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What is
Systems Engineering,
Policy Analysis,
and Management?
A quick look at a few of the concepts and methods
applied during my studies.
Contents
 Organization and Management – The Boston Big Dig
 Bachelor Internship – Serious Gaming
 (R)evolutions in ICT Infrastructures
 Enterprise Architecture – Crisis Management
 Multi-Actor Systems – EngineeringView
 Multi-Actors Systems – ActorView
Organization and Management
 The Big Dig in Boston –Tunnel Collapses
 Analyze the Organizational Failures of the Project
Organization and Management –
The Big Dig – Network Analysis
 The Massachusetts
Authorities and Project
Contractors were analyzed
based on their problem
perceptions, personal goals,
resources, and positions of
power.
 The goal was to discover
the points of weakness
which had resulted in
project accidents, delays and
high costs.
Organization and Management –
The Big Dig – Actor Network
 These weaknesses were determined by
looking specifically at the pluriformity,
interdependencies, and openness of the
actor network.
Bachelor Internship – Serious Gaming
 Decide IT
 How can the game “Decide IT” be designed to help
organizations learn how to effectively utilize an ICT
Architecture?”
Bachelor Internship – Serious Gaming
 Knowledge about ICT
Architecture and Serious
Gaming was combined into the
conceptual design of a game.
 Players learn more about the
practical implications of working
under an Architecture.
 Now used as a product of
Twynstra Gudde
(R)evolutions in ICT Infrastructures
 Learn more about the innovations
which occur in ICT infrastructures
and develop a model of how these
innovations occur.
 Use the Grounded Theory
Method and wiki collaboration to
develop a conceptual model.
 This conceptual model was tested
with different Telecom and ICT
cases.
(R)evolutions in ICT Infrastructures –
Game Engines
 The evolution of game
engines was evaluated
based on the conceptual
model.
Enterprise Architecture –
Crisis Management
 Choose an architecture
method and apply it to the
role of the Fire Department
during a crisis.
 Large focus on
information and system
quality, orchestration, and
the role of a shared
service center.
 Archimate was chosen as
a tool to develop an
architecture of the
system.
Enterprise Architecture –
Overview Archimate Model
Multi-Actor Systems – Engineering View
Electronic Medical Records
 Use a case study to analyze
large and complex systems
which are controlled by
multiple actors.
 Case involved the Dutch
Electronic Medical Record
system.
 Different methods were
used to explore the
system from an
engineering perspective.
 Including object modeling and
business process modeling.
Multi-Actor Systems – Engineering View
Business Process Modeling
Multi-Actor Systems – Actor View
Case Study – Room for the River
 Explore a complex technical project from a
completely non-technical perspective; choices are
now the result of negotiation.
 The Room for the River project involved a
national effort to implement projects which
would reduce the risk of flooding.
 Our fictive task was to design a decision-making
process for this project.
 Specific focus given to the NIMBY effect,
stimulating progress, and using the threat of
hierarchical power.
Multi-Actor Systems – Actor View
Case Study – Institutional Design
 Redesign the institution of the American Federal Reserve.
 Methods used: the four-layer model of New Institutional
Economics, Property Rights Theory, Principal-Agent
Theory, and Transaction Cost Economics.
Overview
 The examples shown in the previous slides were just
some of the topics within the SEPAM study.
 Below is an overview of the general themes.
Ok, so now I know what SEPAM is…
 Knowing what SEPAM is gives you some insight into the
broad range of multi-disciplinary themes which I have
studied.
 Based on the skills I have acquired, I am able to deal with
complex systems, analysis on multiple levels, and
combining technical and organizational aspects together.
 If you have any questions or comments about the
concepts and projects in this presentation, feel free to
contact me via LinkedIn or at andreasboon@gmail.com.

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Introduction to SEPAM

  • 1. What is Systems Engineering, Policy Analysis, and Management? A quick look at a few of the concepts and methods applied during my studies.
  • 2. Contents  Organization and Management – The Boston Big Dig  Bachelor Internship – Serious Gaming  (R)evolutions in ICT Infrastructures  Enterprise Architecture – Crisis Management  Multi-Actor Systems – EngineeringView  Multi-Actors Systems – ActorView
  • 3. Organization and Management  The Big Dig in Boston –Tunnel Collapses  Analyze the Organizational Failures of the Project
  • 4. Organization and Management – The Big Dig – Network Analysis  The Massachusetts Authorities and Project Contractors were analyzed based on their problem perceptions, personal goals, resources, and positions of power.  The goal was to discover the points of weakness which had resulted in project accidents, delays and high costs.
  • 5. Organization and Management – The Big Dig – Actor Network  These weaknesses were determined by looking specifically at the pluriformity, interdependencies, and openness of the actor network.
  • 6. Bachelor Internship – Serious Gaming  Decide IT  How can the game “Decide IT” be designed to help organizations learn how to effectively utilize an ICT Architecture?”
  • 7. Bachelor Internship – Serious Gaming  Knowledge about ICT Architecture and Serious Gaming was combined into the conceptual design of a game.  Players learn more about the practical implications of working under an Architecture.  Now used as a product of Twynstra Gudde
  • 8. (R)evolutions in ICT Infrastructures  Learn more about the innovations which occur in ICT infrastructures and develop a model of how these innovations occur.  Use the Grounded Theory Method and wiki collaboration to develop a conceptual model.  This conceptual model was tested with different Telecom and ICT cases.
  • 9. (R)evolutions in ICT Infrastructures – Game Engines  The evolution of game engines was evaluated based on the conceptual model.
  • 10. Enterprise Architecture – Crisis Management  Choose an architecture method and apply it to the role of the Fire Department during a crisis.  Large focus on information and system quality, orchestration, and the role of a shared service center.  Archimate was chosen as a tool to develop an architecture of the system.
  • 12. Multi-Actor Systems – Engineering View Electronic Medical Records  Use a case study to analyze large and complex systems which are controlled by multiple actors.  Case involved the Dutch Electronic Medical Record system.  Different methods were used to explore the system from an engineering perspective.  Including object modeling and business process modeling.
  • 13. Multi-Actor Systems – Engineering View Business Process Modeling
  • 14. Multi-Actor Systems – Actor View Case Study – Room for the River  Explore a complex technical project from a completely non-technical perspective; choices are now the result of negotiation.  The Room for the River project involved a national effort to implement projects which would reduce the risk of flooding.  Our fictive task was to design a decision-making process for this project.  Specific focus given to the NIMBY effect, stimulating progress, and using the threat of hierarchical power.
  • 15. Multi-Actor Systems – Actor View Case Study – Institutional Design  Redesign the institution of the American Federal Reserve.  Methods used: the four-layer model of New Institutional Economics, Property Rights Theory, Principal-Agent Theory, and Transaction Cost Economics.
  • 16. Overview  The examples shown in the previous slides were just some of the topics within the SEPAM study.  Below is an overview of the general themes.
  • 17. Ok, so now I know what SEPAM is…  Knowing what SEPAM is gives you some insight into the broad range of multi-disciplinary themes which I have studied.  Based on the skills I have acquired, I am able to deal with complex systems, analysis on multiple levels, and combining technical and organizational aspects together.  If you have any questions or comments about the concepts and projects in this presentation, feel free to contact me via LinkedIn or at andreasboon@gmail.com.