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@annstanley
What‟s new in Google?
By Ann Stanley
ann@anicca.co.uk
Experts in the Science of Search
2
@annstanley
Growth in Digital
IAB/PwC - Total Market Size First Half 2012 (Oct 2012)
• Digital Ad spend in H1 2012 reached £2,591 million (£2.6 billion); this is a
record
• Spending on digital advertising grew by 12.6% year on year.
AA/Warc Expenditure Report (Jan 2013)
• The size of the annual UK online advertising market is expected to reach
£5.3bn (year ending 2012), more than 31% of all UK advertising
• Q3 growth still at 10% (year on year)
3
@annstanley
The importance of search!
£1,527 million was spent on search in the first half of 2012. Source: IAB/PcW
Advertising spend by category
Search
Display
Classified
Others
Google?
4
@annstanley
Google results for [luggage]
Pay per
click ads
Pay per
click ads
Organic or
natural
search
results
Product
Listing ads
Local
business
listings
5
@annstanley
1) Organic search (SEO)
6
@annstanley
Authorship
7
@annstanley
Expansion of Data Highlighter
8
@annstanley
Knowledge Graph
9
@annstanley
Google Now
11
@annstanley
Voice-enabled Search
12
@annstanley
New Google+ Dashboard
13
@annstanley
Google Penguin
Update
14
@annstanley
Interflora and
Google‟s Penguin 2.0 Update
15
@annstanley
Penguin 2.0 Update –
What to be aware of?
Links should be a by-product of great content and should not be
obtained „unnaturally‟ - the emphasis is on quality over quantity.
Websites should stay away from:
• Paid advertorials
• Link exchange networks
• Over-using exact match anchor text for generic keywords
• Poor quality outreach campaigns
If you have been hit:
• Scrutinise your backlink profile. Identify, isolate then remove bad links
that could be coming from spammy domains
• Perform disavow requests for even bad links that you have already
removed
• Resubmit your site to Google for reconsideration
• Re-build your link profile with good links from reputable sites
16
@annstanley
Don‟t forget about Panda!
• Google Panda‟s latest update seemed to have hit in
March, but Google did not confirm this as Panda is now
incorporated into Google‟s indexing processes, which
means penalties are less noticeable than they were
previously
• Websites should display unique content and not
duplicate mass-produced content
• All poor quality content should be separated then
blocked from crawlers
17
@annstanley
Good and Bad Merchants
• There was talk at the SXSW Conference of a potential update
that would make it difficult for bad merchants to rank highly in
Google‟s search results.
• Google already have in place a system that penalises bad
merchants which uses reviews as a signal, but with the
increasing number of fake reviews, Google is in search of
other, more reliable signals to distinguish bad merchants from
good ones.
• Google is looking to bring its Trusted Stores programme to the
UK later this year after the service has proved highly popular
in the US.
18
@annstanley
2) Paid search (AdWords)
19
@annstanley
New Enhanced Ads
20
@annstanley
What are new enhanced ads?
• Designed by Google to help better manage campaigns and budgets
for a multi-device world. Note: Universal Analytics will be able to
track across these devices
• Allow you to manage bids across devices, locations, and time of day -
all from a single campaign
• Count Phone calls and App downloads as conversions in AdWords
• Google will automatically be upgrading all AdWords campaigns to
enhanced campaigns starting on July 22, 2013.
• There is now an upgrade centre to make upgrading to enhanced
campaigns easier http://adwords.blogspot.co.uk/2013/04/upgrade-
to-enhanced-campaigns-more.html
21
@annstanley
Bidding by device and results
22
@annstanley
Bids by location (on settings tab)
23
@annstanley
Scheduling – new format
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@annstanley
Sitelinks
• Flexibility: can be added at ad group level
• More detailed reporting: Find out the number of clicks that
occurred on any part of your ad, every time an individual Sitelink
appeared. Break down the statistics by campaign, ad group or ad.
• Data retention: Edit your Sitelink extension without resetting its
performance statistics.
• Customised Sitelinks for mobile
• Scheduling with start and end dates
25
@annstanley
Offer extension
26
@annstanley
The controversy –
Mobile campaigns
• Simpler to set-up but:
• Can‟t have separate campaigns for each device -
what about mobile only campaigns for mobile
sites?
• Bid modifier only for mobiles (-100 to +300%)
• Lack of control e.g. tablet specific
campaigns, bid modification at ad group not
keyword level
• Expected to lead to bid inflation, as everyone is
forced to use mobile
• You can have preferred ad for mobile, but you
have to manually select ad in each ad group
27
@annstanley
The Other Ad Extensions
28
@annstanley
Social extensions
Don‟t forget the SEO importance of every connection or post in Google +
29
@annstanley
App extensions (mobile and
tablets)
30
@annstanley
• Most advertisers do not have access to
this extension, because it is still in beta
Communication extension – beta
test
31
@annstanley
Star rating (not an extension!)
32
@annstanley
New Image extension
(Images with text ads)
33
@annstanley
Location and call
extensions
34
@annstanley
Localised results & Click to call
35
@annstanley
Local listings
36
@annstanley
Local listing (in Google+)
37
@annstanley
Call and location extensions
38
@annstanley
Call Extension data
New enhanced ads have Google call forwarding (for free)
and additional features
39
@annstanley
Shopping results and
Product Listing Ads
40
@annstanley
Summary of different shopping results in Google
Keywords =
Luggage
Organic shopping
results
(Merchant Centre)
AdWords Products
ad extension
Product Listing ads
Map and
Local listings
41
@annstanley
Shopping results
42
@annstanley
Examples of Product Listing Ads
43
@annstanley
3) Analytics/AdWords integration
(Tracking and reporting)
44
@annstanley
Dynamic PPC script with
conversion value
The actual field used
will depend on your
shopping cart and the
program used to write
your ecommerce
software e.g. php
45
@annstanley
Conversion & Analytics
data in AdWords
46
@annstanley
Conversions Attribution –
top paths leading to a sale
Last click before a conversion
Assisted click – in conversion path
Note: New screen in Analytics is now in B & W
47
@annstanley
Integration of channels
(last click vs. assisted click)
48
@annstanley
Call tracking & optimisation
˃ Call tracking software is now available to
determine the keywords that triggered a phone
call from your website
˃ Ideal for sites where conversions are also taken
over the phone as well as online
˃ Dynamic code is added to your website, which
generates unique phone numbers every visit
˃ If the number is called it is redirected to your
normal phone number, with the option to record
the call
˃ The users‟ referral data is sent to the tracking
software and a virtual page is fired and tracked
in Analytics
˃ A Goal can be set-up in Analytics and imported
back into AdWords to allow “Call Optimisation”
49
@annstanley
Our labs!
• AdWords Scripts
• Landing page testing (Optimizely)
• Integrated Analytics & AdWords
Reporting
• PPC Competitor analysis
• SEO links/site authority reporting
• Ecommerce – New PrestaShop plug-
ins
50
@annstanley
Thank you!
Ann Stanley
ann@anicca.co.uk
PS. We like working with other agencies!

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What's New In Search? Presentation by Ann Stanley at Every Second Wednesday 12/06/2013

Editor's Notes

  1. The aim of AuthorRank is to identify quality content written by trusted experts in their field. It strengthens the SEO value of pages published by a particular author by linking articles to an author’s Google+ account, increasing the likelihood of higher rankings in Google. Authorship takes into account the complete history of published articles, allowing authors to build a strong author profile.
  2. Data Highlighter, launched in December 2012, helps Google to understand content in a structured way, allowing it to display it more attractively for users. The tool can help to enhance listings by adding rich snippets to the results page. An update in May now means that the following data types are recognised:ArticlesRestaurantsMoviesEventsProductsTV EpisodesLocal BusinessesSoftware ApplicationsThe structured Data Mark-up Helper tool, also launched in May takes this a step further by creating a piece of code for webmasters to add into their sites.
  3. Knowledge Graph allows Google to display graphs with statistics directly and indirectly related to a search query. When searching for how many people live in England, the knowledge graph not only displays population figures for England, but also displays figures for other countries in anticipation of your next search query.Updates in May included additional languages of Polish, Turkish, Simplified and Traditional Chinese.
  4. Google Now provides a look into the future of search. It values understanding over indexing by taking into consideration implicit search queries. This means that users can search for generic terms, but receive results that are location, device, time and person specific.In addition to this, like the Knowledge Graph, Google Now predicts information it thinks you will want, but in a more timely fashion using your search query history, Google Calendar, Gmail and external resources. The image above illustrates Google Now retrieving a boarding pass emailed to a users Gmail inbox on the day of departure.Updates include cards with the following features that may be of interest to users:location-based remindersPublic transit travel timesInformation about books, music,TV shows and video games
  5. Voice-enabled search is available on Chrome for desktops and through the Google Search app on IOS, Androids.Users can ask questions like ‘how tall is Big Ben?’ before Google speaks the answer back to them and generates search results using its Knowledge Graph.
  6. An update to the Google+ dashboard makes it even easier for businesses to manage their day-to-day activities using Google Tools. According to Google’s Pavni Diwanji ,the dashboard is evolving with more tool additions on the horizon. The features of the new dashboard are as follows:Allows local businesses to manage their AdWords Express accounts and Offers CampaignsDisplays a variety of search insights, for example top searches for the business and top locations from which driving instructions to the business were requested. This means that businesses can strategically place local ads.Ability to update store hours, website URLs and phone numbers across Google Maps, Google+ and search.Basic statistics for Google+ accountsAbility to start hangouts from the dashboardMonitor Google+ notificationsIt is thought that making it easier for businesses to operate on Google+ will result in increased revenue from paid ads.http://vator.tv/news/2013-06-10-google-debuts-new-dashboard-for-businesses
  7. Early in 2013 Interflora became victim to Google’s Penguin feature. Its unnatural inbound link profile consisting largely of paid advertorials led to a substantial penalty, which resulted in the company not even being found for its brand name. Interflora have been removing these bad links and utilising the disavow tool in an attempt to recover authority. The Penguin 2.0 update in May promised to go deeper to tackle bad link profiles. As Penguin 2.0 is an algorithmic change as apposed to a manual one, sites won’t be informed of any penalties occurred so will need to keep an eye on traffic.It is thought that data gathered from the use of the disavow tool is being used to identify unnatural link building patterns subsequently increasing the power and sophistication of Penguin 2.0.
  8. This diagram shows the principles of using call tracking technology, which is particularly suitable for B2B or service sites where a large proportion of the enquiries are over the phone rather than via an online form or other transaction.These are the steps involved in call tracking technology:User carries out a searchUser clicks on your adThey arrive on your website and see unique dynamic number served using the JavaScript code*They call your unique number – redirecting to your office numberThe information about the source of the traffic is matched up with the call and sent to the call tracking dashboard This information can be used to determine which keyphrases or sources of traffic generate conversions by phoneWhen a call is made a “Virtual page is visited” on your website, which is then recorded in your AnalyticsYou can set this page up as a Goal, and import this data back into AdWords to enable optimisation based on calls rather than completion of an online formCall tracking technology is available by investing in third party software. There are a few suppliers on the market, however the technology is relatively new, so you may have to shop around.*Most systems offer dynamic call number generation - where you add a code to your website and it generates a unique phone number that is displayed to each user when they arrive on the site. The software can determine the source of the traffic, and if they then call the phone number, this information is matched up and sent to Analytics and the call tracking dashboard; enabling you to see the source of the call (right down to the keyword they typed in).