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©2016 Apigee Corp. All Rights Reserved.
Becoming the Un-carrier: T-Mobile’s Digital Journey
Himanshu Kumar, T-Mobile
Paul ...
ENTERPRISE IT
T-Mobile’s DigitalJourney
October 27,2016
T-Mobile Confidential
WELCOME
4
4ENTERPRISE IT
 Who We Are
 Becoming Un-carrier
 Un-carrier on the Inside and Digital
Transformation
 Digital Transf...
5
5ENTERPRISE IT
T-Mobile Confidential
T-Mobile – the Un-carrier
As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS)...
6
Un-carrier onthe Inside
 Frequencyandspeed ofdelivery ofnew capabilitiesbecomes
critical forourcontinuedsuccess.
 Unprec...
ENTERPRISE IT
Digital Transformation Enablers
People
Process
Technology
Achieving API First at T-Mobile!
T-Mobile Confiden...
PEOPLE
PROCESS
WORLD-CLASS
DIGITAL
COMPANY TECHNOLOGY
:WHY APIGEE?
How it fitsin overall
TECHNOLOGY
STACK
 API management + any quick win enablers (U11.0 solution
enabled usin...
ENTERPRISE IT
T-Mobile Experience
Technology Landscape
Scope & Guiding documents
Winning hearts and minds
Wins & Losses
Im...
12
API Lifecycle
Design Build Documentation Operate / Run
Internal
Developer
s
3rd Party
Develope
rs
Partner
Developer
s
A...
13
API Policies &Scope – Our Wisdom
 Security(authenticationandauthorization)
 ThreatProtection– JSON,XML,SQLInjection
...
14
DigitalLayers
Browser / DevicePresentation
Server / Device
Experience
Apps
API Gateway /
Aggregation
Experience
API
Clo...
15
Standards– Anchors, Guardrails and Self Help
 T-Mobile API REST Design Guidelines
 T-Mobile API Developers Playbook
...
EASY TO ADOPT
 SettingupAutomatedbuildsand deploymentprocess.
 Securitypoliciesandotheroutofbox trafficmanagementcapabil...
THINGS I WOULD
DO DIFFERENTLY
 REST guidelines– finalizeearlyand basedonwhatworksforyourorganization.
 Gatewayscopeand u...
ADVICE TO
OTHER DIGITAL
ARCHITECTS
 DecideLayerresponsibilitiesasearlyaspossible.
 UseHands-onapproach& leveragetheright...
T-Mobile Confidential
Thank you
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Becoming the Uncarrier: T-Mobile's Digital Journey

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The path to becoming an "uncarrier" required some serious changes in how T-Mobile's IT organization worked.

See how T-Mobile successfully adapted and evolved their digital journey. T-Mobile's Himanshu Kumar and Apigee's Paul Williams walk through key business and technical aspects of the journey.

Veröffentlicht in: Technologie
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Becoming the Uncarrier: T-Mobile's Digital Journey

  1. 1. ©2016 Apigee Corp. All Rights Reserved. Becoming the Un-carrier: T-Mobile’s Digital Journey Himanshu Kumar, T-Mobile Paul Williams, Apigee
  2. 2. ENTERPRISE IT T-Mobile’s DigitalJourney October 27,2016 T-Mobile Confidential
  3. 3. WELCOME
  4. 4. 4 4ENTERPRISE IT  Who We Are  Becoming Un-carrier  Un-carrier on the Inside and Digital Transformation  Digital Transformation & API First at T- Mobile  Sharing Our API Wisdom  Q&A T-Mobile Confidential Webinar Topics Breakdown
  5. 5. 5 5ENTERPRISE IT T-Mobile Confidential T-Mobile – the Un-carrier As America's Un-carrier, T-Mobile US, Inc. (NASDAQ: TMUS) is redefining the way consumers and businesses buy wireless services through leading product and service innovation. The Company's advanced nationwide 4G LTE network delivers outstanding wireless experiences to more than 69.4 million customers who are unwilling to compromise on quality and value. Based in Bellevue, Washington, T-Mobile US provides services through its subsidiaries and operates its flagship brands, T-Mobile and MetroPCS.
  6. 6. 6
  7. 7. Un-carrier onthe Inside  Frequencyandspeed ofdelivery ofnew capabilitiesbecomes critical forourcontinuedsuccess.  Unprecedented externalintegrationandmonetization opportunities.  API economyenvisioned.  Self serviceAPIs forinternalandexternal consumers.Digital transformationhasbegun!
  8. 8. ENTERPRISE IT Digital Transformation Enablers People Process Technology Achieving API First at T-Mobile! T-Mobile Confidential
  9. 9. PEOPLE PROCESS WORLD-CLASS DIGITAL COMPANY TECHNOLOGY
  10. 10. :WHY APIGEE? How it fitsin overall TECHNOLOGY STACK  API management + any quick win enablers (U11.0 solution enabled using this platform)  Compliments our Microservices platform choice PCF and enables existing services on ESB out front, for consumption  Ubiquitous API exposure for API endpoints API Management  Ease of use for developer – Edge UI, Documentation, Community  Lightweight and capability to achieve speed to market  Ready to use with SaaS and on-Prem + built in caching  CI/CD and other tooling aligned with platform APIs  Helps us achieve self serve API dev platform including ease of API consumption.
  11. 11. ENTERPRISE IT T-Mobile Experience Technology Landscape Scope & Guiding documents Winning hearts and minds Wins & Losses Imparting wisdom T-Mobile Confidential
  12. 12. 12 API Lifecycle Design Build Documentation Operate / Run Internal Developer s 3rd Party Develope rs Partner Developer s API Designers API Developers API Operators Leadershi p Experience API Capability API APIGEE EDGE Swagger API Proxy Policies Resources API Specs jso n Community Registration Documentati on Analysis APIGEE Portal Security Representation Caching Retrieval /Aggregation APIGEE Gateway Security Representation Caching PCF Spring Boot Restful APIs Capabili ty Docs Catalog Dashboards Monitoring Web / Mobile UI External Web / Mobile UI Experience API Capability API Proxy Capability API
  13. 13. 13 API Policies &Scope – Our Wisdom  Security(authenticationandauthorization)  ThreatProtection– JSON,XML,SQLInjection  SLAenforcement  Routing  Simpledataandprotocoltransformations  Payloadvalidations  Consistenterrorhandling
  14. 14. 14 DigitalLayers Browser / DevicePresentation Server / Device Experience Apps API Gateway / Aggregation Experience API Cloud Native REST APIs Capability API Cloud Native Microservices & Data Capability App/Services Event BusEvents SOA Services Internal / External DC/Hybrid Cloud ESB SOA Services Capability Applications / Platforms DC/Hybrid Cloud System Of Record ExperienceCapability Landing Page UI App1 /v1/landing/app1/sum mary capid/v1/entity2/{id} capidx/v1/entity3/{id}/subs Capability1 entity2 Capability2 entity3 Entity- accessed event Event-n Services1 SOR1 System Record 2 System Of Record3 Services2 Proxy API Capid- n/v1/entity1/{id} Capability - 1 Capability – 2 Entity1 Details View UI App2 Entity3 Sync EventEntity Sync Event
  15. 15. 15 Standards– Anchors, Guardrails and Self Help  T-Mobile API REST Design Guidelines  T-Mobile API Developers Playbook  T-Mobile API Operations Playbook  T-Mobile API Partner Onboarding Guidelines
  16. 16. EASY TO ADOPT  SettingupAutomatedbuildsand deploymentprocess.  Securitypoliciesandotheroutofbox trafficmanagementcapabilities  Frameworkdesignpracticetoenablereuseusingbuildprocess.  GeneratemetricsandanalyticsfromPlatformandAPIusage. Winning Hearts And Minds REQUIRED MORE EFFORT  Achievealignmenton standardsand processes  Achieveparallelpolicy executions,retries  Proxychaininglimitationstoan Env make itdifficulttouseitasageneraldesignpattern.  DebugTraceco-relationwithotherAPIs.  ChallengesfromVersionnon-parityinon-PremandCloud ARGUMENTS, CHALLENGES & CONCERNS THAT WE OVERCAME  Securityin SaaS  Debugging(and accepting)Time spentinsideAPIplatform  REST designpatterns-partnershiponthisfronthasbeenveryhelpful.
  17. 17. THINGS I WOULD DO DIFFERENTLY  REST guidelines– finalizeearlyand basedonwhatworksforyourorganization.  Gatewayscopeand useclarity.  DataModelandfinelinebetweenconsistencyandreuse  CI/CDandtestdrivendevelopmentpipelinefromgetgo(pick one). Lessons and Ideas WHAT WORKED WELL  Upandrunningwithtoolset,Edgeintuitivenessandsimplicitytouse.  Setupmoreoptimization,transformationanddesignpatterns.  Codevalidation& enforcementtools.  Documentation WHERE ARE WE HEADED  Portalparity– internalandexternal.  Digitallayerharmony–strikingtherightbalanceonlayerresponsibility.  TrueAPIfactoryvisionwithfederatedAPIproductteamsoperatingoptimally.  DriveAPIadoptionviaselfserveT-Mobile Portalaswellas Twilio’sdeveloperplatform.
  18. 18. ADVICE TO OTHER DIGITAL ARCHITECTS  DecideLayerresponsibilitiesasearlyaspossible.  UseHands-onapproach& leveragetherightplatformcapabilities  Fosterflexibilityvsreuseconversation– foryourorganization  Pragmaticstandardsandprocesses. Imparting wisdom ADVICE TO LEADERS  Driveorganizationalalignmenton APIandtechnologyplatformvision.  Setacleargoalontransformationjourneyand avoidtoomanydirectionchanges.  Platformrolloutischallenging – sharebroadervisionandpurpose.  HelpAchievecrossteamsynergiestobuildupon eachotherssolution – nothavetosolvesameproblem. ADVICE TO DEVELOPERS  Continuallylookforoptimizationopportunitiesin frameworksandautomation  TestDrivendevelopmenttakesgettingusedto – but it’sthewaytogo.  OperationalaspectofAPImustbekeptin mindduringdesign.  Remember,You BuildIt– You ownit!
  19. 19. T-Mobile Confidential
  20. 20. Thank you

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