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Mobilizing the Web: A handheld experience Mahmood Ashek Solution Architect July 15th, 2008
My CV as a Tag Cloud
[object Object],[object Object],[object Object],A G E N D A A
Mobile Society 3 billions subscribers by 2010, half of the world population
The Age of Mobile ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Understanding Mobile 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Mobile Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Mobile Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Emerging Mobile Technologies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],A G E N D A A
Mobile Strategy ,[object Object],[object Object],[object Object],[object Object]
IBM Customer Facing Solutions (CFS) ,[object Object],= Self-Service ,[object Object],[object Object],[object Object],[object Object],Kiosks Web Mobile IVR/ Call Center
IBM Interactive – Centres for Solution Innovation Solution Architects Application Developers Content Modelers Database Architects Creative Directors  Information Architects Interaction Design Art Directors Visual Designers Business consultants  Web strategists Multi-channel strategists Content strategists Technology User experience Strategy
IBM Mobile Applications Practice (MAP) Consumer Insights 3 Standards Based, Open Ecosystem 2 Offering & Partnering Strategy 4 Innovative Interactive Applications 5 Business and Marketing Transformation 6 Scalable and Cost Efficient Infrastructure 7 Mobile Internet Services Strategy 1 Benefits of Multi-channel 1.  Customer centricity.  Providers of services are to revolve around consumers 2.  Synergies  due to a centralized business model, which reduces overheads and time to market 3.  Brand value  is spread to new products and services.  User Experience, creative design and solution innovation are core to the success of the various customer touch points.
Mobile Travel Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ The Web Will Overtake Kiosks, but Mobile Is The Future” Forrester Research, February 2007 20% Kiosk Check-in 30% Internet  Check-in 40% Mobile  Check-in 10% Desk Agent
IBM Mobile Check-in (MCI)
MCI Architecture Overview
Mobile Hospitality Services Service  Managers Unlock Room Pay Bill Check-in Location based alerts Room Directions Promotions
Mobile Financial Services ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile Financial Services ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: Juniper Research
Mobile Retail Services  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IBM Mobile Delivery Services ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Enterprise Mobility Services ,[object Object],[object Object],[object Object]
Mobile Web 2.0 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],WHY THE IBM CENTRE FOR SOLUTION INNOVATION :: TORONTO?
A G E N D A A ,[object Object],[object Object],[object Object]
Designing for the Right Device Symbian Windows Mobile Linux Mobile Nokia OS - S40 Sony Ericsson OS Motorola OS BlackBerry OS
Mobile Web Standards ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object]
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Desktop Information Architecture vs. Mobile Information Architecture
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object]
Mobile User Experience Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],Source: IBM developed mediaworld.mobi site
Mobile Application Testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Acknowledgements ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank You! ,[object Object],[object Object],[object Object],[object Object]

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Mobilizing The Web - A Handheld Experience (IBM)

  • 1. Mobilizing the Web: A handheld experience Mahmood Ashek Solution Architect July 15th, 2008
  • 2. My CV as a Tag Cloud
  • 3.
  • 4. Mobile Society 3 billions subscribers by 2010, half of the world population
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. IBM Interactive – Centres for Solution Innovation Solution Architects Application Developers Content Modelers Database Architects Creative Directors Information Architects Interaction Design Art Directors Visual Designers Business consultants Web strategists Multi-channel strategists Content strategists Technology User experience Strategy
  • 14. IBM Mobile Applications Practice (MAP) Consumer Insights 3 Standards Based, Open Ecosystem 2 Offering & Partnering Strategy 4 Innovative Interactive Applications 5 Business and Marketing Transformation 6 Scalable and Cost Efficient Infrastructure 7 Mobile Internet Services Strategy 1 Benefits of Multi-channel 1. Customer centricity. Providers of services are to revolve around consumers 2. Synergies due to a centralized business model, which reduces overheads and time to market 3. Brand value is spread to new products and services. User Experience, creative design and solution innovation are core to the success of the various customer touch points.
  • 15.
  • 18. Mobile Hospitality Services Service Managers Unlock Room Pay Bill Check-in Location based alerts Room Directions Promotions
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. Designing for the Right Device Symbian Windows Mobile Linux Mobile Nokia OS - S40 Sony Ericsson OS Motorola OS BlackBerry OS
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.

Editor's Notes

  1. The Web has revolutionized how we consume, publish, and interact with information, but up to now it has only been accessible to people with desktop computers. But in our fast-paced always on the go society - businesses, organizations and individuals need to interact with others while being mobile. Today the Web and the mobile ecosystem are truly converging as these mobile devices are becoming more sophisticated and the web is extending to embrace the mobile platform. Hello everyone, My name is Mahmood Ashek and I am here today to give you an overview of emerging mobile technologies, the industry opportunities, and IBM’s mobile application initiatives. The goal of this presentation is to help business owners determine how their organization can mobilize its online strategy and provide solution developers with enough knowledge to get started with the development for mobile context.