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Accendo Electronics Ltd.
                                   9-160 Gibson Drive Unit 9
                                   Markham, ON. L3R 3K1 Canada
                                   Tel: 905-475-2067
                                   Fax: 905-470-0168




                   Accendo Lighting Solutions
                 DHID Ballasts and Fixtures eGuide
GloGreen Digital HID (DHID) retrofit ballasts and fixtures for High-Intensity Discharge (HID)
lamps represent the most environmentally and economically responsible lighting upgrade
solutions for Municipality, Commercial and Industrial applications.

Accendo DHID lighting solutions outperform with the perfect balance of low initial buying cost,
energy efficiency, light quality/penetration performance over the long term, and really low
maintenance/ consumable costs for Industry’s best return on lighting investment.
Please explore our Digital HID (DHID) products and their applications on the following pages.

Accendo Digital HID (DHID) Products Index
Digital HID (DHID) Retrofit Ballasts

       GloGreen 50W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       Page 2
       GloGreen 70W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .       Page 4
       GloGreen 100W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 6
       GloGreen 150W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 8
       GloGreen 200/250W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 10
       GloGreen 250W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 12
       GloGreen 400W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 14
       GloGreen 575W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 16
       GloGreen 600W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .        Page 18
       GloGreen 750W HPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .          Page 20
       GloGreen 750W MH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         Page 22
       GloGreen 1000W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .         Page 24

DHID Low Bay & High Bay Fixture Packages

       GloGreen F200/250W & F575W Digital Ballast Fixtures . . . . . . . . . . . . . . Page 26

GloGreen Series DHID Ballast Retrofit and New Installation Guide

       How to Install DHID Retrofit Ballasts . . . . . . . . . . . . . . . . . . . . . . . .    Page 27
       Where Are GloGreen Series DHID Lighting Retrofit Ballasts Applied? . . . . . .           Page 28
       lnstalling the GloGreen DHID Ballast Inside of a Street/Parking Lot Fixture . . . .      Page 29
       Installing the GloGreen DHID Ballast Inside of a Weather Proof Enclosure . . . .         Page 30
       DHID Ballast Installation Rules . . . . . . . . . . . . . . . . . . . . . . . . . .      Page 31
       Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .      Page 31

Appendix

       Accendo Electronics Limited Three Year Warranty . . . . . . . . . . . . . . . . Page 32
       Digital HID (DHID) Ballast for HPS & MH Lamps – User Manual . . . . . . . . . Page 33
       Digital HID (DHID) Fixture for HPS & MH Lamps – User Manual . . . . . . . . . Page 35
GloGreen Series Digital HID (DHID) Ballast
                       Retrofit and New Installation Guide

How to Install DHID Retrofit Ballasts

For typical existing Low-bay/High-bay and Street/Parking Lot HID light fixture applications, a core and coil
(magnetic) ballast of 70W to 1,000W power will be upgraded. For a magnetic 250W fixture upgrade, for example,
a GloGreen DHID 100W or 150W retrofit ballast is installed; for an existing magnetic 400W fixture, the GloGreen
DHID 250W retrofit ballast is installed.

DHID Ballast Retrofits/Replaces 70W to 450W Magnetic Ballasts in Existing Fixtures:

Install GloGreen 50W, 70W, 100W, 150W or 250W DHID retrofit
ballast to upgrade existing magnetic 70W – 450W fixture ballasts.

Internal Retrofit

- Install the DHID ballast inside the existing magnetic ballast
  HID fixture housing as shown in the image to the right.
- Provide a mounting plate/heat sink for secure installation in the
  housing (please see pages 29-30 of this package for
  additional information on heat sink installation)
- For Wallpack or similar wall mounted fixtures; consider
  installing the ballast behind the fixture/through the wall
- Install a new recommended HID lamp



                                                      External Retrofit

                                                      - Accendo Engineering recommended retrofit method
                                                      - Install DHID ballast within 49 feet or 15 meters
                                                        of fixture as shown in image to the left.
                                                      - Use existing Junction Box if possible
                                                      - Install a new recommended HID lamp



DHID Ballast Retrofits/Replaces 575W to 2000W Magnetic ballasts:

Install GloGreen 400W, 575W, 600W, 750W and 1000W DHID retrofit
ballasts to upgrade existing magnetic 575W – 2000W fixture ballasts.

High-Wattage Ballast Retrofit Options

- Install the DHID ballast in place of the existing magnetic ballast
  in its existing junction box or environment proof enclosure.
- Provide a mounting plate/heat sink for secure/proper installation.
- Install a new recommended HID lamp
Where Are GloGreen Series DHID
                   Lighting Retrofit Ballasts Applied?
 GloGreen 50W or 70W DHID ballast replaces core and coil (magnetic) 70W to 150W ballast –
  application examples include underground parking, lowbay factory/warehouse (<25ft), street lighting,
  outdoor parking lot lighting, wallpack/building perimeter lighting, canopy lighting.
 GloGreen 100W or 150W replaces magnetic 150W to 300W – application examples include high bay
  factory/warehouse/retail (<30ft), street/parking lot lighting, general outdoor/indoor applications.
 GloGreen 200W or 250W replaces magnetic 300W to 460W – applications include high bay
  factory/warehouse/retail (<50ft) , street lighting, arena, event, airport, hydroponics,
  aquarium, general outdoor/indoor applications.
 GloGreen 400W or 600W replaces magnetic 460W to 1000W – applications include high bay
  factory/warehouse/retail (50ft+) , street lighting, arena, event, airport, hydroponics,
  greenhouse, aquarium, general outdoor/indoor applications.
 GloGreen 575W or 600W or 750W replaces magnetic 1000W to 1500W – applications include
  high bay factory/warehouse/retail (60ft+), street/highway/parking lot lighting, arena/stadium,
  sports field, event, airport, hydroponics, greenhouse, aquarium, any general outdoor/indoor
  lighting applications requiring really long light throw/penetration.
 GloGreen 1000W replaces magnetic 1,500W to 2000W – applications include high bay
  factory/warehouse/retail (100ft+), street/highway/parking lot lighting, arena/stadium, sports
  field, event, airport, hydroponics, greenhouse, aquarium, any general outdoor/indoor
  lighting applications requiring extremely long light throw/penetration.
 GloGreen DHID products are designed to work most efficiently with solar/wind power sources.


GloGreen Series DHID Ballast Powered Fixtures for Replacement
and New Green Project Installations:

Plug-and-Play DHID 250W/200W and 575W Fixtures

- "Plug-and-Play" for replacement and new installations
- Available in 250W/200W and 575W configurations
- GloGreen F200/250W fixture shown in image to right.
- MH or HPS bulb options are available.
- Fully silicon potted/sealed for harsh environments.
- F250W/200W ballast fixture allows power selection;
determine the optimum light levels at 200W
or 250W setting (select via slide switch).
- Uses 50% less electricity than magnetic ballast fixtures.


GloGreen Digital HID (DHID) retrofit ballasts and fixtures
for High-Intensity Discharge (HID) lamps represent
the most environmentally and economically responsible
lighting upgrade solution for Municipality, Commercial
and Industrial applications.

For new Green building or outside lighting projects, Accendo
DHID lighting solutions outperform with the perfect balance of low
initial buying cost, energy efficiency, light quality/penetration performance
over the long term, and really low maintenance/ consumable costs for Industry’s
best return on lighting investment.
DHID Ballast Installation Rules,
                                and Do’s and Don’ts
In order to ensure the longevity and uninterrupted service of your DHID ballast, the following guidelines,
as outlined and recommended by Accendo Engineering, should be followed. Not doing so may result in
a shortened life expectancy of the ballast and may void the Accendo Warranty (see page 6 of this package).

Please follow these installation rules when deciding on a proper installation/mounting location:

   1. Sub-zero temperature environment is not critical for the operation of the Digital HID ballasts. If the
      recommended HID lamp can work in a given sub-zero environment, the DHID ballast will ignite it.
   2. The upper limit of 72°C/161.6°F case temperature (Tc) is critical. If Tc exceeds 72°C/161.6°F
       the life expectancy of the DHID ballast will be compromised.
   3. External installation of the DHID ballast is preferred (especially for GloGreen 200/250W,
      250W, 400W, 600W, 750W and 1000W ballasts.
   4. If the DHID ballast is to be installed in an enclosure, specific steps must be taken to
      ensure that Tc will not exceed 72°C/161.6°F over a prolonged time span.
   5. If there is any doubt about the level of Tc, a test installation is required and should be performed
      where the Tc case temperature is being monitored under a "worst case scenario".
   6. Do not install the DHID ballast inside of Wallpack and similar small fixtures where the proximity
      of the High-Intensity Discharge lamp is very close to the DHID ballast; if this is the only
      consideration, a temperature test should be performed on the ballast to ensure it is not
      operating above the maximum 72°C/161.6°F case temperature rating.
   7. As to not exceed the rated 72°C/161.6°F ballast case temperature, a proper mounting bracket
      or heat sink should be installed (please refer to pages 2 and 3 of this package for additional
      details). Proper heat sinking of the DHID ballast can lower the Tc by as much as 10°C/50°F
       to 14°C/57.2°F.


                                          Do’s and Don’ts
      Do not operate the ballast in a location or enclosure where the ballast case
       temperature (measured at the top/outside of the ballast) may exceed 72°C/161.6°F
      Do not install the ballast directly over top of or in close proximity to the HID lamp
       as this may increase the temperature of the DHID ballast above 72°C/161.6°F
      Do not install the DHID ballast inside of an enclosure that is too small/tight,
       which may pinch or damage the input/output wires of the DHID ballast.
      Do test and measure the DHID ballast case temperature on a small sample first
       before committing to a large installation base where heat concerns may be suspected
      Do communicate with Accendo in regards to any installation or technical questions you may have
      Do operate Accendo Engineering recommended HID lamps with DHID ballasts when possible; if not
       possible, communicate with Accendo to ensure HID lamps available in your region are compatible.
      Do consult with Accendo in regards to the best installation method and lamp choice for ‘retrofit’
       applications; it is important that the installation method and lamp choice is correct to
       ensure the optimal operation/performance of the upgraded fixture over the long term.
      Do install and operate the DHID ballast as recommended by Accendo Engineering to ensure year
       after year of uninterrupted operation; failure to do so may result in voidance of the Accendo Warranty.
      Do ensure lamp orientation is correct; if not, the lamp may fail. Is it a horizontal or vertical mount lamp?

                             Please do not hesitate to contact us with any questions.
Accendo Electronics Ltd.
                                       9-160 Gibson Drive Unit 9
                                       Markham, ON. L3R 3K1 Canada
                                       Tel: 905-475-2067
                                       Fax: 905-470-0168




                                  Accendo Electronics Limited
                                     Three Year Warranty
                                                        R2 Issued: January 2011

Digital HID ballast products from Accendo Electronics are warrantied for defects from manufacturing and workmanship for a period
of 3 years. During this warranty period, Accendo Electronics reserves the right to repair or replace ballast products which prove to be
defective or out of specification at their discretion. The Accendo warranty is valid only for the original purchaser or the first end user
of the ballast products.

This warranty is conditional upon installation, maintenance and operation adhering to instructions and specifications defined by
Accendo Electronics in the purchase order or contract at the time of the order and in accordance with the standards of Canadian
Standards Association (CSA), the American National Standards Institute (ANSI), Underwriters Laboratory Inc (UL) and The
National Electric Code (NEC).

Damage by misuse or abnormal conditions of storage, installation, maintenance or operation, including, but not limited to, excessive
temperatures or evidence of partial or complete disassembly beyond normal maintenance or expansion procedure void this warranty in
its entirety. The conditions of any tests performed concerning any ballast product claimed to be defective in accordance with the terms
of this warranty shall be mutually agreed upon in writing between the original purchaser or first end-user and Accendo Electronics.
Accendo Electronics reserves the right to be represented at any such test.

Dimming
Accendo Electronics Ltd. agrees to extend a limited three-year warranty on dimmable DHID ballasts and fixtures operated on
dimmable control gear, such as motion sensors, provided the following conditions are met:

1) A lamp must never be started by a ballast operating in the dimmed operating mode.
2) During any lamp start (cold or hot restart), the ballast must meet all of the requirements for starting and sustaining a lamp described
in the applicable ANSI document C78.13xx for that lamp.
3) The lamp must be allowed to warm up for at least 10 minutes after the lamp has started (20 minutes for lamp wattages greater than
450). Only then can dimming begin.
4) The ballast input voltage must be kept within the accepted line voltage range for the ballast type (±10% for DHID ballasts)
5) The dimming device should not allow the ballast current crest factor to exceed 1.8.

HID Lamps
Accendo’s warranty statement does not include lamps. For any warranty on lamps the applicable warranty statement of the lamp
manufacturer shall apply. Only lamps recommended and approved by Accendo shall be used with Accendo’s DHID ballasts.

Product replacement/liability limits
The foregoing warranty shall be the sole and exclusive remedy of the purchaser and Accendo's sole and exclusive remedy to the
purchaser. NO WARRANTY OF FITNESS FOR ANY SPECIFIC OR PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED.
NO OTHER WARRANTY APPLIES. Accendo will not, under any circumstance, whether as a result of breach of contract, warranty
tort or otherwise, be liable for any costs or damages, including lost profits or revenues, incidental, special or consequential damages.
Accendo Lighting Solutions Digital HID (DHID) Ballasts and Fixtures eGuide
Accendo Lighting Solutions Digital HID (DHID) Ballasts and Fixtures eGuide
Accendo Lighting Solutions Digital HID (DHID) Ballasts and Fixtures eGuide
Accendo Lighting Solutions Digital HID (DHID) Ballasts and Fixtures eGuide

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Accendo Lighting Solutions Digital HID (DHID) Ballasts and Fixtures eGuide

  • 1. Accendo Electronics Ltd. 9-160 Gibson Drive Unit 9 Markham, ON. L3R 3K1 Canada Tel: 905-475-2067 Fax: 905-470-0168 Accendo Lighting Solutions DHID Ballasts and Fixtures eGuide GloGreen Digital HID (DHID) retrofit ballasts and fixtures for High-Intensity Discharge (HID) lamps represent the most environmentally and economically responsible lighting upgrade solutions for Municipality, Commercial and Industrial applications. Accendo DHID lighting solutions outperform with the perfect balance of low initial buying cost, energy efficiency, light quality/penetration performance over the long term, and really low maintenance/ consumable costs for Industry’s best return on lighting investment. Please explore our Digital HID (DHID) products and their applications on the following pages. Accendo Digital HID (DHID) Products Index Digital HID (DHID) Retrofit Ballasts GloGreen 50W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 2 GloGreen 70W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 4 GloGreen 100W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 6 GloGreen 150W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 8 GloGreen 200/250W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 10 GloGreen 250W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 12 GloGreen 400W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 14 GloGreen 575W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 16 GloGreen 600W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 18 GloGreen 750W HPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 20 GloGreen 750W MH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 22 GloGreen 1000W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 24 DHID Low Bay & High Bay Fixture Packages GloGreen F200/250W & F575W Digital Ballast Fixtures . . . . . . . . . . . . . . Page 26 GloGreen Series DHID Ballast Retrofit and New Installation Guide How to Install DHID Retrofit Ballasts . . . . . . . . . . . . . . . . . . . . . . . . Page 27 Where Are GloGreen Series DHID Lighting Retrofit Ballasts Applied? . . . . . . Page 28 lnstalling the GloGreen DHID Ballast Inside of a Street/Parking Lot Fixture . . . . Page 29 Installing the GloGreen DHID Ballast Inside of a Weather Proof Enclosure . . . . Page 30 DHID Ballast Installation Rules . . . . . . . . . . . . . . . . . . . . . . . . . . Page 31 Do’s and Don’ts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Page 31 Appendix Accendo Electronics Limited Three Year Warranty . . . . . . . . . . . . . . . . Page 32 Digital HID (DHID) Ballast for HPS & MH Lamps – User Manual . . . . . . . . . Page 33 Digital HID (DHID) Fixture for HPS & MH Lamps – User Manual . . . . . . . . . Page 35
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  • 27. GloGreen Series Digital HID (DHID) Ballast Retrofit and New Installation Guide How to Install DHID Retrofit Ballasts For typical existing Low-bay/High-bay and Street/Parking Lot HID light fixture applications, a core and coil (magnetic) ballast of 70W to 1,000W power will be upgraded. For a magnetic 250W fixture upgrade, for example, a GloGreen DHID 100W or 150W retrofit ballast is installed; for an existing magnetic 400W fixture, the GloGreen DHID 250W retrofit ballast is installed. DHID Ballast Retrofits/Replaces 70W to 450W Magnetic Ballasts in Existing Fixtures: Install GloGreen 50W, 70W, 100W, 150W or 250W DHID retrofit ballast to upgrade existing magnetic 70W – 450W fixture ballasts. Internal Retrofit - Install the DHID ballast inside the existing magnetic ballast HID fixture housing as shown in the image to the right. - Provide a mounting plate/heat sink for secure installation in the housing (please see pages 29-30 of this package for additional information on heat sink installation) - For Wallpack or similar wall mounted fixtures; consider installing the ballast behind the fixture/through the wall - Install a new recommended HID lamp External Retrofit - Accendo Engineering recommended retrofit method - Install DHID ballast within 49 feet or 15 meters of fixture as shown in image to the left. - Use existing Junction Box if possible - Install a new recommended HID lamp DHID Ballast Retrofits/Replaces 575W to 2000W Magnetic ballasts: Install GloGreen 400W, 575W, 600W, 750W and 1000W DHID retrofit ballasts to upgrade existing magnetic 575W – 2000W fixture ballasts. High-Wattage Ballast Retrofit Options - Install the DHID ballast in place of the existing magnetic ballast in its existing junction box or environment proof enclosure. - Provide a mounting plate/heat sink for secure/proper installation. - Install a new recommended HID lamp
  • 28. Where Are GloGreen Series DHID Lighting Retrofit Ballasts Applied?  GloGreen 50W or 70W DHID ballast replaces core and coil (magnetic) 70W to 150W ballast – application examples include underground parking, lowbay factory/warehouse (<25ft), street lighting, outdoor parking lot lighting, wallpack/building perimeter lighting, canopy lighting.  GloGreen 100W or 150W replaces magnetic 150W to 300W – application examples include high bay factory/warehouse/retail (<30ft), street/parking lot lighting, general outdoor/indoor applications.  GloGreen 200W or 250W replaces magnetic 300W to 460W – applications include high bay factory/warehouse/retail (<50ft) , street lighting, arena, event, airport, hydroponics, aquarium, general outdoor/indoor applications.  GloGreen 400W or 600W replaces magnetic 460W to 1000W – applications include high bay factory/warehouse/retail (50ft+) , street lighting, arena, event, airport, hydroponics, greenhouse, aquarium, general outdoor/indoor applications.  GloGreen 575W or 600W or 750W replaces magnetic 1000W to 1500W – applications include high bay factory/warehouse/retail (60ft+), street/highway/parking lot lighting, arena/stadium, sports field, event, airport, hydroponics, greenhouse, aquarium, any general outdoor/indoor lighting applications requiring really long light throw/penetration.  GloGreen 1000W replaces magnetic 1,500W to 2000W – applications include high bay factory/warehouse/retail (100ft+), street/highway/parking lot lighting, arena/stadium, sports field, event, airport, hydroponics, greenhouse, aquarium, any general outdoor/indoor lighting applications requiring extremely long light throw/penetration.  GloGreen DHID products are designed to work most efficiently with solar/wind power sources. GloGreen Series DHID Ballast Powered Fixtures for Replacement and New Green Project Installations: Plug-and-Play DHID 250W/200W and 575W Fixtures - "Plug-and-Play" for replacement and new installations - Available in 250W/200W and 575W configurations - GloGreen F200/250W fixture shown in image to right. - MH or HPS bulb options are available. - Fully silicon potted/sealed for harsh environments. - F250W/200W ballast fixture allows power selection; determine the optimum light levels at 200W or 250W setting (select via slide switch). - Uses 50% less electricity than magnetic ballast fixtures. GloGreen Digital HID (DHID) retrofit ballasts and fixtures for High-Intensity Discharge (HID) lamps represent the most environmentally and economically responsible lighting upgrade solution for Municipality, Commercial and Industrial applications. For new Green building or outside lighting projects, Accendo DHID lighting solutions outperform with the perfect balance of low initial buying cost, energy efficiency, light quality/penetration performance over the long term, and really low maintenance/ consumable costs for Industry’s best return on lighting investment.
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  • 31. DHID Ballast Installation Rules, and Do’s and Don’ts In order to ensure the longevity and uninterrupted service of your DHID ballast, the following guidelines, as outlined and recommended by Accendo Engineering, should be followed. Not doing so may result in a shortened life expectancy of the ballast and may void the Accendo Warranty (see page 6 of this package). Please follow these installation rules when deciding on a proper installation/mounting location: 1. Sub-zero temperature environment is not critical for the operation of the Digital HID ballasts. If the recommended HID lamp can work in a given sub-zero environment, the DHID ballast will ignite it. 2. The upper limit of 72°C/161.6°F case temperature (Tc) is critical. If Tc exceeds 72°C/161.6°F the life expectancy of the DHID ballast will be compromised. 3. External installation of the DHID ballast is preferred (especially for GloGreen 200/250W, 250W, 400W, 600W, 750W and 1000W ballasts. 4. If the DHID ballast is to be installed in an enclosure, specific steps must be taken to ensure that Tc will not exceed 72°C/161.6°F over a prolonged time span. 5. If there is any doubt about the level of Tc, a test installation is required and should be performed where the Tc case temperature is being monitored under a "worst case scenario". 6. Do not install the DHID ballast inside of Wallpack and similar small fixtures where the proximity of the High-Intensity Discharge lamp is very close to the DHID ballast; if this is the only consideration, a temperature test should be performed on the ballast to ensure it is not operating above the maximum 72°C/161.6°F case temperature rating. 7. As to not exceed the rated 72°C/161.6°F ballast case temperature, a proper mounting bracket or heat sink should be installed (please refer to pages 2 and 3 of this package for additional details). Proper heat sinking of the DHID ballast can lower the Tc by as much as 10°C/50°F to 14°C/57.2°F. Do’s and Don’ts  Do not operate the ballast in a location or enclosure where the ballast case temperature (measured at the top/outside of the ballast) may exceed 72°C/161.6°F  Do not install the ballast directly over top of or in close proximity to the HID lamp as this may increase the temperature of the DHID ballast above 72°C/161.6°F  Do not install the DHID ballast inside of an enclosure that is too small/tight, which may pinch or damage the input/output wires of the DHID ballast.  Do test and measure the DHID ballast case temperature on a small sample first before committing to a large installation base where heat concerns may be suspected  Do communicate with Accendo in regards to any installation or technical questions you may have  Do operate Accendo Engineering recommended HID lamps with DHID ballasts when possible; if not possible, communicate with Accendo to ensure HID lamps available in your region are compatible.  Do consult with Accendo in regards to the best installation method and lamp choice for ‘retrofit’ applications; it is important that the installation method and lamp choice is correct to ensure the optimal operation/performance of the upgraded fixture over the long term.  Do install and operate the DHID ballast as recommended by Accendo Engineering to ensure year after year of uninterrupted operation; failure to do so may result in voidance of the Accendo Warranty.  Do ensure lamp orientation is correct; if not, the lamp may fail. Is it a horizontal or vertical mount lamp? Please do not hesitate to contact us with any questions.
  • 32. Accendo Electronics Ltd. 9-160 Gibson Drive Unit 9 Markham, ON. L3R 3K1 Canada Tel: 905-475-2067 Fax: 905-470-0168 Accendo Electronics Limited Three Year Warranty R2 Issued: January 2011 Digital HID ballast products from Accendo Electronics are warrantied for defects from manufacturing and workmanship for a period of 3 years. During this warranty period, Accendo Electronics reserves the right to repair or replace ballast products which prove to be defective or out of specification at their discretion. The Accendo warranty is valid only for the original purchaser or the first end user of the ballast products. This warranty is conditional upon installation, maintenance and operation adhering to instructions and specifications defined by Accendo Electronics in the purchase order or contract at the time of the order and in accordance with the standards of Canadian Standards Association (CSA), the American National Standards Institute (ANSI), Underwriters Laboratory Inc (UL) and The National Electric Code (NEC). Damage by misuse or abnormal conditions of storage, installation, maintenance or operation, including, but not limited to, excessive temperatures or evidence of partial or complete disassembly beyond normal maintenance or expansion procedure void this warranty in its entirety. The conditions of any tests performed concerning any ballast product claimed to be defective in accordance with the terms of this warranty shall be mutually agreed upon in writing between the original purchaser or first end-user and Accendo Electronics. Accendo Electronics reserves the right to be represented at any such test. Dimming Accendo Electronics Ltd. agrees to extend a limited three-year warranty on dimmable DHID ballasts and fixtures operated on dimmable control gear, such as motion sensors, provided the following conditions are met: 1) A lamp must never be started by a ballast operating in the dimmed operating mode. 2) During any lamp start (cold or hot restart), the ballast must meet all of the requirements for starting and sustaining a lamp described in the applicable ANSI document C78.13xx for that lamp. 3) The lamp must be allowed to warm up for at least 10 minutes after the lamp has started (20 minutes for lamp wattages greater than 450). Only then can dimming begin. 4) The ballast input voltage must be kept within the accepted line voltage range for the ballast type (±10% for DHID ballasts) 5) The dimming device should not allow the ballast current crest factor to exceed 1.8. HID Lamps Accendo’s warranty statement does not include lamps. For any warranty on lamps the applicable warranty statement of the lamp manufacturer shall apply. Only lamps recommended and approved by Accendo shall be used with Accendo’s DHID ballasts. Product replacement/liability limits The foregoing warranty shall be the sole and exclusive remedy of the purchaser and Accendo's sole and exclusive remedy to the purchaser. NO WARRANTY OF FITNESS FOR ANY SPECIFIC OR PARTICULAR PURPOSE IS MADE OR IS TO BE IMPLIED. NO OTHER WARRANTY APPLIES. Accendo will not, under any circumstance, whether as a result of breach of contract, warranty tort or otherwise, be liable for any costs or damages, including lost profits or revenues, incidental, special or consequential damages.