Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
Best Practices For Designing A VUI
1. BEST PRACTICES FOR DESIGNING
A VUI (VOICE USER INTERFACE)
Prepared By: Arun George
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2. Understand your target audience.
Use the brand’s persona for creating and playing prompts.
Users need to feel they are playing by the same rules – cooperation, informative, relevance.
Use conversational language rather than treating the system as "information collector".
Try not to use "Please" on every single line.
Understand your users mental model and cognitive limitations when presenting information. For example,
native English speakers often place new information at or near the end of the sentence, and this is where
they often expect to retrieve it.
Use cohesion devices such as pronouns, discourse markers, pointer words, etc.
Remove words and phrases that can be supplied by context.
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