What is a perfect KPI? It should have a name, baseline, target, strategic goal behind it, updated regularly, being used according to certain scenario, induce right behavior, etc.
In this presentation we'll discuss a KPI template that consists of 12 steps that help to generate right KPIs.
KPI Template (article) https://bscdesigner.com/kpis-guide.htm#kpitemplateinfographic
BSC Designer (software): https://bscdesigner.com/try-bscdesigner