1. SPAN Infotech (India) Pvt. Ltd.
ISO 9001:2008 | ISO / IEC 27001:2005 | CMMI ML 5 | PCMM ML 5
Corporate Presentation
Nanda Kumar
Regional Sales – UK & Europe

2. SPAN Overview
2 2
 Offshore Centers
- CMMI 5, PCMM 5
- ISO 9001:2008
- ISO 27001: 2005
 Almost two decades in IT solution providing
 Part of US$ 2.3 billion Norwegian company
& 10,000+ employees
 #7 in Best IT Employer in India
(Employee size < 2000) Dataquest
 Retail & Logistics
 Insurance & Healthcare
 Banking & Finance
 Independent Software Vendors
 Product Engineering Services
 Application Management
 Independent Testing Services
 Enterprise Mobility
 DW / Analytics
 Remote Infrastructure Management Services
 ERP
 Cloud Enablement
 Internet of Things
“PARTNER” for Digital Transformation

3. SPAN Offerings
Slide 3
AD/AO
Testing
DWBI
ITO
ERP
Mobility
Insurance &
Healthcare
Banking &
Financial Services Retail
Travel,
Transportation
& Logistics
ISV
Application Development, Application Maintenance, Re-engineering, Modernization, Migration
Functional, Automation, Performance & Security testing
ETL, BI reporting, Data cleansing, KPI & Data Visualization, Exploration, Modeling/Datamart design
Application operations, Infrastructure Management, Event monitoring & Management, Patch/Incident
Management & Change Management, Capacity Management
Implementation, Rollouts, Upgradation, Application & Audit Management
Consulting, Application - Design and Development, Enterprise Mobility, Testing & Deployment, Cross
Platform Development/Porting
1 2 3 4 5
6 7
8
9 10
11 12 13
1. HIPAA, 4010-5010, Dynamic
Rule Engine
2. PCI/DSS, SAS 70, CTX, GAAP,
SEPA compliances
3. Migration Factory Model
4. Warehouse management
Framework
5. CMS, DMS, Portals
6. 5010 compliance testing
7. OWASP based security testing
8. ART framework, Bigdata,
performance dashboards &
Forecasting Modules
9. ITIL, ISO9001 & ISO 27001
10. ITIL, ISO9001 & ISO 27001
11. Insurance quotation
Framework
12. Mobile banking Framework
13. Customer loyalty, Coupon, m-
Commerce

4. Business Arrangements
Offshore Fixed Price/Fixed Time
Offshore Pavilion
Build Operate Transfer
Onsite Services
Slide 4

5. 5
Top 20 Best Employer in India
• Rated by IDC and Cybermedia,
an Independent Research org and
the largest selling IT magazine in
India
• #7 Best Employer
(resource <2000)
• Several Indian companies
participate
• Key review points include
employee satisfaction, appraisal
systems, employee perception of
the organizations strengths
• Continuity of their team for several years
due to low attrition
• Highly motivated team translates to high
productivity, innovation and values
• Able to attract good talent
• Constantly trained employees bring
additional knowledge to the table
• High customer satisfaction/customer
experience
Features Benefits to Clients

6. 6
SPAN In Insurance Space
And Standards
Functions Processes Systems Solutions Technology
Front Office
Portal
CRM
QuotingRating
Content
Management
AD and AM
Legacy
Modernization
Business
Analysis
Functional and
Technical
Consulting
Test Lab
BI Solutions
Data
Warehousing
Data Migration
BPO
Help Desk
Web
Applications
Web Services
SOA
SAAS
Microsoft
Java
Oracle
My SQL
MS SQL
Mainframe
SYSTEM i
(AS/400)
Agent, customer and
Broker interfaces
Market Research
Sales and Marketing
Document Creating
Data Entry
Agencies
Brokers
Call center
Third Party
Retailers
Core
Underwriting
Risk Management
Actuarial
Policy
Billing
Claims
FinancialRecon
Risk Classification
Risk Assessment
Policy Form Processing
Loss Control
Payouts
Claims Processing
Fraud Detection
Third Party Management
Rating Engine
Premium Calculator
Policy Admin
Claims Processing
Payout Handler
Commission
Product Launcher
Billing System
Back Office
Statistical Reporting
Investments Reporting
Financial Reporting
Investment Analysis
Portfolio Management
Fund management
Help Desk
Third Party Systems
Tech Support
Regulations,
Compliance
and
Standards
ACORD
EDI
SOX
Data Transfer Standards
Security Standards
Claim Standards
ACORD Standards
EDI Interfaces

7. Banking & Financial Services Competency
Slide 7

8. Retail Services Competency
Slide 8

9. • SPAN’s Transportation and Logistics is a blend of technocrats and domain
rich Subject Matter Experts
• SPAN’s Transportation & Logistics expertise includes:
• Sales Order Management
• Purchase Order Management
• Warehouse and Inventory Management
• Logistics Management
Sales Order Management
Sales Forecast / Distribution,
Customer Relationship,
Return Good / Warranty
Claim Processing
Warehouse Management,
Work Order Management,
Inventory Management , Control,
Pricing
Fleet Management
Tracking
Dispatch Management
E Procurement
Sales
Order
Management
Warehouse &
Inventory
Management
Logistics
Management
Purchase
Order
Management
Transportation
& Logistics
Product
Development
Testing
Services
Data Mining &
Warehousing
Application Re-
Engineering
Services &
Maintenance
Mobility
Services
Integration
Services
Transportation & Logistics Expertise
Slide 9

10. Independent Software Vendors
Slide 10
Product
Re-engineering
ITO
Cloud
SaaS
Enablement
SOA
DWBI
Practice
Mobility
Product
Co-Development
& Sustenance
Time to
Market
Cost
Scalability
Quality
ISV
Challenges

11. Managed Testing
Functional Testing
• Manual
• Automation
Non - Functional Testing
• Performance/Load Testing
• Security Testing
• Usability Testing
• Accessibility Testing
• Compatibility Testing
• Agile Scrum and Scrum of Scrums
• Verification and Validation model (V Model)
• Extreme Programming
• Waterfall model
• Iterative model
• Test Driven Development (TDD)
• Integrated ISO and CMMi
Processs
• Metric Driven Project
Management – Weekly reports
with Metrics
• Knowledge based testing -
Knowledge Acquisition, Retention
and Transfer
• Reusability – Strategies,
Methodologies, Approaches,
Frameworks, Checklists, Test
cases
• Defect Prevention – Reduce
rework
• Collaborative Tools for distributed
teams
Automation
• HP Quick test Pro
• HP functional test
• Selenium
• TestComplete
• Test Partner
• IBM Rational Test
• Coded UI
Performance
• HP LoadRunner
• HP Performance Center
• MS Visual Studio
• Radview Webload
• Open STA
• Jmeter
Security
• Tools suggested by OWASP
• Cenzic
• IBM Appscan
• Cross Check
• SoapSonar
• Parasoft SOATest
• WSChess
Managed
Testing
Services
Tools
Process
Models
Value
Adds
Slide 11

12. • Conceptualization
• Data Modeling/Data Mart
Design
• ETL Services
• Reporting Services
• Data Cleansing
• Customized Solution
Development
• KPI/Data Visualization
• Data Exploration
• Packaged BI
• Analytics
• Big Data Engineering
• Design & Development
Services
• Data/Database
Migration/Integration
• Database
Administration/Support
• Remote DBA Service, 24/7
Support
• Database Performance
tuning
• Capacity Planning
BI Practice Summary
• Oracle
• DB2
• MS-SQL
• MySql
• Teradata
Database
• Informatica - Power Center
• Power Exchange
• Informatica CDE
• Data Stage
• MS- SSIS
• Mercator
• SAS
ETL
• OBIEE
• Cognos
• MS-SSRS/SSAS
• Business Object
• Microstrategy
• BIRT
• Qlikview
• Pentaho
BI Reporting
- Dashboard
Tools and TechnologiesServices
Highlights
Insurance Agency Commission DW Model | SEPA – ISO 20022 Readiness | BIG DATA – Social Media Integration Framework and
Analytics | Certified DB, DW & BI Specialist | Oracle Retail Analytics Model | Cloud Data Integration | Network Log Analytics
DW BI Database
Slide 12

13. IT Operations
Operating System
(Windows 2003, Vista, Windows 7, Unix, Linux)
Problem/Change/CapacityManagement
Incident/PatchManagement
EvenManagement/Monitoring
• Custom Applications
• Legacy Application
• Special Application
• SharePoint
• BizTalk
• Exchange
• Dynamics/CRM
• Oracle
• OeBS
• SAS
• Siebel
• Hyperion
Database/Virtualization/Network/Storage
(SQL, Oracle, VM Ware, Citrix)
Global IT Operations Portfolio
Application
Operation
Infrastructure
Operation
Enterprise Applications

14. Mobility & Communications
Slide 14

15. PES
Create Design,
Implement
Design &
Development
Product Testing
& Qualification
Product
Management
Requirement
gathering &
Analysis
Value
Engineering &
Product
Sustenance
Product
Release
• Best Practices Design
• Agile Product Development
• Localization &
Internationalization
• Quality Process & metrics
• Functional Product
Testing
• Test Planning & Tracking
• Result Management
• Improve Defect rates
• Help customer
deployments &
customizations
• Manage Production
• Rollout & Product
Launch
• Requirement congruence
with stake holders
• Deliberations
• Elicitation
• Finalization
• Product Roadmap – Feature
Analysis
• Technology Assessment
• Readiness – Channel
Training
• Support – Demos, Event
support, Channel Support
• Re-engineering Services
• Feature/Functional
Enhancement
• Build & Patch Management
• Bug Fixing & Maintenance
• Product Deployment
Product Engineering Services
Slide 15

16. ERP Support Services
• Services - Application development, Customization, Integration, Operations and maintenance
• Applications - SAP R/3 4.6c, 4.7e, ECC 5.0, ECC 6.0 with Solution Manager and MySAP Business Suite
Products like (EP, PI, BI, etc.)
• Development Tools - ABAP/4 , WebDynpro
• Basis Support – System Installation, monitoring, patch upgrades, performance tuning, Backup and restore,
Version Upgrade etc.
• NetWeaver – Development/Customization of Integration objects (NetWeaver PI)
SAP Support
• Post Implementation Maintenance and Support
• Oracle Applications software and DBA support
• Implementation of Oracle Fusion middleware platform
• Develop interfaces to integrate Oracle with non-Oracle Systems
Oracle Apps Support (E-business Suite)
• Package evaluation – Evaluate customers business process and map them to the product offerings
• Product Licensing – Help customers in procuring optimal number of user licenses in a cost effective manner
• Global implementation – multisite/location implementation based on customers geographic presence
• Support and Maintenance – Provide remote support and maintenance of the applications
Microsoft AX and NAV
Slide 16

17. 17
Technology Partners

18. Client Culture Alignment
Our RM Model
Adds value to the client
and empowers a sustained
relationship. The RM
model is a future proof
engagement methodology
and addresses five aspects
of a relationship.
Slide 18

19. Differentiating Pyramid
• The playing field of offshore
companies narrow as you go up
the Pyramid.
• The key success factors for
offshore are Client Engagement
and Internal Processes.
• Domain can be ramped up and
Technology Expertise is a
minimum qualification.
Slide 19

20. Key Differentiators
• 40% of our longstanding customers had bad outsourcing experience before
they tried us, 30% first timers and 30% with seasoned outsourcing models
– all highly satisfied. They experience the difference and stay with us!
• Very high employee retention critical to outsourcing. Middle management
attrition in low single digits; ranked #7 Best Places to Work For
• Focus on both What we do and How we do it - driven by deep relationship
• Highly value driven and innovative
• Unique combination of Tier-1 feel with the two decades of outsourcing
maturity and innovation and small vendor advantage of high personal
attention, including top management relationship, with 2,000 employees
– just the right size!

21. 21
Sample U.S. Client List

22. 22
Sample Europe Client List

23. STEERING PROGRESS.TOGETHER.

24. SPAN Overview
• 20 years of Offshore Software Services
• Mix of Fortune customers, ISVs, Insurance
TPAs. A Fortune 5 company has been our
largest customer
• Part of EVRY Group
– Largest IT group in the Nordic countries
– Around $ 2.4 billion IT services group
– Ranked top 21 in FinTech 100
• #7 Best Employer in India for Employee size
< 2000; Low attrition
• Partnered with Leading OEMs such as
Microsoft, Oracle, SAP, Amazon
• CMMI level 5, ISO 9001:2008, PCMM 3 and
ISO 27001:2005 certified
Slide 24

25. Processes
Client
Engagement
Stability
Domain
Services
and
Technology
SPAN
An EVRY Company
Two decades of
offshoring
• Two decades in IT solution
providing
• Part of US $2.4 Billion
Norwegian company & 10,000+
employees
• #7 in Best Employer in India
(Employee size < 2000)
• Implemented the critical
success factors for outsourcing
and the processes to avoid
failure points proactively
• Very high customer retention
rate
• Insurance & Healthcare
• Banking & Finance
• Retail
• Travel, Transportation &
Logistics
• Independent Software Vendors
• End-to-end services including AD/AM, QA, DW/BI
• Enterprise Mobility
• ITO 24*7
• Converged Communications
• ERP
• Product Engineering Services
• Strong industry partnerships with AWS, Oracle, Microsoft, IBM
• Relationship Model
– Management focus
– Governance team
• Innovative Pricing
• Tailored Business
Models
• Highly flexible and
adaptable
• Value-adds on every
project
• Strategic partnerships
after reaching trusted
partner status
• Driving both
bottomline and topline
growth
• Offshore Centers
certified
– CMMI Level 5
– ISO 9001:2008
– ISO 27001: 2005
– PCMM Level 3
SPAN Overview
Slide 25