFID (Radio Frequency Identification) door lock • Convenient power sources • MP3 docking station
  8. 8. OSS MSS • Supervisor • Foreman • Finance officers • General manager • Branch manager • Chairman
  9. 9. MANAGEMENT TOP LEVEL MIDDLE LEVEL LOWER LEVEL • Chairman • Managing director • Secretaries • General manager • Board of directors • Heads of departments • Superintendents • Branch managers • Account officers • Foremen • Supervisors • Finance officers
  10. 10. Managing director Director of human resources Director of sales & marketing Director of finance Director of production Financial accountant Quality control manager Hotel manager Management accountant
  11. 11. STRATEGIC DECISIONS OWNERS/ BOARD OF DIRECTORS MANAGERS TACTICAL DECISIONS MOST EMPLOYEES OPERATIONAL DECISIONS Top level decisions Middle level decisions Lower level decisions
  12. 12. • Riyadh Marriott hotel is one of the 5 star hotel in Riyadh. • It is one of the perfect hotel for wedding ,family travel ,events and weekend getaways . • This Marriott hotel has the facilities of fitness center , restaurant ,parking , pool ,business center and much more facilities for their customers. • It’s managements and services are perfect. • It is one of the branch of Marriott international .

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