The document discusses revisiting working agreements for an agile team. It describes an experience working with a distributed team struggling with communication issues. The consultant observed challenges like different time zones, lack of shared understanding, and cultural barriers preventing open communication. Through facilitating discussions and aligning the team's working agreements with agile values like psychological safety and openness, the team was able to improve engagement, resolve impediments, and achieve better outcomes. Lessons included the importance of building trust, overcoming biases, and continuously evolving agreements.

1. Stop Spinning Your Team’s Wheels
It’s Time to Revisit Your Working Agreements
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Selfie moment
Strike a Pose!
Good Morning!!

3. What if...

4. … your team were this awesome!
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5. From Uh-oh to Ta-da!
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6. Becoming the team’s coach
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7. Meeting the team
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Just like that
it was
all over!

8. My Uh-oh moment
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9. Top observations
● Time Zones
● Agile Mindset
● Clarity
● Hidden Impediments
● Lack of Shared Ownership
● Cultural Barriers
● Engagement
● Communication Technology
● ScrumMaster Role
● Timebox
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10. Feedback is a gift!
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11. Feedback is not always a gift!
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12. “Trust is knowing that when a
team member does push you,
they're doing it because they care
about the team.”
Patrick Lencioni
Building trust
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13. “When Alex tried to break down the barrier of
the ‘lead’ being the team spokesman to give
everyone a voice, we realized just how much our
offshore teammates are giving up to avoid
upsetting us, the client” Product Owner
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The Aha moment

14. The team opens up
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15. Scrum values helped us align
Courage
Safety to speak your mind
Strict vegas rules
Focus
Better Clarity
Timeboxed Meetings
Openness
Everyone Speaks
Enunciate
Respect
Confirm Understanding
Mute Self When Silent
Commitment
Bite What you Can Chew / Stop Starting Start Finishing
Resolve Impediments Quickly
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16. r
Ta-da!
Working Agreements that matter
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17. Outcomes summary
Commitment
Engagement
Meetings
ScrumMaster role
Impediments
Shared ownership
Clarity
Retrospectives
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18. Lessons Learned
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Build respect & trust
Prompt & be patient
Be human first
Psychological safety
Overcome cultural bias
Learn from your journey
Leverage scrum values
Evolve working agreements

19. Gratitude
Mark Kilby
Courage
Sue Burk
Focus
Kelli DerumOpenness Deema Dajani
Commitment
“The Team”
Respect
References
● Lencioni, Patrick. “The Five Dysfunctions of a Team: A Leadership Fable”
● Scrum Guide “The Five Scrum Values”
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20. “To improve is to change, to be
perfect is to change often”
Winston Churchill
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Immortal Words

21. Like my session? Please rate it!
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22. www. Alex Kanaan .com
Experience report published on
www.agilealliance.org/resources/experience-reports
www.linkedin.com/in/
AlexKanaan
@AlexKanDu

23. STOP