Columbus, Ohio Area United States
Retail Customer Experience Expert
A visionary strategist dedicated to building stronger customer interactions through new business channels while protecting the brand and growing revenues. Tony has developed a keen understanding of customer-centric businesses and their relationship to overall business strategy. His forte is driving customer value across the complexity of multiple channels and consumer behavior, creating new value propositions, and helping consumer centric organizations change to deliver value to their customers. A senior leader with a talent for analytically assessing business opportunities combined with skills to enable an organization to leverage those opportunities. Tony has a breadth of experienc...