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1 © AppFolio, Inc. Confidential 2019
Smarter Tools for
Modern Investment
Management
with Michael Sebastian
Submit your
Questions
Type questions and
comments in the
questions pane
Michael Sebastian
Industry Principal
Today’s Speaker
It’s important to look
professional to investors.
Investors want easy
access to their investment
information 24/7.
Tracking investors’ interest, paperwork
and funds is like “herding cats”.
Without software it’s hard
to manage investors.
A Purpose Built Solution
K-1s are challenging to distribute
securely. Investors often “lose them”
and need a previous K-1.
Preparing and distributing quarterly
reports can be time consuming.
4 © AppFolio, Inc. Confidential 2019
5 © AppFolio, Inc. Confidential 2019
Investment Management Today
6 © AppFolio, Inc. Confidential 2019
Investor Expectations are Changing
7 © AppFolio, Inc. Confidential 2019
Family Office Trends
Source: https://www.perenews.com/family-offices-increase-allocation-to-real-estate-over-all-others-ubs/
8 © AppFolio, Inc. Confidential 2019
Increased Retail Investing
Source: 2019 NAREIM-FPL Associates Global Management Survey
How do you access retail capital?
External/
Third-party distribution
platform (20%)
Parent company
sales force (13%)
In-house real estate
capital raising team
(20%)
How important will retail capital be to
your business over the next three years?
Very
important
(38%)
Not important at
all (12%)
Somewhat
important (50%)
9 © AppFolio, Inc. Confidential 2019
Poll
Where is your
investment
capital from?
○ High Net Worth Individuals
○ Institutional Investors
○ Friends and Family
○ Retail Investors
Relationship
Management (CRM)
Efficiently manage
relationships and interactions
with your investors within a
robust CRM system.
Investment
Management
Promote new offerings, track
interest of prospective
investors and manage active
investments.
Investor Portal
Investors have easy 24/7
access to a dashboard
summarizing important
investment information.
10 © AppFolio, Inc. Confidential 2019
ᐩ Investment Manager Dashboard
ᐩ Investor Database
ᐩ Fundraising History
ᐩ Communication Tools
Investor Relationship
Management (CRM)
12 © AppFolio, Inc. Confidential 2019
Investment Management Insights
INVESTOR RELATIONSHIP MANAGEMENT (CRM)
“We needed investment
management software that
manages communications so
nothing falls through the cracks.
The benefits are communication,
professionalism, organization,
transparency, and simplicity.
Our investors love it.”
STEVEN RICE
Owner & Managing Partner
Venture Real Estate Co
Efficiently manage a large set of current and potential investors
Gain insights into your investors’ investment history
Track all investor information in one secure place
Have a holistic view of your business
Investor Relationship Management (CRM)
Efficiently manage relationships and interactions with your investors within a robust CRM system.
13 © AppFolio, Inc. Confidential 2019
ᐩ Fundraising Tracking and Document
Signing
ᐩ Statements and Reporting
ᐩ Waterfall Distributions
ᐩ Document and K-1’s Sharing
ᐩ Investment Performance
Investment
Management
"It streamlines the
fundraising process
and helps us raise
more capital from each
individual investor. It
helps us communicate
clearly and consistently
and ultimately gives
our investors greater
confidence in our
business so they are
confident investing
even more with us."
Investment Management Insights
INVESTMENT MANAGEMENT
15 © AppFolio, Inc. Confidential 2019
Streamline fundraising and capital calls
Efficiently distribute K-1’s and documents
Make waterfall distributions simple and fast
Increase efficiencies and mitigate risks by reducing spreadsheets and double-entries
Investment Management
Promote new offerings, track interest of prospective investors and manage active investments.
16 © AppFolio, Inc. Confidential 2019
ᐩ Dashboard of investments, capital invested,
property info
ᐩ View reports, investment documents, and K-1s
ᐩ View historical distributions and investment
performance
ᐩ Ability to view contact information
ᐩ Investors can log in directly from your website
Investor Portal
“Unlike our competitors, we
can take out an iPad at an
investor meeting and pull up
all the information we need
in one central location. They
may have to print heaps and
heaps of paper to provide a
simple explanation. For us,
all the information is at our
fingertips.”
OLIVER CAMERON-HAYES
COO & Co-Founder, Calidus
Investor Dashboard
INVESTOR PORTAL
18 © AppFolio, Inc. Confidential 2019
Provide a professional experience to investors
Easily communicate with investors
Give investors on-demand access to all their investment
information
Guarantee security of important documents
Investor Portal
Investors have easy 24/7 access to a dashboard summarizing important investment information.
19 © AppFolio, Inc. Confidential 2019
ᐩ Manage Investors
ᐩ Automate complex distributions and APM accounting
ᐩ Push report packets to an Investor Portal
ᐩ Quick K-1 distribution
ᐩ Everything in one familiar place
AppFolio Property Manager
A Seamless Solution
Smarter Tools for Modern Investment Management
⍏ Easy to Use, learn, and train new employees
⍏ Impress Investors with a portal that keeps them
updated, informed, and engaged
⍏ Manage Fundraising. Promote
new opportunities and track interest
of prospective investors
⍏ Ditch the Spreadsheets.
Organize assets in one central
hub to increase efficiency and
mitigate risk
Want to
Learn More?

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Smarter Tools for Modern Investment Management

  • 1. 1 © AppFolio, Inc. Confidential 2019 Smarter Tools for Modern Investment Management with Michael Sebastian
  • 2. Submit your Questions Type questions and comments in the questions pane
  • 4. It’s important to look professional to investors. Investors want easy access to their investment information 24/7. Tracking investors’ interest, paperwork and funds is like “herding cats”. Without software it’s hard to manage investors. A Purpose Built Solution K-1s are challenging to distribute securely. Investors often “lose them” and need a previous K-1. Preparing and distributing quarterly reports can be time consuming. 4 © AppFolio, Inc. Confidential 2019
  • 5. 5 © AppFolio, Inc. Confidential 2019 Investment Management Today
  • 6. 6 © AppFolio, Inc. Confidential 2019 Investor Expectations are Changing
  • 7. 7 © AppFolio, Inc. Confidential 2019 Family Office Trends Source: https://www.perenews.com/family-offices-increase-allocation-to-real-estate-over-all-others-ubs/
  • 8. 8 © AppFolio, Inc. Confidential 2019 Increased Retail Investing Source: 2019 NAREIM-FPL Associates Global Management Survey How do you access retail capital? External/ Third-party distribution platform (20%) Parent company sales force (13%) In-house real estate capital raising team (20%) How important will retail capital be to your business over the next three years? Very important (38%) Not important at all (12%) Somewhat important (50%)
  • 9. 9 © AppFolio, Inc. Confidential 2019 Poll Where is your investment capital from? ○ High Net Worth Individuals ○ Institutional Investors ○ Friends and Family ○ Retail Investors
  • 10. Relationship Management (CRM) Efficiently manage relationships and interactions with your investors within a robust CRM system. Investment Management Promote new offerings, track interest of prospective investors and manage active investments. Investor Portal Investors have easy 24/7 access to a dashboard summarizing important investment information. 10 © AppFolio, Inc. Confidential 2019
  • 11. ᐩ Investment Manager Dashboard ᐩ Investor Database ᐩ Fundraising History ᐩ Communication Tools Investor Relationship Management (CRM)
  • 12. 12 © AppFolio, Inc. Confidential 2019 Investment Management Insights INVESTOR RELATIONSHIP MANAGEMENT (CRM) “We needed investment management software that manages communications so nothing falls through the cracks. The benefits are communication, professionalism, organization, transparency, and simplicity. Our investors love it.” STEVEN RICE Owner & Managing Partner Venture Real Estate Co
  • 13. Efficiently manage a large set of current and potential investors Gain insights into your investors’ investment history Track all investor information in one secure place Have a holistic view of your business Investor Relationship Management (CRM) Efficiently manage relationships and interactions with your investors within a robust CRM system. 13 © AppFolio, Inc. Confidential 2019
  • 14. ᐩ Fundraising Tracking and Document Signing ᐩ Statements and Reporting ᐩ Waterfall Distributions ᐩ Document and K-1’s Sharing ᐩ Investment Performance Investment Management
  • 15. "It streamlines the fundraising process and helps us raise more capital from each individual investor. It helps us communicate clearly and consistently and ultimately gives our investors greater confidence in our business so they are confident investing even more with us." Investment Management Insights INVESTMENT MANAGEMENT 15 © AppFolio, Inc. Confidential 2019
  • 16. Streamline fundraising and capital calls Efficiently distribute K-1’s and documents Make waterfall distributions simple and fast Increase efficiencies and mitigate risks by reducing spreadsheets and double-entries Investment Management Promote new offerings, track interest of prospective investors and manage active investments. 16 © AppFolio, Inc. Confidential 2019
  • 17. ᐩ Dashboard of investments, capital invested, property info ᐩ View reports, investment documents, and K-1s ᐩ View historical distributions and investment performance ᐩ Ability to view contact information ᐩ Investors can log in directly from your website Investor Portal
  • 18. “Unlike our competitors, we can take out an iPad at an investor meeting and pull up all the information we need in one central location. They may have to print heaps and heaps of paper to provide a simple explanation. For us, all the information is at our fingertips.” OLIVER CAMERON-HAYES COO & Co-Founder, Calidus Investor Dashboard INVESTOR PORTAL 18 © AppFolio, Inc. Confidential 2019
  • 19. Provide a professional experience to investors Easily communicate with investors Give investors on-demand access to all their investment information Guarantee security of important documents Investor Portal Investors have easy 24/7 access to a dashboard summarizing important investment information. 19 © AppFolio, Inc. Confidential 2019
  • 20. ᐩ Manage Investors ᐩ Automate complex distributions and APM accounting ᐩ Push report packets to an Investor Portal ᐩ Quick K-1 distribution ᐩ Everything in one familiar place AppFolio Property Manager A Seamless Solution
  • 21. Smarter Tools for Modern Investment Management ⍏ Easy to Use, learn, and train new employees ⍏ Impress Investors with a portal that keeps them updated, informed, and engaged ⍏ Manage Fundraising. Promote new opportunities and track interest of prospective investors ⍏ Ditch the Spreadsheets. Organize assets in one central hub to increase efficiency and mitigate risk