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INSIEME is an Italian word that means TOGETHER. Together is the spirit of the network, it represents the back bone of supply chain. Together is the main solution of bullwhip effect moreover TOGETHER means integration: communication among partner, coordination and collaboration. Restarting TOGETHER (INSIEME) could be the slogan after the period of downtime needed to stop the pandemic COVID 19. But I-N-S-I-E-M-E (TOGETHER) is an acronym that defines 7 steps to start or re-start the business. The goal is to define a new organization with new supply chain collaborations ready for next months

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Supply Chain Management (SCM) has become an integral part of strategy for all organisations irrespective of their size and sector in the present globalised and networked economy. This study is on analysing implementation of SCM and its effectiveness in a sample of 24 Italian Small and Medium Enterprises. Companies manufacture goods and belong to different sectors. The level of implementation of SCM in a small and medium-sized company has fundamental performance flexibility and reduce costs. The results of the analysis and implementation of SCM by several small-sized companies in Italy as well as the result of this work lead to companies achieving greater competitiveness in their particular market. The aim of this paper is to develop a comprehensive taxonomy of supply chain management practices to provide better understanding of the complex relationship between the external and internal factors and SCM operational practices. Typology and/or taxonomy play a key role in the development of social science theories. The current taxonomies focus on a single or limited component of the supply chain. Furthermore, they have not been tested using different sample compositions and contexts, yet replication is a prerequisite for developing robust concepts and theories. This paper empirically replicates one such taxonomy extending the original study by (a) developing broad (containing the key components of supply chain) taxonomy and (b) broadening the sample by including a wider range of sectors and organisational size. The research identifies a taxonomy that puts in evidence some common applications in a diagram with these two axes: 1) Drivers to SC integration; 2) Perceived switching costs. This paper contributes to both the supply chain management literature and literature in the area of SMEs by identifying some important research areas which are linked to both fields. This paper helps both academics and managers to gain a better understanding of the complexity of supply chain management in manufacturing companies.

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In contemporary entrepreneurial environment based on customer retention, the growth of the internet has pushed the most dynamic businesses to compete in the electronic market. The recent evolvement of the Internet as a new major distribution channel has obtained much attention, as the online channel calls the viability of traditional stationary retailing into question. Today, since innovation is a key factor in the Digital Age, the presence in the digital marketplace is essential for retailers, also in the food retailing. The paper aims to analyze the online commerce for food groceries and compare the evolution from 2017 to 2019. The sample represents the 99% of Italian brands of brick and mortar supermarkets and hypermarket. The first study was conducted in 2017, after two years the paper has analyzed the same sample and reported how many groceries retailers have adopted the online selling. Through the visit of every Internet site and some interviews to managers, this paper proposes the reasons why only a limited number of grocery brands sell food over Internet. Moreover this paper calculates the cost (in Italy) to prepare the expense and satisfy the order of a customer. Characteristics of goods (freshness, perishability, cold chain warranty, etc.), expensive operations needed to prepare the delivery, the cost of delivery, and difficult reverse logistics are the main causes of low adoption of e-commerce. Online groceries retailers are concentrated around big cities in particular in the north Italy (Milan, Turin, Genoa, etc.). Expense is prepared inside the retail by the employees. Some shops use the drive-in model and only a limited number of cases deliver to home. The few cases of food e-commerce offer the delivery only in a limited area of big cities. At the end, this paper demonstrates the logistics cost (picking, packing and transport) in Italy is higher than the price of the service and this strategy isn't profitable for companies.

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Logistics is a one of the common function that companies usually outsourced. The decision to keep this function in-house or contract with one or many third-party logistics (3PL) companies is entirely strategic and can dramatically impact any organization's bottom line. 3PL users report an average of 44% of their total logistics expenditures are related to outsourcing. 72% of firms are increasing their use of outsourced logistics services in 2015, which is up slightly from the average reported in recent years. Most developed outsourcing logistics market belongs to the U.S. with 88%. It is followed by Asia 48%, and Europe – 46% (O’Reilly, 2010). In Italy some industries can reach the 70%, in particular food, groceries and fashion (Osservatorio Contract Logistics del Politecnico di Milano). There are many researches about logistics and large enterprises. There are less studies about Small and medium-sized enterprises (SMEs) and logistics outsourcing. SMEs play a major role in the Italian economic system. Their business activities have become an important component of the Italian economy. This paper aims to depict the adoption level of outsourcing by Italian SMEs. By direct interviews to 30 companies’ representatives we investigate which services or processes are outsourced. We investigate the reasons why companies adopt or don’t adopt the externalization. Moreover, for every company we calculate the logistics costs of simple logistics processes. In effect, we wish to compare the logistics costs communicated by the firms and the same costs calculated with ABC (Activity Based Cost) model. This research demonstrate that SMEs adopt 3PLs only for transportation. SMEs do not know all the logistics services offered by 3PLs and SMEs think the services are dedicated only to large enterprises. Finally, many companies are not able to calculate logistics costs, then they cannot compare a 3PL offer with their real costs.

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