4. highly dramatic Statement jewelry swirled and sparkled materials ranging from feminine fabric petals and diamonds to harder looks with arrowheads and metals
47. “ We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was delivered to you. Used merchandise cannot be returned unless defective. Return Within Amount of Credit Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store” “ All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation”
55. Interview with Kelly Smitten: Owner of Elite Yacht Charters (Beverly Hills, CA) & loyal Neiman Marcus Customer
56. AR : What draws you to Neiman Marcus and what advantages does the jewelry department have compared to other stores you have shopped at? KS : The customer service is incredible. I have developed a relationship with not only the associates but with the store itself. I go to Neiman’s and I know what to expect…quality. Again, the service. The layout is neat and precise, I am helped whenever I approach the counter and I can find something for everyone in the Jewelry department. A business gift, a birthday, and mothers day day can all be taken care of all in the same display case! You can never go wrong with Neiman’s. I anticipate The Book every year and I always get update emails from associates letting me know about new jewelry that I may be interested in which is extremely helpful considering I have to travel so much for my job and rarely find time to browse the store anymore.