2. The Process PROCESS INPUT OUTPUT A process is a set of activities or steps that will convert input to output. This is where we add value. Lean Concept “Create the most value while using the fewest resources”

3. Versions of a process

4. Process improvement defined Process improvementis a series of actions taken by a process owner to identify, analyze and improve existing processes to meet new objectives. These objectives may be to reduce cost, improve quality or speed up processes Examples of process improvement methodology: 1. 6 sigma 2. Kaizen 3. PDCA 4. Quality incident elimination (improve quality) 5. Work process improvement (acceleration of process, elimination of non value added activities) 6. Focused improvement (equipment improvement)

5. Work Process Improvement (WPI) Look at the inputs and outputs, eliminate waste to improve effectiveness and efficiency. Wastes (does not add value): 1. excess motion 2. overproduction 3. defects/rework 4. waiting 5. excess transportation 6. underutilized people

7. Define the problem

8. Charter a team and define scope and timing

9. Align objectives and success criteria

11. Is it being followed?

13. Time what you see. (Time observation sheet)

16. Reapply to similar processesStep 1: Preparation Step 2: Restore the work process Step 3: Understand the situation Step 4: Improve and implement Step 5: Standardize and Reapply

17. Process improvement in general Process analysis Process improvement

18. Manufacturing Rapid changeover E – eliminate C – combine R – rearrange/reduce S – simplify

19. Process improvement Combine similar tasks and rearrange steps in the process.

20. Process improvement KISS – Keep it short and simple or Keep it simple stupid. - work should be simplified, and can be done with the minimum tools/resources.

21. End