Red Hat Forum 2016 Red Hat Map on Digital Transformation

1. October 4, 2016 | Jakarta, ASEAN

2. ENTERPRISE MOBILITY:
1st STEP TOWARDS DIGITAL TRANSFORMATION
Gerald Khor
Business Development, Mobile, Asia Pacific, Red Hat

3. Red Hat Forum APAC 20163

4. MARKET TRENDS & OPPORTUNITIES

5. THE WORLD HAS GONE MOBILE
Image credits: Photographs by Luca Bruno / AP, Michael Sohn / AP
2016?
2005 2013
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6. ▪ iOS Support
▪ Experiment Apps
▪ Point Solution
▪ Risk Management
▪ Multi-Device
▪ Targeted Apps
▪ Dev Platform
▪ Business Enablement
▪ Wearables
▪ Internet of Things
▪ Mobile Architecture
▪ Business Transformation
Device-centric App-centric Information-centric
DRIVING DIGITAL TRANSFORMATION
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2010-13
CONSUMERIZATION
2016+
DIGITAL ENTERPRISE
2013-16
MOBILE ENTERPRISE

7. MOBILE IS EVERYWHERE
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Source: TSIA http://blog.tsia.com/blog/emerging-trends-in-mobility-for-field-services

8. HOURS TO DEPLOY A
PRODUCTION-READY
APP TO 1000s OF FIELD
WORKERS
POINT INCREASE IN
CUSTOMER SERVICE
SCORES
108
THE REALISATION OF ENTERPRISE MOBILITY
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9. NEEDS & CHALLENGES

10. Consumer Apps (B2C)
•Travel
•Retail
•Banking
•Business services
•Customer service
Employee Apps (B2E)
•Workforce scheduling
•Sales team support
•HR self-service
•Expenses
Business Apps (B2B)
•Supply-chain
•Delivery & distribution
•Order management
•Asset management
Partner Apps (B2B)
•Order/re-order
•Account self-service
•Quotations
•Portfolio management
•Invoicing
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MOBILE USE CASES

11. 11
DIY? MAYBE …
DIY

12. By 2017, demand for
mobile app dev
services will be 5X of
internal IT’s delivery
capacity.
By 2020, 75%+
enterprises will adopt
mobile app dev platform
to accelerate digital
business transformation
strategy.
CONTINUED STRONG DEMAND EXPECTED
By 2020, 70% of
enterprise mobile apps
used in enterprises will
be developed or adopted
without IT involvement.
Sources: www.gartner.com/newsroom/id/3076817, www.linkedin.com/pulse/predicts-2016-mobile-apps-development-richard-marshall, www.gartner.com/doc/reprints?id=1-39K7VY4&ct=160616&st=sb
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70%5:1 75%

13. MOBILE APP DEV CAN BE CHALLENGING
Security
Continuous
Dev & Deploy
Front-end
Back-endBackend
Integration
Rapid App Dev
Fragmentation
(Device, OS)
Analytics
Admin &
Operations
Collaboration
front- & back-end,
in-house & external
Agile & Scalable
Push Notification,
Offline, Sync
B2E App
Distribution

14. Red Hat Forum APAC 201614
MORE THAN JUST APP DEV
Design &
Develop
Integrate
Build
Test
Deploy
Manage &
Run
Analyze
& Monitor
Mobile
Application
Project
Lifecycle

15. MOBILE APPLICATION PLATFORM

16. Mobile Application
Platform
Enterprise Backend
Systems
Cloud Services
MOBILE APPLICATION PLATFORM
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17. Developer
choice - any
toolkit /
framework
DevOps with
containers &
cloud scale
orchestration
Powerful
scalable
microservices
architecture
API-driven &
mobile-optimized
backend services
RED HAT MOBILE APPLICATION PLATFORM
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Accelerates the development of mobile projects by providing a full
stack, collaborative development & runtime environment with
secure integration and ready-to-use backend services

18. 1) Customers build apps using
Mobile Application Platform or
a toolkit of their choice (BYOT)
HOW RHMAP HELPS?
Forms Builder
BYOT

19. 2) The apps connect to a range of MBaaS
services & integrate with backend systems
Security Analytics Storage
User Mgmt
MBaaS
Services
Forms Builder
Backend APIs
Build Farm
Node.js
HOW RHMAP HELPS?

20. 3) The apps can be distributed to
internal employees & customers
through public & private app stores
Sales &
Marketing
Operations
Field
Workers
Other
Enterprise
Users
HOW RHMAP HELPS?

21. 4) The Mobile Application Platform allows multiple teams
collaborate on building & launching mobile solutions
Front-End
Development
Back-End
Development
DevOps Administrators
HOW RHMAP HELPS?
ALM (Dev, Test, QA, Prod)

22. 1) Customers build apps using
Mobile Application Platform or
a toolkit of their choice (BYOT)
3) The apps can be distributed to
internal employees & customers
through public & private app stores
Sales &
Marketing
Operations
Field
Workers
Other
Enterprise
Users
4) The Mobile Application Platform allows multiple teams
collaborate on building & launching mobile solutions
Front-End
Development
Back-End
Development
DevOps Administrators
2) The apps connect to a range of MBaaS
services & integrate with backend systems
Security Analytics Storage
User Mgmt
MBaaS
Services
Forms Builder
API Mgmt
Build Farm
Node.js
HOW RHMAP HELPS?

23. RED HAT MOBILE WORKFORCE MANAGEMENT
WFM
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24. CASE STUDIES & BUSINESS OUTCOMES

25. Mobile app developed &
deployed in 8 hrs
Repairs, equipment
needs & engineer
scheduling prioritized
Frontline teams get critical rail
infrastructure up & running
Leading Rail Infrastructure Operator Is Now An App Factory
25
RAIL COMPANY STANDARDIZES ON RED HAT

26. “With Open Experience, we spike,
challenge and dream. We are makers,
thinkers & builders. We are pleased to
be collaborating with Red Hat to
provide an innovation platform for our
innovation engineers. The use of Red
Hat Mobile Application Platform and
OpenShift Enterprise enables us to
maximize the chances of our best
ideas reaching the hands of our
customers.”
Richard Crook,
Head of Innovation Engineering, Royal
Bank of Scotland
RBS POWERS OPEN EXPERIENCE WITH RHMAP
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27. Consumer Can Now Take Control Of Heating System Anytime Anywhere
SYSTEMLINK ENABLES IOT WITH MOBILE

28. WHY RED HAT MOBILE?

29. OPEN SOURCE LEADER
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Forrester Mobile Integration Services Wave 2015

30. WHY RED HAT MOBILE?
Leading Open Source Mobile Application Platform
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▪ Platform for agility and innovation
▪ Focus on business outcomes, not the stack
▪ Cloud expertise with world class operations team
▪ Architecture: Modular, Containers
▪ Node.js for reusable MBaaS services & business logic
▪ Cloud binary build service
▪ Enable DevOps with good App lifecycle management
▪ Rapid mobile app development (RMAD)
▪ Flexible deployment options

31. Identify business
drivers, use cases,
and challenges
Identify potential
technologies and
solutions
Create an action
plan to address
needs
GET STARTED: MOBILE DISCOVERY SESSION
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