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How	
  to	
  Go	
  from	
  Good	
  to	
  Great	
  
When	
  Marke2ng	
  Your	
  App	
  or	
  Game	
  on	
  Facebook	
  
(and	
  now	
  Twi>er)	
  
Benjamin	
  Hansz	
  
VP	
  of	
  Interna2onal	
  Client	
  Management	
  
	
  
App	
  Promo2on	
  Summit	
  –	
  July	
  10,	
  2014	
  
About	
  Fiksu	
  	
  
Fiksu	
  is	
  the	
  world’s	
  leading	
  mobile	
  app	
  marke2ng	
  plaSorm.	
  	
  
From	
  media	
  buying,	
  op2miza2on,	
  and	
  a>ribu2on	
  to	
  big	
  data	
  and	
  analy2cs,	
  our	
  
programma2c	
  technology	
  and	
  extensive	
  reach	
  allow	
  us	
  to	
  deliver	
  a	
  comprehensive,	
  
unmatched	
  solu2on	
  to	
  help	
  our	
  clients	
  obtain	
  high-­‐quality	
  mobile	
  users.	
  	
  
	
  
We	
  work	
  with	
  leading	
  brands,	
  mobile-­‐first	
  apps	
  and	
  game	
  publishers,	
  and	
  are	
  proud	
  
to	
  say	
  40	
  of	
  the	
  top	
  50	
  grossing	
  apps	
  use	
  Fiksu.	
  
800	
  
Clients	
  
2300	
  
Apps	
  
300%	
  
YoY	
  Growth	
  
250	
  
Employees	
  
3	
  
Con2nents	
  
2.7B	
  
Downloads	
  Driven	
  
App	
  Marke2ng	
  Ecosystem	
  
Tradi2onal/Display	
  Social	
  
Video	
  
RTB	
  Exchanges	
  Rewards	
  
… and many more
Social	
  is	
  one	
  key	
  component	
  of	
  a	
  balanced	
  approach.	
  	
  
Facebook	
  
Why	
  Facebook?	
  
	
  Reach	
  
	
  Volume	
  
	
  Long	
  Term	
  Value	
  
Over	
  1B	
  mobile	
  users	
  
(51%	
  of	
  all	
  smartphone/tablet	
  users)	
  
With	
  the	
  right	
  tools	
  and	
  tac2cs,	
  you	
  can	
  generate	
  
unprecedented	
  volumes	
  of	
  high	
  quality	
  users	
  
Highly	
  granular	
  targe2ng	
  tools	
  let	
  you	
  reach	
  
users	
  with	
  unique	
  characteris2cs	
  and	
  interests	
  
Highly	
  Effec2ve	
  Ad	
  Unit	
  for	
  Apps	
  
•  Introduced	
  August	
  2012	
  
•  Dedicated	
  ad	
  unit	
  for	
  apps	
  
•  Links	
  directly	
  to	
  the	
  App	
  Store	
  
•  Appears	
  in	
  mobile	
  newsfeed	
  
Precise	
  Audiences	
  &	
  Insight	
  
Demographic	
  
Educa2on	
  
Rela2onships	
  
Keywords	
  &	
  Interests	
  
Countries,	
  Regions,	
  Ci2es,	
  Zip,	
  Radius	
  
Locales,	
  Gender,	
  Age	
  
Educa2on	
  Status,	
  College	
  Networks,	
  College	
  Majors	
  
Work	
  Networks,	
  College	
  Years	
  	
  
Rela2onship	
  status	
  
Interested	
  in	
  
Broad	
  interests	
  
Keywords	
  
Device	
  	
  
OS	
  Version,	
  User	
  Device	
  (brand)	
  
Wireless	
  Carrier	
  
Custom	
  Audiences	
  
“Lookalikes”	
  
	
  	
  Phone,	
  Email,	
  Iden2fiers	
  	
  
Vast	
  Array	
  of	
  Segmenta2on	
  Opportuni2es	
  
1,000	
  Discrete	
  Campaigns	
  
Interests,	
  Custom	
  Audiences,	
  Lookalikes	
  
Explore	
  related	
  interests	
  
for	
  correla2ons	
  	
  
Custom	
  &	
  lookalikes:	
  seen	
  up	
  to	
  
60%	
  improvement	
  
Fiksu	
  tools	
  help	
  expand	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
audiences	
  as	
  much	
  as	
  10x	
  
How	
  Facebook	
  Stacks	
  Up	
  vs.	
  Other	
  Sources	
  
Facebook	
  is	
  not	
  the	
  cheapest	
  source.	
  	
  
However,	
  it	
  is	
  clearly	
  the	
  most	
  producCve	
  non-­‐incent	
  source	
  for	
  generaCng	
  ROI.	
  
•  Revive	
  lapsed	
  users	
  
•  Drive	
  behavior	
  	
  
•  Deep	
  link	
  direct	
  to	
  
ac2on	
  point	
  in	
  app	
  
•  Frac2on	
  of	
  the	
  cost	
  	
  
of	
  new	
  acquisi2on	
  
	
  
Retarge2ng	
  and	
  Re-­‐engagement	
  
 	
  	
  	
  	
  	
  	
  Case	
  Study:	
  Driving	
  Volume	
  and	
  ROI	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  AcCon	
  SimulaCon	
  Game	
  
Goal	
  
•  Drive	
  player	
  volume	
  at	
  low	
  cost	
  per	
  loyal	
  user	
  
and	
  generate	
  ROI-­‐posi2ve	
  downloads	
  
Tac2cs	
  
•  Segmented	
  based	
  on	
  engagement	
  metrics	
  of	
  
heavy	
  users	
  
•  Developed	
  high-­‐quality	
  lookalike	
  audiences	
  
•  Implemented	
  interest	
  targe2ng	
  	
  
•  Op2mized	
  on	
  crea2ve,	
  interests,	
  lookalike	
  
audiences	
  and	
  LTV	
  
Results	
  
Cost	
  per	
  install	
  
Cost	
  per	
  loyal/
returning	
  user	
  
Average	
  revenue	
  
per	
  user	
  
$0.78,	
  as	
  low	
  as	
  $0.65	
  
for	
  select	
  segments	
  
$1.43,	
  as	
  low	
  as	
  $1.02	
  
for	
  select	
  segments	
  
Return	
  on	
  
adver2sing	
  spend	
  	
  
Over	
  60%	
  
$1.72	
  
Twi>er	
  
Reach	
  
•  Nearly	
  200M	
  monthly	
  ac2ve	
  mobile	
  users	
  
New	
  mobile	
  app	
  promo2on	
  
(MAP)	
  product	
  suite	
  
•  Twi>er	
  Card	
  shows	
  in	
  2meline	
  or	
  search	
  
•  Links	
  to	
  App	
  Store	
  (or	
  if	
  app	
  already	
  installed,	
  
opens	
  in	
  app)	
  
Unique	
  targe2ng	
  
Why	
  Twi>er?	
  
AJer	
  strong	
  results	
  in	
  beta,	
  TwiLer’s	
  mobile	
  app	
  promoCon	
  	
  
product	
  suite	
  was	
  officially	
  announced	
  just	
  a	
  few	
  weeks	
  ago.	
  
Targe2ng	
  Similar	
  to	
  Facebook	
  
By	
  category	
  (Technology,	
  Business	
  etc.)	
  or	
  specific	
  @usernames	
  (Tweets	
  
shown	
  to	
  people	
  with	
  similar	
  interests	
  to	
  followers	
  of	
  those	
  @usernames)	
  
Reach	
  users	
  based	
  on	
  keywords	
  in	
  their	
  search	
  queries,	
  recent	
  Tweets,	
  
and	
  Tweets	
  they	
  recently	
  engaged	
  with	
  
TV	
  ad	
  targe2ng	
  (users	
  who	
  have	
  likely	
  seen	
  your	
  TV	
  commercials)	
  
TV	
  conversa2on	
  targe2ng	
  (people	
  talking	
  about	
  specific	
  TV	
  shows)	
  
Layer	
  on	
  addi2onal	
  targe2ng	
  parameters	
  to	
  pinpoint	
  the	
  users	
  who	
  
are	
  based	
  suited	
  for	
  your	
  app	
  
Create	
  an	
  audience	
  based	
  on	
  users’	
  web	
  browsing	
  behavior,	
  email	
  
addresses	
  and	
  other	
  CRM	
  data,	
  or	
  lists	
  of	
  Twi>er	
  IDs	
  
…Stay	
  tuned	
  for	
  more	
  on	
  TwiLer!	
  
	
  Interests	
  
	
  Keywords	
  
	
  TV	
  Targe2ng	
  
	
  Geo,	
  Device,	
  
	
  Gender	
  &	
  Language	
  
	
  Tailored	
  Audiences	
  
The	
  Fiksu	
  Difference:	
  
Exper2se	
  and	
  Tools	
  to	
  Get	
  the	
  Most	
  out	
  of	
  
Facebook	
  and	
  Twi>er	
  
Programma2cally	
  Op2mizing	
  in	
  Real	
  Time	
  
Before	
  $0.95	
   Aser	
  $0.74	
  
	
  	
  	
  	
  
Fiksu	
  turned	
  on	
  programma2c	
  buying	
  and	
  op2miza2on	
  resulted	
  in	
  a	
  
more	
  than	
  20%	
  drop	
  in	
  effec2ve	
  CPI	
  
	
  
Fiksu	
  for	
  Facebook	
  
Fiksu	
  is	
  one	
  of	
  only	
  a	
  handful	
  of	
  Facebook	
  partners	
  with	
  both	
  access	
  to	
  
data	
  and	
  access	
  to	
  buy	
  media:	
  
•  Ads	
  API	
  Partner	
  with	
  Mobile	
  Measurement	
  access	
  
	
  	
  	
  	
  	
  	
  	
  	
  -­‐	
  Measure	
  ROI	
  from	
  Facebook	
  spend	
  down	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  to	
  the	
  ad	
  click	
  level	
  
•  Programma2c	
  media	
  buying	
  &	
  op2miza2on	
  tools	
  
	
  	
  	
  	
  	
  	
  	
  	
  -­‐	
  Make	
  be>er	
  use	
  of	
  Facebook’s	
  targe2ng	
  capabili2es	
  
	
  	
  	
  	
  	
  	
  	
  -­‐	
  Drive	
  be>er	
  ROI	
  (CPI,	
  CPLoyal,	
  etc)	
  
	
  	
  	
  	
  	
  	
  	
  -­‐	
  Dynamically	
  create	
  huge	
  numbers	
  of	
  campaigns	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  for	
  microtarge2ng	
  
•  Support	
  Mobile	
  Installs	
  &	
  Re-­‐engagement	
  
Fiksu	
  for	
  Twi>er’s	
  broad	
  integra2on,	
  expansive	
  reach,	
  and	
  global	
  support	
  
means	
  app	
  adver2sers	
  benefit	
  from	
  the	
  full	
  suite	
  of	
  Twi>er’s	
  
Mobile	
  App	
  Promo2on	
  products:	
  
	
  
•  Ads	
  API	
  integra2on	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  -­‐	
  Allows	
  automated	
  crea2on,	
  tes2ng,	
  and	
  management	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  of	
  mul2ple	
  campaigns	
  
•  Mobile	
  App	
  Conversion	
  Tracking	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  -­‐	
  Provides	
  comprehensive,	
  granular	
  analy2cs	
  and	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  exportable	
  data	
  
•  Tailored	
  Audiences	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  -­‐	
  Segments	
  users	
  for	
  greater	
  performance	
  across	
  app	
  install	
  and	
  retarge2ng	
  campaigns	
  
=	
  
Fiksu	
  for	
  Twi>er	
  
Thank	
  You!	
  	
  
Learn	
  more:	
  
www.fiksu.com/ebooks	
  
	
  
Want	
  to	
  talk?	
  
sales@fiksu.com	
  
www.fiksu.com	
  
	
  	
  	
  	
  	
  	
  	
  @fiksu	
  
	
  

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Benjamin hansz-fiksu

  • 1. How  to  Go  from  Good  to  Great   When  Marke2ng  Your  App  or  Game  on  Facebook   (and  now  Twi>er)   Benjamin  Hansz   VP  of  Interna2onal  Client  Management     App  Promo2on  Summit  –  July  10,  2014  
  • 2. About  Fiksu     Fiksu  is  the  world’s  leading  mobile  app  marke2ng  plaSorm.     From  media  buying,  op2miza2on,  and  a>ribu2on  to  big  data  and  analy2cs,  our   programma2c  technology  and  extensive  reach  allow  us  to  deliver  a  comprehensive,   unmatched  solu2on  to  help  our  clients  obtain  high-­‐quality  mobile  users.       We  work  with  leading  brands,  mobile-­‐first  apps  and  game  publishers,  and  are  proud   to  say  40  of  the  top  50  grossing  apps  use  Fiksu.   800   Clients   2300   Apps   300%   YoY  Growth   250   Employees   3   Con2nents   2.7B   Downloads  Driven  
  • 3. App  Marke2ng  Ecosystem   Tradi2onal/Display  Social   Video   RTB  Exchanges  Rewards   … and many more Social  is  one  key  component  of  a  balanced  approach.    
  • 5. Why  Facebook?    Reach    Volume    Long  Term  Value   Over  1B  mobile  users   (51%  of  all  smartphone/tablet  users)   With  the  right  tools  and  tac2cs,  you  can  generate   unprecedented  volumes  of  high  quality  users   Highly  granular  targe2ng  tools  let  you  reach   users  with  unique  characteris2cs  and  interests  
  • 6. Highly  Effec2ve  Ad  Unit  for  Apps   •  Introduced  August  2012   •  Dedicated  ad  unit  for  apps   •  Links  directly  to  the  App  Store   •  Appears  in  mobile  newsfeed  
  • 7. Precise  Audiences  &  Insight   Demographic   Educa2on   Rela2onships   Keywords  &  Interests   Countries,  Regions,  Ci2es,  Zip,  Radius   Locales,  Gender,  Age   Educa2on  Status,  College  Networks,  College  Majors   Work  Networks,  College  Years     Rela2onship  status   Interested  in   Broad  interests   Keywords   Device     OS  Version,  User  Device  (brand)   Wireless  Carrier   Custom  Audiences   “Lookalikes”      Phone,  Email,  Iden2fiers    
  • 8. Vast  Array  of  Segmenta2on  Opportuni2es   1,000  Discrete  Campaigns  
  • 9. Interests,  Custom  Audiences,  Lookalikes   Explore  related  interests   for  correla2ons     Custom  &  lookalikes:  seen  up  to   60%  improvement   Fiksu  tools  help  expand                     audiences  as  much  as  10x  
  • 10. How  Facebook  Stacks  Up  vs.  Other  Sources   Facebook  is  not  the  cheapest  source.     However,  it  is  clearly  the  most  producCve  non-­‐incent  source  for  generaCng  ROI.  
  • 11. •  Revive  lapsed  users   •  Drive  behavior     •  Deep  link  direct  to   ac2on  point  in  app   •  Frac2on  of  the  cost     of  new  acquisi2on     Retarge2ng  and  Re-­‐engagement  
  • 12.              Case  Study:  Driving  Volume  and  ROI                                                                                            AcCon  SimulaCon  Game   Goal   •  Drive  player  volume  at  low  cost  per  loyal  user   and  generate  ROI-­‐posi2ve  downloads   Tac2cs   •  Segmented  based  on  engagement  metrics  of   heavy  users   •  Developed  high-­‐quality  lookalike  audiences   •  Implemented  interest  targe2ng     •  Op2mized  on  crea2ve,  interests,  lookalike   audiences  and  LTV   Results   Cost  per  install   Cost  per  loyal/ returning  user   Average  revenue   per  user   $0.78,  as  low  as  $0.65   for  select  segments   $1.43,  as  low  as  $1.02   for  select  segments   Return  on   adver2sing  spend     Over  60%   $1.72  
  • 14. Reach   •  Nearly  200M  monthly  ac2ve  mobile  users   New  mobile  app  promo2on   (MAP)  product  suite   •  Twi>er  Card  shows  in  2meline  or  search   •  Links  to  App  Store  (or  if  app  already  installed,   opens  in  app)   Unique  targe2ng   Why  Twi>er?   AJer  strong  results  in  beta,  TwiLer’s  mobile  app  promoCon     product  suite  was  officially  announced  just  a  few  weeks  ago.  
  • 15. Targe2ng  Similar  to  Facebook   By  category  (Technology,  Business  etc.)  or  specific  @usernames  (Tweets   shown  to  people  with  similar  interests  to  followers  of  those  @usernames)   Reach  users  based  on  keywords  in  their  search  queries,  recent  Tweets,   and  Tweets  they  recently  engaged  with   TV  ad  targe2ng  (users  who  have  likely  seen  your  TV  commercials)   TV  conversa2on  targe2ng  (people  talking  about  specific  TV  shows)   Layer  on  addi2onal  targe2ng  parameters  to  pinpoint  the  users  who   are  based  suited  for  your  app   Create  an  audience  based  on  users’  web  browsing  behavior,  email   addresses  and  other  CRM  data,  or  lists  of  Twi>er  IDs   …Stay  tuned  for  more  on  TwiLer!    Interests    Keywords    TV  Targe2ng    Geo,  Device,    Gender  &  Language    Tailored  Audiences  
  • 16. The  Fiksu  Difference:   Exper2se  and  Tools  to  Get  the  Most  out  of   Facebook  and  Twi>er  
  • 17. Programma2cally  Op2mizing  in  Real  Time   Before  $0.95   Aser  $0.74           Fiksu  turned  on  programma2c  buying  and  op2miza2on  resulted  in  a   more  than  20%  drop  in  effec2ve  CPI    
  • 18. Fiksu  for  Facebook   Fiksu  is  one  of  only  a  handful  of  Facebook  partners  with  both  access  to   data  and  access  to  buy  media:   •  Ads  API  Partner  with  Mobile  Measurement  access                  -­‐  Measure  ROI  from  Facebook  spend  down                          to  the  ad  click  level   •  Programma2c  media  buying  &  op2miza2on  tools                  -­‐  Make  be>er  use  of  Facebook’s  targe2ng  capabili2es                -­‐  Drive  be>er  ROI  (CPI,  CPLoyal,  etc)                -­‐  Dynamically  create  huge  numbers  of  campaigns                        for  microtarge2ng   •  Support  Mobile  Installs  &  Re-­‐engagement  
  • 19. Fiksu  for  Twi>er’s  broad  integra2on,  expansive  reach,  and  global  support   means  app  adver2sers  benefit  from  the  full  suite  of  Twi>er’s   Mobile  App  Promo2on  products:     •  Ads  API  integra2on                      -­‐  Allows  automated  crea2on,  tes2ng,  and  management                                of  mul2ple  campaigns   •  Mobile  App  Conversion  Tracking                        -­‐  Provides  comprehensive,  granular  analy2cs  and                              exportable  data   •  Tailored  Audiences                        -­‐  Segments  users  for  greater  performance  across  app  install  and  retarge2ng  campaigns   =   Fiksu  for  Twi>er  
  • 20. Thank  You!     Learn  more:   www.fiksu.com/ebooks     Want  to  talk?   sales@fiksu.com   www.fiksu.com                @fiksu