1. Unfolding Napkin

3. Lap napkins if required
– from the right-hand side, remove the
napkin that has been provided as part
of the setting and unfold it. Re-fold it
into a triangular shape and drape it
across the guest’s lap, pointed side
facing away from them.

4. Note
that some guests will prefer to place
their own napkin, so be aware of the
guest’s body language at all times, and
certainly don’t force this service on
anyone. A comment such as “Excuse
me, sir”

5. Seat and lap the
guests
 Help the customers get seated
and lap them from the right-
hand side. Lapping means:
 unfold the napkin
 refold it into a triangle
 hold it on one corner and place
it across the customer’s lap.

6. Procedures
 1. Pick up napkin from the table · After all the
guest have seated · Say, “Excuse me,
Sir/Madam!”
 2. Open the napkin · Unfold it from the right of
the guest where possible · Unfold it to its original
size (Square) · Fold the napkin along the
diagonal to form a triangle

7. 3. Place the napkin on the guest’s lap · With
care and caution · From the right side of the
guest where possible ·
 The apex of the triangle should be away
from the guest · Say, “Excuse me,
Sir/Madam!” once putting napkin down ·
Ensure that you don’t touch a guest
4. Continue unfold the table napkin to the
rest of the guest

8. Activity: Unfolding Napkin
 1. Prepare your napkin or handkerchief.
 2. Choose your favorite napkin folding style and
start folding.
 3. Place it on your table.
 4. Ask someone to be your guest. How will you
open the napkin cloth (demonstrate)?
 5. Rate your performance. Ask someone to rate
your performance.