Mine and Piotr's presentation for the second Design Thinking Meetup in Warsaw. On the importance of empathy and observation.

1. Warszawa23.06.2014
Design Thinking
Meetup #2
  
Andrzej Karel
Piotr Olesiński

2. 2

3. 3
Sketch the perfect wallet – 2 minutes

4. User Centered Process
4

5. 5
Process: HPI School of Design Thinking
CCBY-NC-ND 4.0
Design Thinking

6. 6
Process: HPI School of Design Thinking
CCBY-NC-ND 4.0
Design Thinking

7. 7
Daylight – What is Design Thinking
http://vimeo.com/90355541
Extreme users

8. 8
Extreme users
1) OXO
2) Daylight – What is Design Thinking

9. Baby Mindset
Keep asking WHY?
Always be as curious as a child 
DESIGN THINKING MEETUP #2, WARSAW 9

10. Interview

11. Interview
Conversation

12.  Prepare:
 Questions
 Natural flow – group questions
 Time for „why?” &
„tell me about the first time you...”
 Try to be neutral
Avoid pollster impression
Conversation

13.  Natural environement
 Observe ordinary
 Look != observe
 Practise!
Be a detective in an everyday crime scene.
Observation

14. Katrin Dribbish & Manuel Großmann

15. 15
Exercise
1. Sketch the perfect wallet – 2 minutes
2. Find a partner

16. 16
Exercise
1. Sketch the perfect wallet – 2 minutes
2. Find a partner
3. Interview each other – 3 minutes each:
Show your wallets
„What do you like about your wallet?”
Why, why, why (…)

17. 17
Exercise
1. Sketch the perfect wallet – 2 minutes
2. Find a partner
3. Interview each other – 3 minutes each:
Show your wallets
„What do you like about your wallet?”
Why, why, why (…)
4. Sketch a new wallet for your parter – 2 minutes

18. 18
Exercise
1. Sketch the perfect wallet – 2 minutes
2. Find a partner
3. Interview each other – 3 minutes each:
Show your wallets
„What do you like about your wallet?”
Why, why, why (…)
4. Sketch a new wallet for your parter – 2 minutes
5. Compare your 1st and 2nd wallet. Thoughts?

19. Follow us:
facebook.com/100sdt
facebook.com/designthinkingwarsaw
facebook.com/servicedesignberlin
Andrzej Karel
Piotr Olesiński