HQTS Group

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Meet Your Specifications, Exceed Your ExpectationsMeet Your Specifications, Exceed Your ExpectationsMeet Your Specifications, Exceed Your Expectations
Why it’s so important to find the right company to partner with!

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
HQTS Group Ltd
• Helmsman Quality & Technology Co. Ltd.
- Inspections, Testing, factory & Social Compliance Audits, Consulting Services
• HQTS-QA International Ltd
- Testing Laboratories in joint venture with QA International Inc.
• Yoshida Ltd.
- Sorting & Piece x Piece inspections for high-end consumer gods
• Xīnghéngshí Company Ltd.
- Consulting services for QA & QC to China manufacturers and suppliers

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Company Timeline
• 1987
- Opened as a division of a large quasi-government product testing company to provide
subcontract services to global inspection companies.
• 1995
- Spun out as an separate company with 5 employees to focus solely on providing subcontract
services for consumer product inspections.
• 2001
- We began working directly with buyers and manufacturers to provide inspections and testing
services and opened foreign sales offices.
• 2003
- Company executives took the company private, and we opened our first testing laboratory in
Hangzhou, China.
• 2012
- Locations in 17 countries and 65 offices, more than 500 professionals on staff

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Anti-bribery and Ethics
• The cornerstone of the HQTS business model
‐ Inspectors are employees paid at a higher than market rate
‐ A zero tolerance anti-bribery policy
‐ Initial and continuing education
‐ Unannounced inspection audits
‐ Unannounced inspector audits
‐ Incentives for reporting violations
‐ Regular analysis of inspector AQL data
‐ Periodic rotation of inspectors

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Total Quality Solutions
• Inspections
- Consumer Goods, Textiles & Apparel, Electronics, Agriculture & Food, Industrial, Mineral
• Product Testing
- Packaging, Toys & Jewelry, Textile & Apparel, Candles & Ceramics
• Factory Audits
- Supplier Audits Technical Factory Audits, Social Compliance Audits
• Production Management
⁻ Managing and verification of your production from raw materials to shipping
• Consulting Solutions
- Management, Certification, Training

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Inspection Services
Consumer Goods
• Apparel, textile, toys, electronics, hardware, home décor, tools
- Pre-production
- During production
- Pre-shipment
Food Safety
• Packaged, Canned, Dried
- Snacks
- Meats
- Seafood
• Frozen
- Seafood
- Vegetables
- Sample picking
- Sorting and Piece x Piece
- Loading Supervisions

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Inspection Services cont’d
Industrial
• Equipment
- From automotive engines to heavy equipment and everything in between
• Machinery
- From wind turbines to hydro-electric power generation
Minerals
• Commodities
- Metallurgical, iron ore, coke, manganese, ferroalloys, chrome, coal, steel.
• Precious Metals
- Bullion, trace minerals, gold, platinum, rare earth

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Inspection Services cont’d
Customized Solutions
• Factory Escort Services
- Translation
- Negotiation
- Travel assistance
• Product Spec Development
- Specifications development
- Technical writing & documentation
- Cad & Technical plan development
• Specialized Services
- Total production quality management
- Quality control staffing solutions
- Quality management solutions

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Product Testing
Packaging – International Safe Transit Association (ISTA) Accredited
• Packaged-product transportation testing
- ISTA transportation test
- Vibration test
- Drop test
- Incline impact test
• Packaging Materials Test
- Edgewise compressive strength test
- Tearing resistance
- Bursting strength
- Compression test for shipping carton
- Atmospheric conditioning test
- Clamping force test of packaging pieces
- Thickness measurement
- Basis weight and grammage
- Toxic elements in packing material

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Product Testing cont’d
Toys & Jewelry
• Testing to CPSC, ASTM, FDA, EN-71, ISO, GB standards
- Mechanical & Physical
- Flammability Safety
- Electric Toy Safety
- Toxic Element & Materials
Textile & Apparel
• Testing to AATCC, ASTM, CPSC, and ISO standards.
• Categories
- Various fibrillar component fabrics
- Various structural fabrics
- Garments
- Home Textiles
- Heavy metals
- Phthalates content
- Label
- Decoration articles
- Ecological fabrics
- Others

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Candles & Related Products
• Characteristics Tested
- Burn time
- Label check
- Smoke test
- Candle stability
- Burning safety
• Ceramic and Glassware Testing
Chemical testing
- FDA, Food grade test
- Lead content on surface coating
- EU Food grade test
- Total Cadmium
- Lead content of wick
- Candle container compatibility
- Container temperature characteristics
- Heavy metal content
Physical testing
- Wipe Test
- Annealing
- Thermal shock (glassware only)
- Dishwasher test
- Water absorption test

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Common testing protocols
• Rohs
- Lead (Pb)
- Mercury (Hg)
- Cadmium (Cd)
• REACH
- The European Union (EU) Regulation that addresses the production and use of
chemical substances and use of chemical substances of very high concern (SVHC).
• CPSIA
- Imposes new testing and documentation requirements, and sets new acceptable levels
of several substances in the manufacture of juvenile products.
• DMF
- Requires Member States to ensure that products containing the biocide
dimethylfumarate are not to be allowed into the European Union.
- Hexavalent chromium (Cr6+)
- Polybrominated biphenyls (PBB)
- Polybrominated diphenyl ether (PBDE

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Factory Audits
• Supplier Audits
- Business background and fact check
- Business and Client References
- Business and/or Professional License
• Technical Audits
- Manufacturer's background
- Manpower
- Production capability
- Machinery, facilities & equipment
• Social Compliance Audits
- Child labor laws
- Forced labor laws
- Discrimination laws
- Minimum wage laws
- Dormitories
• Customs & Trade Partnership against Terrorism (C-TPAT)
- Location Verification
- Factory Relationships
- Performance Capability
- Manufacturing process & production lines
- Quality system such as testing & inspection
- Management system & capability
- Environment
- Working hours
- Overtime wages
- Social benefits
- Safety and health
- Protection of the environment

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Consulting Services
• Management
- Quality management
- Manufacturing management
- Salary & performance management
- Human resources management
• Certification
- Establish all internal processes and procedures to comply with various ISO certification
requirements such as ISO9000 and ISO14000, OHSAS18000, HACCP, SA 8000, ISO/TS16949
standards
• Training
- The Quality Assurance Roadmap
- Managing for Quality Assurance
- Managing through Performance
- Staff training for QA, QC and Ethics
- Auditor training to ISO, SAS, and More
- Quality Control Training for Manufacturers
- 5S management
- Information system set-up
- Social compliance consulting

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Flexibility
Large enough to cover all your Asia locations
• Global reach
- Over 500 employees
- More than 17 countries
- 65 plus offices, laboratories & inspection branches
Small enough to craft a solution to match your requirements
• Dedicated account coordinator
- A single point of contact
- International English speaking staff
- Local sales representation in many major countries

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Recognized Industry Leadership
• Accredited by CNAS
- The Chinese the national accreditation body responsible for the accreditation of inspection
bodies, laboratories and certification bodies.
• Licensed by AQISQ
- The entity responsible for administering and enforcing laws related to inspection and testing
companies in China. Licensing by them is required to operate legally.
• Member in Good Standing of TIA
- The Toy Industry Association is a non-profit trade association for producers and importers of toys
and youth entertainment products sold in North America.
• Legal Member of IFIA
- The trade association for inspection agencies and related organizations that provide inspection,
testing and certification services internationally.

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Deliverables
• Experience, Industry and local knowledge
- Operating longer in Asia than any other QA company
- Combined staff of over 500 industry specialists
• The solution you need at a price you can afford
- Inspection solution bundles
- Volume pricing discounts
• Fast reliable ordering and reports
- Inspections within 48 hours of receiving the order
- Preliminary reports can be provided while onsite
- Reports within 24 hours of inspection completion

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Deliverables cont’d
• Solutions customized to meet your exact requirements
• Quality you expect at a price you can afford
• Fast, reliable, accurate service & report delivery
• Reports you can trust backed by documented ethics initiatives
• Quality solutions with you every step!

History
Ethics
Solutions
Flexibility
Accredited
Deliverables
Next Steps
• Execute NDA
• Trade technical data and testing, inspection, and/or audit requirements as needed
• Review technical requirements and samples
• Jointly develop service agreement and contract
• First order
Next Steps

HQTS Group

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HQTS Group