From Oceanus Heights, Trivandrum, Mr Ramji spoke about how centralizing various activities like renting and selling out apartments, selling of newspapers, household articles helped them create a central fund for the association. This fund is given out as a bonus during the festive season – Onam. As a reciprocation of the gesture, the staff also contributed the bonus to the Kerala Flood relief Initiatives, along with residents this year.

1. Oceanus Heights Owners
Association
Oceanus Heights, Karyavattom,
Trivandrum, Kerala 695581
OHOA
Presented for ADDA
Rise High Awards 2018

3. More than 50% of
the apartment
owners are
investors and
settled abroad.
They hugely rely on
Caretakers and
Security Guards
The Caretakers and
Security Guards tend to
become Brokers and
commission agents to
rent and sell flats.
More often than not,
they tend to drive their
own agenda to earn
higher commission
01 02 03 0401 02 03 0401 02 03 04
OHOA
The Problems we faced

4. News-papers, household
articles for scrap sale is also
centrally taken care by the
staff who sells and moves the
money into the welfare pot.
Rs.10000 for every
sales and Rs.5000 for
every move in.
Association members
are also encouraged
to contribute to this
fund to support the
staff community
Amount is centrally
accounted in the
staff welfare budget
and given out as
bonus during the
festive season- Onam
Legalized the real
estate process. The
Association centrally
handles the renting and
selling out apartments
with a fixed charge.
The Solution we implemented
OHOA

5. Owner’s
Requests are
handled
appropriately by
OHOA staff
Owners Register
with OHOA for
availing the
service
Owners and Third
party renting out
/ purchasing
comes to
agreement
OHOA fulfils the
move in
requirements
OHOA gets
informed
Owner pays
OHOA for the
service
OHOA accounts
the money in
Staff Welfare
account
OHOA distributes
bonuses to Staff
during specific
occasions
The process flow
OHOA

6. Achievements from the implementation
✓This is a win-win process for the apartment owners and the
staff
This is a very inclusive approach and the staff turn out to
be ambassadors of the community
The working staff is actually contracted but they all feel
a part of the community and they feel included in the
community developments and celebrations
✓The biggest achievement is that we were able to support a
caretakers spouse with almost one lac of rupees to support
her cancer treatment.
OHOA

7. • This festival season has seen a lot of
smiles with every staff including
cleaners, security.
• All of them walking with some decent
money from the collected pot…
Smiling Staffs
OHOA

8. • Staff contributed themselves from their bonus to the
Kerala Flood relief Initiatives, along with residents
Care for Social Cause
OHOA

9. OHOA