SlideShare a Scribd company logo
1 of 14
San Mateo Mothers Club, 355 members 1
Will add new photo
Howard County Striders Females
The Digital Platform for Trusted Groups
Exercise Group
Parents Club
PTA
Neighborhood
Association
Family GroupVolunteer Committee
95%
Influence others
purchases
Over 1 Million Community Influencers
95%
female
92%
have children
89%
are 25-54
82%
facebook67%
Use coupons
69%
Have pets
81%
homeowners
28%
early adopters
52%
Smartphone
users
Influence life online and off in their local communities
59%
$80K+ HHI
70%
BA/BS
or higher
What Members Do
Share news, files
and photos
Search the best
local deals,
sourced daily
Review and
recommend products
and services
Watch videos and
add comments
Buy, sell and trade
Seek and give advice
to friends
Plan and schedule
events
Share member
profiles
Gain consumer insights
Orchestrate successful launch
Drive purchase, brand advocacy
Share a passion
Reach targeted audience
BigTent Engagement Marketing Capabilities
Living Labs
Product Introduction
Brand Activation
Cause Marketing
Display Advertising
Display Ads
Survey
Product Review Form Email Communications
Calphalon Key Influencer
Case Study – Consumer Insights
Results
• 1.5 million impressions served
• CTR .20%
• 1,900 survey respondents
• 82% of respondents opted in to participate in key influencer group
• 500 Cooks with Style identified
• 500+ product reviews created (goal was 250 reviews)
• Averaged 120 words per promotion review (35% increase from
regular reviews)
• Organic Blog posts outside of BigTent:
Canning with Kids: http://www.canningwithkids.com/blog/2010/04/product-review-calphalon-unison-sear-nonstick.html
The Zimmer Zoo: http://zimmerzoo.wordpress.com/2010/03/29/makes-my-monday-free-stuff/
LIVE TO EAT: http://livetoeat-blog.blogspot.com/2010/04/cooking-with-calphalon.html
Living in Maryland: http://livinginmaryland.blogspot.com/2010/04/calphalon-review.html
Break the Cycle: http://breakthecycle4them.blogspot.com/s
• Next Steps: Branded Community
Calphalon Key Influencer
Case Study – Consumer Insights
#Members Clorox Green Works Brand Community
Case Study – Brand Activation
Branded Community
Group News Email
Clorox Green Works Brand Community
Results
• 300+ Key Influencer Members
• Survey – Battery Segmentation and Key Influencer
• 1.2 MM impressions
• 2,248 Completed Survey – 1 Week
• CTR .23%
• 85% of survey respondents opt-in to participate
• Ongoing living lab used for:
– Product research
– Consumer perceptions
• Next Steps – Consumer Insights and Promotional Programs
“I'm definitely a convert to all things Green Works since I tried the dish soap - seriously,
you've got to try it! It's the first environmentally friendly soap that actually cuts grease
and doesn't destroy my hands. Thanks for helping me see the light.”— Dominique
Case Study – Brand Activation
Case Study – Geo-targeted New Product Introduction
Godiva Coffee Tasting Parties
© 2009 Big Tent Design, Inc. Confidential.
Display Ads
Entry Form
Viral Sharing
Results
• 300K impressions phase one
– Total of 800k
• 12,370 invitees
• CTR .21%
• 15 Offline Group integration Parties
• 720 party attendees
– 300 + Consumer Insight Surveys completed at the parties
– Hundreds of Photos
• Geo-Targeted in Northern California
• Next Steps — Scaling to National Footprint
Godiva Coffee Tasting Parties
Case Study – Geo-targeted New Product Introduction
Program Currently Running
• 814K impressions
• CTR .23%
• Second of four campaigns
Case Study – Cause Marketing
Cloud B Audubon Campaign
Display ads
Donation landing page
eBay Classifieds Sponsorship
Currently in Development
• 3 tiers of sponsorship
- Display advertising
- Product sponsorship
- Product integration &
cross-posting
Classifieds Sponsorship
Case Study — Feature Sponsorship
BigTent Engagement Marketing Partners

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Big Tent Capabilities August 2010

  • 1. San Mateo Mothers Club, 355 members 1 Will add new photo Howard County Striders Females
  • 2. The Digital Platform for Trusted Groups Exercise Group Parents Club PTA Neighborhood Association Family GroupVolunteer Committee
  • 3. 95% Influence others purchases Over 1 Million Community Influencers 95% female 92% have children 89% are 25-54 82% facebook67% Use coupons 69% Have pets 81% homeowners 28% early adopters 52% Smartphone users Influence life online and off in their local communities 59% $80K+ HHI 70% BA/BS or higher
  • 4. What Members Do Share news, files and photos Search the best local deals, sourced daily Review and recommend products and services Watch videos and add comments Buy, sell and trade Seek and give advice to friends Plan and schedule events Share member profiles
  • 5. Gain consumer insights Orchestrate successful launch Drive purchase, brand advocacy Share a passion Reach targeted audience BigTent Engagement Marketing Capabilities Living Labs Product Introduction Brand Activation Cause Marketing Display Advertising
  • 6. Display Ads Survey Product Review Form Email Communications Calphalon Key Influencer Case Study – Consumer Insights
  • 7. Results • 1.5 million impressions served • CTR .20% • 1,900 survey respondents • 82% of respondents opted in to participate in key influencer group • 500 Cooks with Style identified • 500+ product reviews created (goal was 250 reviews) • Averaged 120 words per promotion review (35% increase from regular reviews) • Organic Blog posts outside of BigTent: Canning with Kids: http://www.canningwithkids.com/blog/2010/04/product-review-calphalon-unison-sear-nonstick.html The Zimmer Zoo: http://zimmerzoo.wordpress.com/2010/03/29/makes-my-monday-free-stuff/ LIVE TO EAT: http://livetoeat-blog.blogspot.com/2010/04/cooking-with-calphalon.html Living in Maryland: http://livinginmaryland.blogspot.com/2010/04/calphalon-review.html Break the Cycle: http://breakthecycle4them.blogspot.com/s • Next Steps: Branded Community Calphalon Key Influencer Case Study – Consumer Insights
  • 8. #Members Clorox Green Works Brand Community Case Study – Brand Activation Branded Community Group News Email
  • 9. Clorox Green Works Brand Community Results • 300+ Key Influencer Members • Survey – Battery Segmentation and Key Influencer • 1.2 MM impressions • 2,248 Completed Survey – 1 Week • CTR .23% • 85% of survey respondents opt-in to participate • Ongoing living lab used for: – Product research – Consumer perceptions • Next Steps – Consumer Insights and Promotional Programs “I'm definitely a convert to all things Green Works since I tried the dish soap - seriously, you've got to try it! It's the first environmentally friendly soap that actually cuts grease and doesn't destroy my hands. Thanks for helping me see the light.”— Dominique Case Study – Brand Activation
  • 10. Case Study – Geo-targeted New Product Introduction Godiva Coffee Tasting Parties © 2009 Big Tent Design, Inc. Confidential. Display Ads Entry Form Viral Sharing
  • 11. Results • 300K impressions phase one – Total of 800k • 12,370 invitees • CTR .21% • 15 Offline Group integration Parties • 720 party attendees – 300 + Consumer Insight Surveys completed at the parties – Hundreds of Photos • Geo-Targeted in Northern California • Next Steps — Scaling to National Footprint Godiva Coffee Tasting Parties Case Study – Geo-targeted New Product Introduction
  • 12. Program Currently Running • 814K impressions • CTR .23% • Second of four campaigns Case Study – Cause Marketing Cloud B Audubon Campaign Display ads Donation landing page
  • 13. eBay Classifieds Sponsorship Currently in Development • 3 tiers of sponsorship - Display advertising - Product sponsorship - Product integration & cross-posting Classifieds Sponsorship Case Study — Feature Sponsorship

Editor's Notes

  1. Support the local groups that make communities tick Trusted groups are fabric of their communities Mission crittcal for family
  2. Mom’s on BigTent have influence on and offline:
  3. Active groups: Continuous - 2x interactions with group/day Sticky – 8 pageviews/visit 70M emails/month
  4. It would be great to run a query a before and after query: Mentions of Calphalon before Dec. 09 vs. how many mentions Jan. 10 – present Email .30%, Onsite .11%
  5. 8
  6. Brand mentions before and after campaign? Rufus – recent post #’s, comments or interesting stats.? The site member is a leader with a very large spear of influence Onsite 0.12% Email 0.44%
  7. Next steps – scaling Screen shot of landing page for more information
  8. Onsite 0.08% Email 0.34%
  9. E-commerce Onsite 0.09% Email 0.26%