Total Quality Management a continuous improvement process

Steps in implementing TQM Layout Rough grading Forming Placing concrete Placing reinforcing Erecting precast panels Framing drywall Pulling electrical cable Hanging ductwork Storage Warehousing Delivery Maintenance Subcontracts Partial payment requests Progress review meetings Estimating Scheduling Interfacing with architect/engineer Shop drawing review Survey and layout Testing Payroll Invoices Personnel actions Investments Insurance Marketing Training (safety, quality, technical Construction Logistical Project Management and Engineering Administrative