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Time 
-to-market 
Customer 
satisfactio 
n 
Competitiv 
e 
advantage
Trend berkembang mengenai 
desain produk dan jasa 
Kepuasan Pelanggan 
Singkat saat dijelaskan 
Produksi Instan 
Meningkatkan kemampuan organisasi 
Ramah Lingkungan 
user friendly 
raw-material
Why we need to design? 
Ekonomik 
Kondisi Sosial dan demografi 
Politik, hutang/pertanggung jawaban, atau legalitas 
Siklus (life cycle) 
Persaingan 
Biaya dan ketersediaan 
Perkembangan teknologi
Legalitas, Etika, dan masalah lingkungan 
Legalitas 
• pertanggung Jawaban Produk 
• Keseragaman kode komersil 
Etika 
• Mengeluarkan produk yang bebas kerusakan 
Masalah lingkungan 
• Environmental Protection Agency (USA)
Kewajiban 
Produk, 
Aturan-aturan & dan Pertimbangan Legal 
suatu perusahaan/pabrik wajib bertanggung jawab atas 
segala kerusakan yang disebakan oleh kesalahan 
produknya 
Uniform 
Commercial 
Code, 
Suatu product yang akan dipasarkan wajib diuji oleh 
badan pemerintah dan mendapatkan izin untuk dapat di 
perjual-belikan
• Life Cycles of Products or Services 
Time 
Maturity 
Growth 
Incubation 
Saturation 
Decline 
Demand
Degree of newness 
Modifikasi 
Ekspansi 
Klon 
baru
NDP(New Product Development) 
Process Pemaparan Ide 
Analisa Kelayakan 
Product Spesifikasi 
Process Spesification 
Prototype development 
Design Review 
Market test 
Product introduction and Follow up
Sumber Ide-ide untuk design product & jasa 
Internal 
Karyawan 
Marketing 
department 
R&D department 
External 
Konsumen 
Competitors 
Suppliers
Standarisasi 
Hal yang dibutuhkan dalam perancangan produk dan 
jasa
Keunggulan standarisasi 
Hanya berurusan dengan 
beberapa bagian dalam 
inventory & Manufaktur 
Mengurangi biaya & waktu 
untuk pelatihan 
Lebih rutin dalam hal 
purchasing, penanganan, dan 
prosedur inspeksi 
Order dapat diisi(diambil) dari 
inventori 
Peluang untuk produksi jangka 
panjang dan automatisasi 
Hanya memerlukan beberapa 
bagian untuk 
menyeimbangkan peningkatan 
pembelanjaan dalam 
penyempurnaan desain dan 
peningkatan prosedur dalam 
quality control
Kelemahan standarisasi 
Designs may be 
frozen with too 
many imperfections 
remaining. 
High cost of design 
changes increases 
resistance to 
improvements. 
Decreased variety 
results in less 
consumer appeal.
Mass Customization 
Suatu strategi sandarisasi dalam memproduksi barang dan 
jasa, tetapi dengan menggabungkan beberapa tingkatan 
kustomisasi 
Delayed differentiation 
Modular design (penggunan modul2 dalam 
prosedur desain)
Desain produk 
Design for 
manufacturing 
(DFM) 
Design for 
assembly (DFA) 
Design for 
recycling (DFR) 
Remanufacturing 
Design for 
disassembly 
(DFD) 
Robust design
DFM - (Designing for Manufacturing) 
Setiap desainer harus 
mempertimbangkan kemampuan pabrik 
dalam memproduksi produk yang 
mereka rancang
“The more general term design for 
operations encompasses services as 
well as manufacturing”
Reverse Engineering 
dismantling and inspecting 
of a competitor’s product to discover 
product improvements.
Concurrent 
Engineering 
is the bringing together 
of engineering design and 
manufacturing personnel 
early in the design phase.
Manufacturability 
Manufacturability is the ease of 
fabrication and/or assembly 
which is important for: 
• Cost 
• Productivity 
• Quality
CAD 
(computer-aided design) 
• increases productivity of designers, 3 to 10 times 
• creates a database for manufacturing information 
on product specifications 
• provides possibility of engineering and cost 
analysis on proposed designs
Recycling 
Recycling: recovering 
materials for future use 
Recycling reasons 
Cost savings 
Environment concerns 
Environment regulations
Robust design 
Design that results in 
products or services that can 
function over a broad range 
of conditions
Characteristic of Good Design 
• Fit for purpose 
• Reliable 
• Pleasing 
Appearance 
• Easy to use 
• Convenient for user 
• Efficient in use 
• Easy to maintain 
• Safe to use 
• Safe to 
manufacture 
• Financially Viable 
• Legal 
• Environment 
Friendly 
• Consistent with the 
needs of the market
Product Service 
Tangible Intangible 
Created and delivered at 
different time 
created and delivered at the 
same time 
Inventoriable Cannot be inventoried 
Cannot be Judge easily Highly Visible to Customer 
High Barrier to Entry Low Barrier to entry 
Not depend on location Location is important
• Source 
– Stevenson, W., Operations Management, 
11thed. 
– Google

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Time-to-market Customer satisfaction Competitive advantage Product Design Principles

  • 1.
  • 2.
  • 3. Time -to-market Customer satisfactio n Competitiv e advantage
  • 4. Trend berkembang mengenai desain produk dan jasa Kepuasan Pelanggan Singkat saat dijelaskan Produksi Instan Meningkatkan kemampuan organisasi Ramah Lingkungan user friendly raw-material
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14. Why we need to design? Ekonomik Kondisi Sosial dan demografi Politik, hutang/pertanggung jawaban, atau legalitas Siklus (life cycle) Persaingan Biaya dan ketersediaan Perkembangan teknologi
  • 15. Legalitas, Etika, dan masalah lingkungan Legalitas • pertanggung Jawaban Produk • Keseragaman kode komersil Etika • Mengeluarkan produk yang bebas kerusakan Masalah lingkungan • Environmental Protection Agency (USA)
  • 16. Kewajiban Produk, Aturan-aturan & dan Pertimbangan Legal suatu perusahaan/pabrik wajib bertanggung jawab atas segala kerusakan yang disebakan oleh kesalahan produknya Uniform Commercial Code, Suatu product yang akan dipasarkan wajib diuji oleh badan pemerintah dan mendapatkan izin untuk dapat di perjual-belikan
  • 17. • Life Cycles of Products or Services Time Maturity Growth Incubation Saturation Decline Demand
  • 18. Degree of newness Modifikasi Ekspansi Klon baru
  • 19. NDP(New Product Development) Process Pemaparan Ide Analisa Kelayakan Product Spesifikasi Process Spesification Prototype development Design Review Market test Product introduction and Follow up
  • 20. Sumber Ide-ide untuk design product & jasa Internal Karyawan Marketing department R&D department External Konsumen Competitors Suppliers
  • 21. Standarisasi Hal yang dibutuhkan dalam perancangan produk dan jasa
  • 22. Keunggulan standarisasi Hanya berurusan dengan beberapa bagian dalam inventory & Manufaktur Mengurangi biaya & waktu untuk pelatihan Lebih rutin dalam hal purchasing, penanganan, dan prosedur inspeksi Order dapat diisi(diambil) dari inventori Peluang untuk produksi jangka panjang dan automatisasi Hanya memerlukan beberapa bagian untuk menyeimbangkan peningkatan pembelanjaan dalam penyempurnaan desain dan peningkatan prosedur dalam quality control
  • 23. Kelemahan standarisasi Designs may be frozen with too many imperfections remaining. High cost of design changes increases resistance to improvements. Decreased variety results in less consumer appeal.
  • 24. Mass Customization Suatu strategi sandarisasi dalam memproduksi barang dan jasa, tetapi dengan menggabungkan beberapa tingkatan kustomisasi Delayed differentiation Modular design (penggunan modul2 dalam prosedur desain)
  • 25. Desain produk Design for manufacturing (DFM) Design for assembly (DFA) Design for recycling (DFR) Remanufacturing Design for disassembly (DFD) Robust design
  • 26. DFM - (Designing for Manufacturing) Setiap desainer harus mempertimbangkan kemampuan pabrik dalam memproduksi produk yang mereka rancang
  • 27. “The more general term design for operations encompasses services as well as manufacturing”
  • 28. Reverse Engineering dismantling and inspecting of a competitor’s product to discover product improvements.
  • 29. Concurrent Engineering is the bringing together of engineering design and manufacturing personnel early in the design phase.
  • 30. Manufacturability Manufacturability is the ease of fabrication and/or assembly which is important for: • Cost • Productivity • Quality
  • 31. CAD (computer-aided design) • increases productivity of designers, 3 to 10 times • creates a database for manufacturing information on product specifications • provides possibility of engineering and cost analysis on proposed designs
  • 32. Recycling Recycling: recovering materials for future use Recycling reasons Cost savings Environment concerns Environment regulations
  • 33. Robust design Design that results in products or services that can function over a broad range of conditions
  • 34. Characteristic of Good Design • Fit for purpose • Reliable • Pleasing Appearance • Easy to use • Convenient for user • Efficient in use • Easy to maintain • Safe to use • Safe to manufacture • Financially Viable • Legal • Environment Friendly • Consistent with the needs of the market
  • 35. Product Service Tangible Intangible Created and delivered at different time created and delivered at the same time Inventoriable Cannot be inventoried Cannot be Judge easily Highly Visible to Customer High Barrier to Entry Low Barrier to entry Not depend on location Location is important
  • 36. • Source – Stevenson, W., Operations Management, 11thed. – Google

Editor's Notes

  1. Inti dari suatu organisasi didirikan adalah untuk menyelurkan produk atau jasa Semakin baik suatu produk atau jasa yang disalurkan suatu organisasi, semakin jelas tujuan dari pada perusahaan tersebut
  2. Apa yang harus diperhatikan sebelum mendesain jasa atau produk
  3. Faktor Mayoritas dalam menyusun suatu strategy
  4. Kepuasan Pelanggan Mempersingkat waktu saat memperkenalkan produk / jasa yang baru. Mempersingkat waktu produksi Meningkatkan kemampuan orgaisasi untuk memproduksi dan menyalurkan produk Peduli lingkungan Mendisain produk yang “user friendly” Mendisain produk yang menggunakan materi(raw-material) yang sedikit
  5. Mengartikan kebutuhan konsumen Menyaring/membanding-bandingkan dengan jasa dan produk yang sudah ada
  6. mengembangkan produk dan jasa yang baru
  7. Memformulasi/mengestimasi Kualitas yang akan di hasilkan
  8. Memformulasi/estimasi biaya yang akan dibutuhkan
  9. Pengagasan konsep dasar dan pengetesan prototype
  10. Revisi Prototype
  11. Spesifikasi dokumen hasil
  12. Launching
  13. Maintaining
  14. Ekonomik____________Perikanan Jepang Kondisi Sosial dan demografi________Sony Vaio Politik, hutang/pertanggung jawaban, atau legalitas____________pemerintahan Siklus (life cycle)__________fashion Persaingan___________Samsung vs Apple Biaya dan ketersediaan_______Swiss Perkembangan teknologi_______Google
  15. Legalitas, Etika, dan masalah lingkungan Legalitas______Rokok pertanggung Jawaban Produk Keseragaman kode komersil Etika Mengeluarkan produk yang bebas kerusakan __Produk Indonesia Masalah lingkungan Environmental Protection Agency
  16. the legal liability a manufacturer or trader incurs for producing or selling a faulty product. "Under these laws, one may sue for nuisance, trespass, negligence, strict liability or product liability . the body of laws governing commercial transactions in the US. "The National filing forms contained in Section 9521 of the Uniform Commercial Code will be accepted for filing."
  17. Definitions of saturation noun the state or process that occurs when no more of something can be absorbed, combined with, or added. "Over time, the rate of adoption of the innovation increases, until the process gets closer to saturation , when the rate again slows down."
  18. Tingkatan suatu produk atau jasa apabila dilakukan pembaharuan Clone-Plagiat Clone an organism or cell, or group of organisms or cells, produced asexually from one ancestor or stock, to which they are genetically identical. "Only full-length genomic and cDNA clones , including genes with in-frame stop codons, were analyzed."
  19. Dari sini kita lihat bahwa prosedur yang paling penting adalah ide awal
  20. Ide-ide yang datang lalu pilih mana yang paling bagus.. Setelah ide terpilih hal yang penting dilakukan adalah melakukan standarisasi
  21. Fewer parts to deal with in inventory & manufacturing Reduced training costs and time More routine purchasing, handling, and inspection procedures Orders fillable from inventory Opportunities for long production runs and automation Need for fewer parts justifies increased expenditures on perfecting designs and improving quality control procedures.
  22. Hasil rancangan mempunyai kemungkinan untuk dibekukan dengan terlalu banyaknya ketidak sempurnaan Tingginya biaya perubahan disain menyebabkan meningkatnya penolakan terhadap pengembangan Mengurasi variasi hasil dalam kurangnya permintaan konsumen
  23. delayed differentiation is a postponement tactic -berporduksi tetapi tidak menyempurnakan suatu produk atau service sampai kita mengetahui kemauan dari konsumen Modular design adalah suatu bentuk dari standarisasi dimana komponen-komponen yang ada di jabarkan dalam bentuk2 modul sehingga mudah utak-atik. -keunggulannya, mudah mendiagnosa kesalahan, mudah diperbaiki atau mengganti suku cadang, simplifikasi untuk kebutuhan perangkaian ulang dalam pabrik
  24. Diatas segala objektif untuk memenuhi kepuasan pelanggan dan mendapatkan keuntuntungan yang sesuai adalah DFM Semakin banyak bagian yang sudah umum diketahui pabrikan dalam merakit, semakin mudah pabrik tersebut memproduksi atau menyediakan jasa sesuai rancangan mereka
  25. RE, proses pembongkaran dan inspeksi terhadap produk kompetitor yang bertujuan untuk menemukan ide pengembangan produk
  26. CE, prosedur yang menyertakan dan mengumpulkan desain mesin dan personel pabrik dalam tahap perancangan
  27. MA, proses pengurakan/pemudahan dalam pabrikan dan/atau penyusunan(assembly) yang penting untuk: Cost, Produktifitas, dan Kualitas
  28. CAD, product design using computer graphic - meningkatkan produktifitas desainer 3-10 kali lipat - Menghasilkan database dalam manufacturing information utnuk product spesification Menyediakan perkiraan penggunaan material dan cost analysis untuk disain yang dipaparkan/diusulkan
  29. Recycle, recovering material untuk penggunaan di masa mendatang Cost saving Peduli lingkungan Aturan lingkungan
  30. Robust.D., desain yang menghasilkan produk atau jasa yang dapat berfungsi terhadap penggunaan luas ataupun sebagai komponen produk lain