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Functions of
Management
– IIStaffing
Dr.Anupama Chaudhari
Associate Professor
KCES’s IMR, Jalgaon
STAFFING
• It is the process of
recruiting,
selecting and
training of men.
• Is a managerial
function that takes
people with
necessary skills into
the organization and
develops them
into precious
organizational
resource.
Nature of Staffing
Staffing is an
important
managerial
function
 Staffing function is the most important
managerial act along with planning,
organizing, directing and controlling.
The operations of these four functions
depend upon the manpower which is
available through staffing function.
Staffing is a
pervasive
activity
 As staffing function is carried out by all
managers and in all types of concerns
where business activities are carried out.
Staffing is a
continuous
activity
 This is because staffing function
continues throughout the life of an
organization due to the transfers and
promotions that take place.
The basis of
staffing
function is
efficient
management
of personnel
 Human resources can be efficiently
managed by a system or proper
procedure, that is, recruitment,
selection, placement, training and
development, providing remuneration,
etc.
Staffing helps
in placing
right men at
the right
job
 It can be done effectively through
proper recruitment procedures and then
finally selecting the most suitable
candidate as per the job requirements.
Staffing is
performed by
all managers
 Staffing is performed by all managers
depending upon the nature of business,
size of the company, qualifications and
skills of managers, etc. In small
companies, the top management
generally performs this function. In
medium and small scale enterprise, it is
performed especially by the personnel
department of that concern.
1. Manpower
Planning
 Manpower planning which is also called as human
resource planning consists of putting right number of
people, right kind of people at the right place, right
time, doing the right things for which they are suited
for the achievement of goals of the organization.
Steps in
Manpower
planning
 Analyzing the current manpower inventory
 Making future manpower forecasts
 Developing employment programs
 Design training programs
Analyzing the
current
manpower
inventory
 Analyzing of manpower inventory depends
on following factors:
 Type of organization
 Number of departments
 Employees in these departments
Making future
manpower
forecasts
 Manpower forecast can be done using
following techniques:
 Expert Forecasts
 Trend Analysis
 Work LoadAnalysis
 Work ForceAnalysis
 Other Methods
Advantages of
manpower
planning
 Shortages & surpluses can be identified so that speedy
action can be taken wherever required
 All the recruitment & selection programs are based on
manpower planning
 It also helps to reduce the labor cost as excess staff can
be identified & thereby overstaffing can be avoided
 It is also helps to identify the available talents in a firm
& accordingly training, programs can be drawn out to
develop those talents
 It facilitates in growth & diversification of business.
Through manpower planning, human resources can be
readily available & they can be utilized in the best
manner
2. Recruitment
 Is the process of attracting the
appropriate number of qualified
individuals to apply for vacant positions
in an organization.
Need for
recruitment
 Vacancies due to promotions, transfers, retirement,
termination, permanent disability, death and labour
turnover
 Creation of new vacancies due to growth, expansion
and diversification of business activities of an
enterprise. New vacancies are also possible due to job
specifications.
Types of
recruitment
 Internal recruitment
 Is a recruitment which takes place within the
organization. Internal sources of recruitment are readily
available to an organization.
 Transfers
 Promotions
 Re-employment Of Ex-employees
 External recruitment
 External sources of recruitment have to be solicited
from outside the organization. But it involves lot of time
and money.
 Employment At Factory Level, Advertisement,
Employment Exchanges, Employment Agencies,
Educational Institutions, Recommendations, Labor
Contractors, etc
3. Selection
 Refers to the process of choosing from candidates
those who will become employees of the
organization.
 Selection process includes the following activities:
 Development Of SelectionCriteria
 Advertising
 Short- Listing
 Application Forms Submission
 Testing
 Interviewing
 Reference Check
 MakingThe Final Selection Decision
 Submission Of Medical Requirements
4. Placement
Placement refers to the process of
connecting the selected person and the
employer in order to establish
an ongoing employment relationship. In
this step the employee is given the
activities he/she needs to perform an
d is told about his/her duties. Placeme
nt is usually followed by the orientation
process.
Importance of
placement
1. It enhances employee morale
2. It helps in employee turnover reduction
3. It aids in lessening absenteeism
4. It facilitates in accident rates reduction
5. It avoids misfit between the candidate and the job
6. It assists the candidate to work based on the preset
objectives of the organization
Orientation
 Process of receiving and welcoming an employee
when he/she first joins the company
 The following information is given during orientation:
 Brief history & operations of the company
 The company’s organization structure
 Policies & procedures of the company
 Products & services of the company
 Location of department & employee facilities
 Safety measures
 Grievances procedures
 Benefits & services of employee
 Standing orders & disciplinary procedures
 Opportunities for training, promotions, transfers, etc.
 Suggestion schemes
 Rules & regulations
4.Training &
Development
 Training is expensive.Without training it is
more expensive.
 Pandit Jawaharlal Nehru
Need for training
 Introduction of new equipment or processes
 A change in the employee's job responsibilities
 A drop in an employee's productivity or in the quality of
output
 An increase in safety violations or accidents
 An increased number of questions
 Complaints by customers or coworkers
Advantages of
training
 Leads to improved profitability
 Improves job, knowledge and skills at all levels of
organization
 Improves morale of workforce
 Helps create a better corporate image
 Improves relationship among employees
 Helps in organizational development
 Provides guidelines for work
Types of
training &
development
techniques
 On- the- job training andlectures
 Programmed instruction (pi)
 Computer- assisted instruction
 Audio-visual techniques
 Simulations
 Business games
5.
Remuneration
 Is the overall compensation that an employee receives
in exchange for the services he performed for the
employer.
 Types of employee remuneration
 Time rate method
 Piece rate method
6. Performance
Appraisal
 Performance Appraisal is a process of assessing the
performance and progress of an employee on a given
job and his potential for future development.
 According to Dale, “ Performance Appraisal is the
systematic evaluation of the individuals with respect to
his or her performance on the job and his or her
potential for development.
 According to Edwin B Flippo, “Performance appraisal
is a systematic, periodic and so far as humanly possible,
an impartial rating of an employee’s excellence
in matters pertaining to his present job and to
his potentialities for a better job.”
Performance
Appraisal
 Is a review and discussion of an employee’s
performance of assigned duties and responsibilities
 The supervisors measures the pay of employees and
compare it with targets and plans
 The supervisor analysis the factors behind work
performance of employees
 The employers are in position to guide the employees
for a better performance
Methods
for appraisal
Traditional methods
 Confidential Report
 Essay Method
 Straight Ranking Method
 Paired Comparison Method
 Forced Distribution Method
 Graphic Rating Scales
 Checklist Method
 Critical Incident Method
 GroupAppraisal Method
 Field Review Method.
Modern Methods
 Assessment Centre
 Human Resource Accounting
Method
 Behaviorally Anchored Rating
Scales:(BARS)
 MBO
 360 Degree Appraisal
MBO
 MBO was developed by Peter Drucker in 1954. MBO
has been defined as a process whereby the superior
and subordinate managers of an organization jointly
identify its common goals, define each individual’s
major areas of responsibility in terms of results
expected of him and use these measures of guide for
operating the unit and assessing the contributions of
each of its members
 It means management by objectives and the
performance is rated against the achievement of
objectives stated by the management.
Process of
MBO
MBO Process
Establish goals and desired
outcomes for
each subordinate
Setting performance standards
Comparison of actual goals with
goals attained by the employee
Establish new goals and new
strategies for goals not
achieved in previous year.
MBO Process
Advantages
It is more useful
for managerial
positions.
Disadvantages
 Not applicable to all
jobs, allocation of merit
pay may result in setting
short-term goals
rather than important
and long-term goals etc.
Email:
anupama.chaudhari
@imr.ac.in
Blog:
anupamacblog.blog
spot.com

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Staffing

  • 1. Functions of Management – IIStaffing Dr.Anupama Chaudhari Associate Professor KCES’s IMR, Jalgaon STAFFING
  • 2. • It is the process of recruiting, selecting and training of men. • Is a managerial function that takes people with necessary skills into the organization and develops them into precious organizational resource.
  • 4. Staffing is an important managerial function  Staffing function is the most important managerial act along with planning, organizing, directing and controlling. The operations of these four functions depend upon the manpower which is available through staffing function.
  • 5. Staffing is a pervasive activity  As staffing function is carried out by all managers and in all types of concerns where business activities are carried out.
  • 6. Staffing is a continuous activity  This is because staffing function continues throughout the life of an organization due to the transfers and promotions that take place.
  • 7. The basis of staffing function is efficient management of personnel  Human resources can be efficiently managed by a system or proper procedure, that is, recruitment, selection, placement, training and development, providing remuneration, etc.
  • 8. Staffing helps in placing right men at the right job  It can be done effectively through proper recruitment procedures and then finally selecting the most suitable candidate as per the job requirements.
  • 9. Staffing is performed by all managers  Staffing is performed by all managers depending upon the nature of business, size of the company, qualifications and skills of managers, etc. In small companies, the top management generally performs this function. In medium and small scale enterprise, it is performed especially by the personnel department of that concern.
  • 10.
  • 11. 1. Manpower Planning  Manpower planning which is also called as human resource planning consists of putting right number of people, right kind of people at the right place, right time, doing the right things for which they are suited for the achievement of goals of the organization.
  • 12. Steps in Manpower planning  Analyzing the current manpower inventory  Making future manpower forecasts  Developing employment programs  Design training programs
  • 13. Analyzing the current manpower inventory  Analyzing of manpower inventory depends on following factors:  Type of organization  Number of departments  Employees in these departments
  • 14. Making future manpower forecasts  Manpower forecast can be done using following techniques:  Expert Forecasts  Trend Analysis  Work LoadAnalysis  Work ForceAnalysis  Other Methods
  • 15. Advantages of manpower planning  Shortages & surpluses can be identified so that speedy action can be taken wherever required  All the recruitment & selection programs are based on manpower planning  It also helps to reduce the labor cost as excess staff can be identified & thereby overstaffing can be avoided  It is also helps to identify the available talents in a firm & accordingly training, programs can be drawn out to develop those talents  It facilitates in growth & diversification of business. Through manpower planning, human resources can be readily available & they can be utilized in the best manner
  • 16. 2. Recruitment  Is the process of attracting the appropriate number of qualified individuals to apply for vacant positions in an organization.
  • 17. Need for recruitment  Vacancies due to promotions, transfers, retirement, termination, permanent disability, death and labour turnover  Creation of new vacancies due to growth, expansion and diversification of business activities of an enterprise. New vacancies are also possible due to job specifications.
  • 18. Types of recruitment  Internal recruitment  Is a recruitment which takes place within the organization. Internal sources of recruitment are readily available to an organization.  Transfers  Promotions  Re-employment Of Ex-employees  External recruitment  External sources of recruitment have to be solicited from outside the organization. But it involves lot of time and money.  Employment At Factory Level, Advertisement, Employment Exchanges, Employment Agencies, Educational Institutions, Recommendations, Labor Contractors, etc
  • 19. 3. Selection  Refers to the process of choosing from candidates those who will become employees of the organization.  Selection process includes the following activities:  Development Of SelectionCriteria  Advertising  Short- Listing  Application Forms Submission  Testing  Interviewing  Reference Check  MakingThe Final Selection Decision  Submission Of Medical Requirements
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  • 22. 4. Placement Placement refers to the process of connecting the selected person and the employer in order to establish an ongoing employment relationship. In this step the employee is given the activities he/she needs to perform an d is told about his/her duties. Placeme nt is usually followed by the orientation process.
  • 23. Importance of placement 1. It enhances employee morale 2. It helps in employee turnover reduction 3. It aids in lessening absenteeism 4. It facilitates in accident rates reduction 5. It avoids misfit between the candidate and the job 6. It assists the candidate to work based on the preset objectives of the organization
  • 24. Orientation  Process of receiving and welcoming an employee when he/she first joins the company  The following information is given during orientation:  Brief history & operations of the company  The company’s organization structure  Policies & procedures of the company  Products & services of the company  Location of department & employee facilities  Safety measures  Grievances procedures  Benefits & services of employee  Standing orders & disciplinary procedures  Opportunities for training, promotions, transfers, etc.  Suggestion schemes  Rules & regulations
  • 25. 4.Training & Development  Training is expensive.Without training it is more expensive.  Pandit Jawaharlal Nehru
  • 26. Need for training  Introduction of new equipment or processes  A change in the employee's job responsibilities  A drop in an employee's productivity or in the quality of output  An increase in safety violations or accidents  An increased number of questions  Complaints by customers or coworkers
  • 27. Advantages of training  Leads to improved profitability  Improves job, knowledge and skills at all levels of organization  Improves morale of workforce  Helps create a better corporate image  Improves relationship among employees  Helps in organizational development  Provides guidelines for work
  • 28. Types of training & development techniques  On- the- job training andlectures  Programmed instruction (pi)  Computer- assisted instruction  Audio-visual techniques  Simulations  Business games
  • 29. 5. Remuneration  Is the overall compensation that an employee receives in exchange for the services he performed for the employer.  Types of employee remuneration  Time rate method  Piece rate method
  • 30. 6. Performance Appraisal  Performance Appraisal is a process of assessing the performance and progress of an employee on a given job and his potential for future development.  According to Dale, “ Performance Appraisal is the systematic evaluation of the individuals with respect to his or her performance on the job and his or her potential for development.  According to Edwin B Flippo, “Performance appraisal is a systematic, periodic and so far as humanly possible, an impartial rating of an employee’s excellence in matters pertaining to his present job and to his potentialities for a better job.”
  • 31. Performance Appraisal  Is a review and discussion of an employee’s performance of assigned duties and responsibilities  The supervisors measures the pay of employees and compare it with targets and plans  The supervisor analysis the factors behind work performance of employees  The employers are in position to guide the employees for a better performance
  • 32. Methods for appraisal Traditional methods  Confidential Report  Essay Method  Straight Ranking Method  Paired Comparison Method  Forced Distribution Method  Graphic Rating Scales  Checklist Method  Critical Incident Method  GroupAppraisal Method  Field Review Method. Modern Methods  Assessment Centre  Human Resource Accounting Method  Behaviorally Anchored Rating Scales:(BARS)  MBO  360 Degree Appraisal
  • 33. MBO  MBO was developed by Peter Drucker in 1954. MBO has been defined as a process whereby the superior and subordinate managers of an organization jointly identify its common goals, define each individual’s major areas of responsibility in terms of results expected of him and use these measures of guide for operating the unit and assessing the contributions of each of its members  It means management by objectives and the performance is rated against the achievement of objectives stated by the management.
  • 35. MBO Process Establish goals and desired outcomes for each subordinate Setting performance standards Comparison of actual goals with goals attained by the employee Establish new goals and new strategies for goals not achieved in previous year.
  • 36. MBO Process Advantages It is more useful for managerial positions. Disadvantages  Not applicable to all jobs, allocation of merit pay may result in setting short-term goals rather than important and long-term goals etc.